Communications Manager Department/Division : Communications Job Family: Reports To : ACSS Director General Level: Job Code: Role Summary : Responsible for raising the profile of the ACSS in the research and public sphere across the Arab region and globally, and the dissemination of the research and other work sponsored and organized by the ACSS. Responsible for planning communications activities of the organization and ensuring their implementation in line with overall strategy to realize desired positioning, coverage and reach Responsible for all aspects of the public interface of the ACSS with its various constituents: researchers, donors, the media, policy makers, universities, NGOs and research centers. Key Results Area/KPA: - Branding Website, social media, and publications Media and PR Events management Communications Plan and Budget Main Accountabilities Performance Measures / Success criteria/KPI 1. Prepare and share Communications Strategy & plan including positioning & segmentation overview implementation. 2. Work with the Director General to set communications strategy (including PR, Media, events) in order to present the Council through the right tools & provide the right message to our internal and/or external stakeholders in line with ACSS strategy. 3. Orient the setting of ACSS Website Development and intranet strategy. Define the online communications strategy in order to optimize the use of those channels in achieving the ACSS strategy. Define contractual scope of the suppliers, draft tenders, review proposals, and recommend companies to collaborate with. 4. Manage the development and maintenance of the website and the various social media accounts. 5. Manage the visual presentation of the ACSS including branding, production of brochures, media kits, leaflets, and posters as needed 6. Prepare and share marketing communications, branding and media & PR yearly plan and budget to contribute to achieving Council’s strategy & objectives and increase Communications Manager JD - Version 01 brand equity. 7. Generate content for social media, blogs and communities, as well as develop text for ACSS letters and communications, executive speeches, quotations, etc… 8. Develop text for media campaign or ad, PR event, press releases. 9. Liaise, brief, evaluate and review the work of the writers (grantees, fellows, …), translators, editors, copywriters, etc… 10. Manage with the Finance & Admin Manager the relationship with the contracted suppliers, conduct performance review and recommend action steps 11. Manage the relationship with media channels and representatives. 12. Manage the communications work load and responsibilities including print publications and oversee progress of work on all outsourced projects. 13. Maintain the ACSS scholars’ database including mailing and other specialized lists. 14. Get involved in research projects, most immediately with the production of a biennial report on the “State of the Social Sciences in the Arab Region” 15. Research similar NGOs in the region, review their literature, marketing and communications materials, and initiatives. 16. Manage, monitor communications budget, and track spending deviations with respect to estimates Communications Manager JD - Version 01 Educational Requirements: Preferably Master Degree in Arts, Social Sciences, or Business Administration Knowledge, Technical Skills and Experience: 7 to 10 years total experience with at least 5 years in communications, writing, and editing Minimum 2 years in web editing and design experience Working knowledge of CSS and HTML, and Adobe Creative Suite (including InDesign) is required Experience with Microsoft Office Productivity Suite is an asset Knowledge in branding, communications and media & PR Knowledge of IT environment Excellent writing skills in Arabic, English, and French Familiarity with the social sciences and its vocabulary specially in Arabic Familiarity with producing and editing multimedia materials for audio/video related web content Ability to understand features and differentiators of technical products Competencies Required: Strategic positioning Creativity & innovation management Stakeholder focus Organizational and management skills Attention to detail Teamwork Ability to work under stress Excellent written and oral communications skills Budget responsibilities/Time horizon: Communications budget Communicationss: Internal and external Physical Demands and Working Conditions: Normal office work. Some travel might be involved Communications Manager JD - Version 01