CEE CN ONLINE TRAINING 17.10-14.11.2005 THE CONTEXT The CEE Citizens Network has made a commitment in 2003 to take on a pro-active role in promoting citizen participation throughout the CEE region. At the Representative team meeting on May 1st and 2nd 2004 in Zagreb, there was a facilitated conversation of ideas about how the Network will move forward with this. As the result of the meeting in Zagreb, a work plan of the CEE CN was developed for the coming two years. There were three different initial areas prepared for achieving this task. CEE Citizens Network members organisations agreed, through their representatives, to build support among non-governmental organisations, citizens and institutions for taking action throughout the region. The results of the work plan will also influence the other activities of the Network including the annual training sessions. First area for achieving pro-activity is to promote among the CEE CN members the exchange of best practices. This would be achieved by centralising, from every country that is represented in the Network, the “best practice” examples. This material should be, at the most, three pages long and it would contain information about context (social, economic, cultural, etc), goals, objectives, implementation and results (achieved impact). This material should contain enough details for raising the interest of the reader. If more detailed information is needed, the NGO/person who implemented the described practice would be contacted. For this, it is necessary that at the end of any material describing a best practice, the author should mention his or her availability to share more information with those interested. In order to enable the members of CN to produce these materials, the Co-ordination Team decided that the topic of CN’s 4th international training should be case studies development with a focus on best practice presentation. In time, CN experimented different solutions to improve the organisation of the international training events: a unique session for all the trainees (Slovakia, 2002), same location with different topics (Romania, 2003 and Bulgaria, 2004). For this year CN tried to split the international training into 2 different locations, one in Albania (for English speaking members) and other in Armenia (for Russian speakers), both with the same topic: case studies development. The practice proved that in this case the synchronisation was too difficult, though the backup solution was that one of the sessions (the one for English speakers) would be online. Actually, this was an older idea to encourage the members of CEE Citizens Network to use more the Internet facilities to communicate between the network meetings. In this respect CN developed in time a web-site (www.ceecn.net), an e-group (ceecn@yahoogroups.com) and an electronic newsletter. TRAINING AIM AND OBJECTIVES The aim of the training was: In 2 months after the training event the participants will be able to prepare a case study inspired from their organisation/ community experience for the best practices database of CEE CN. The learning objectives were: at the end of the training the participants should be able to: 1. justify the utility of the case study for their organisations and for CEE CN 2. plan the steps of designing a case study to disseminate best practice for CEE CN. PARTICIPANTS A recommended selection criterion was that participants should have the opportunity to implement in their organisation/community the learning from the training session. Of course, the access at Internet was compulsory for all the participants. Though the online training have been promoted 3 weeks before its starting, only 8 participants registered until the beginning of the training, other 6 adding after that. All of them were participating for the first time at an online training. CONTENT The theoretic content of the training included: 1. Case study definition. 2. Purposes and audiences of the case studies. 3. Typology of case studies. 4. The steps of a research methodology in the case study. TRAINING METHODS The training methods were adapted at trainees’ access at Internet. Though, after an initial survey resulted that most of the trainees could access the Internet for training purpose only several hours a week (less than an hour a day). That’s why the main training means was a discussion list doubled by a workspace opened at http://www.elearningeuropa.info/index.php?page=workspace&ws=54. ACHIEVEMENTS Participants provided 8 definitions for the case study and 5 different purposes and audiences of this method. Because 7 of the 8 definitions were different we agreed on a broader and shared one: An empirical research method that investigates a complex phenomenon in its real context especially when the borders between phenomenon and the context are not obvious. The case study is a qualitative research method that intends to present and to offer a deep comprehension of a complex reality. The case study is the preferred research method when the researcher wants to study reality in all its complexity, without taking certain variables out of context, as in the case of quantitative research (surveys) or experiments. A researcher chooses the use of the case study method when he wants to include in his study all the context details as being extremely important for the studied phenomenon. The case study allows the researcher to keep and handle detail and context information important for event understanding. The case study is used in many situations to contribute to the understanding of individual, group, organisational, social or political phenomena. The case study is used in different fields: psychology, sociology, political sciences, business, community planning etc. [Robert K. Yin] Among the purposes and audiences of the case studies were mentioned: didactical/educational (for trainees), sharing good practices to NGOs’ staff, sharing experiences/solutions to people who look for different solutions of problems they face in their community. The participants received a guideline (workbook) for designing their own case study inspired from their organisation’s/community’s best practice. As training follow up the participants should write and send to CEE CN a best practice case study from their organisation/community by December 15th. COMMENTS & RECCOMENDATIONS Being the first online training in Citizens Network the participation wasn’t too high (neither as trainees’ number nor as inter-activity). For all the participants this training represented a novelty, though they didn’t have a comparison term for evaluation. Although, I consider a progress the fact they learned to use a workspace and searched themselves for definitions and bibliography on Internet to present to their colleagues. Though it is obvious that the online training can’t and will not replace the network meetings (including training events) I think this method should be encouraged in order to fill the communication gap inside CEE CN between these meetings. Nicolae Cuta, trainer Craiova, November 2005