DRdDDRAFT TROY UNIVERSITY MASTER SYLLABUS SORRELL COLLEGE OF BUSINESS HSA 6682 Health Care Planning and Management Prerequisites Graduate standing. Description This course stresses application of traditional management concepts to a variety of health service operational issues, analyzes similarities and differences in management of health service organization (HSO) and other organizational models, formulates new organizational designs and management practices appropriate to current HSO environments, and evaluates adequacy of new models. Objectives On completion of the course, the student should be able to: 1. Discuss planning, organizing, leading, and controlling within the context of health services organizations (HSOs) and the dynamics of managing healthcare operations. 2. Describe the responsibilities of the governing board and executive office in a typical HSO. 3. Outline management strategies to meet environmental demands on HSO operations. 4. Perform a SWOT analysis for a hypothetical HSO. 5. Explain ways to develop assessment criteria for various HSO operations and management strategies to improve healthcare quality, efficiency and cost-management. 6. Demonstrate communication and research skills appropriate to practicing HSO managers. 7. Assess current research in health services administration to answer research questions about common management problems in HSOs. 8. Evaluate applicable scenario to apply health planning and management strategies to meet business objectives. 9. Propose recommendations using systems and methods to improve problem-solving, decision-making, evidence-based management and performance in HSOs. Master Syllabi are developed by the senior faculty in each business discipline. This Master Syllabus must be used as the basis for developing the instructor syllabus for this course, which must also comply with the content specifications outlined in the Troy University Faculty Handbook. The objectives included on this Master Syllabus must be included among the objectives on the instructor’s syllabus, which may expand upon the same as the instructor sees fit. The statement of purpose seeks to position the course properly within the curriculum and should be consulted by faculty as a source of advisement guidance. Specific choice of text and other details are further subject to Program Coordinator guidance. 1 August 2005 Master Syllabus: HSA 6682 2 Purpose To provide prospective and actual healthcare managers and advisors the managerial and strategic knowledge and insights to organize, develop, and guide an effective healthcare enterprise. This proficiency will enable them to carry out healthcare managerial responsibilities in the private and public sectors and use healthcare principles and practices to craft and recommend strategies for a more successful healthcare operation. MSM Healthcare Management concentration requirement. MBA unspecified elective (non-Accounting). MSHRM elective. This course should be taken before HSA 6684. Approved Texts Griffith, J. R., & White, K. R. (2007 or current). The well-managed healthcare organization (6th ed.). Chicago, IL: Health Administration Press. Supplements Moseley, G.B., III. (2009 or current). Managing Health Care Business Strategy (1.st ed.). Sudbury, MA: Jones and Bartlett, Publishers. McLaughlin, D. B. & Hayes, J.M. (2008 or current). Healthcare Operations Management (1st ed.). Chicago, IL: Health Administration Press. Troy University Faculty Handbook (2010): Section 3.9.2.8 [extract] — essential elements of the syllabus (somewhat modified for space): 1. Course title 2. Course number + section 3. Term 4. Instructor 5. Prerequisites 6. Office hours 7. Class days, times 8. Classroom location 9. Office location + e-mail address 10. Office telephone 11. Course description, objectives 12. Text(s) 13. Other materials 14. Grading methods, 16. General supports criterion weights, (computer works, make-up policy, writing center) mid-term grade 17. Daily assignments, reports holidays, add/drop 15. Procedure, course & open dates, dead requirements day, final exam 18. ADA statement 19. Electronic device statement 20. Additional services, statements 21. Absence policy 22. Incomplete-work policy 23. Cheating policy 24. Specialization requirements (certification, licensure, teacher competencies)