OCR LEVEL 4 NVQ CERTIFICATE IN BUSINESS AND
ADMINISTRATION
Record of Achievement
Candidate name:
____________________________________________________
Total minimum of 30 credits required
Credits
Assessor
Date
Mandatory Units – Group A (20 credits)
Unit 401
Manage and be accountable for own
performance in a business environment
Centre informed YES/NO
Unit 402
Unit 403
Unit 405
Unit 409
4
Date
Communicate in a business environment
Centre informed YES/NO
3
Date
Assess, manage and monitor risk in a
business environment
Centre informed YES/NO
3
Date
Support sustainability in a business
environment
Centre informed YES/NO
4
Date
Support the purpose and values of an
organisation
Centre informed YES/NO
Unit 404
Date
Evaluate and improve own performance
in a business environment
Centre informed YES/NO
3
3
Date
Optional Units – Group B (Minimum of 10 credits)
Unit 406
Evaluate and solve business problems
Centre informed YES/NO
Unit 407
Unit 408
Date
6
Date
Propose and design administrative
services
Centre informed YES/NO
7
Date
Manage an office facility
Centre informed YES/NO
Unit 415
4
Negotiate in a business environment
Centre informed YES/NO
Unit 414
Date
Make decisions in a business
environment
Centre informed YES/NO
6
8
Date
OCR Level 4 NVQ Certificate/Diploma in Business and Administration – July 2010
© OCR 2010
Unit 416
Centre informed YES/NO
Unit 417
2
Date
4
Date
3
Date
3
Date
3
Date
3
Date
8
Date
6
Date
Plan, organise and control customer
service operations
Centre informed YES/NO
Unit 316
Date
Monitor and solve customer service
problems
Centre informed YES/NO
Unit 429
5
Use customer service as a competitive
tool
Centre informed YES/NO
Unit 354
Date
Deliver, monitor and evaluate customer
service to external customers
Centre informed YES/NO
Unit 353
5
Deliver, monitor and evaluate customer
service to internal customers
Centre informed YES/NO
Unit 329
Date
Deliver a presentation
Centre informed YES/NO
Unit 328
4
Develop a presentation
Centre informed YES/NO
Unit 311
Date
Chair meetings
Centre informed YES/NO
Unit 310
4
Evaluate organisation of business travel
or accommodation
Centre informed YES/NO
Unit 413
Date
Organise business travel or
accommodation
Centre informed YES/NO
Unit 324
10
Plan and organise meetings
Centre informed YES/NO
Unit 323
Date
Co-ordinate an event
Centre informed YES/NO
Unit 322
5
Plan and organise an event
Centre informed YES/NO
Unit 321
Date
Manage a project
Centre informed YES/NO
Unit 320
7
Contribute to running a project
Centre informed YES/NO
Unit 505
Date
Implement, monitor and maintain
administrative services
Centre informed YES/NO
Unit 327
6
Prepare, co-ordinate and monitor
operational plans
10
Date
Support the design and development of
an information system
OCR Level 4 NVQ Certificate/Diploma in Business and Administration – July 2010
7
© OCR 2010
Centre informed YES/NO
Unit 317
Monitor information systems
Centre informed YES/NO
Unit 318
Unit 421
Unit 501
Unit 504
Unit 428
Date
6
Date
6
Date
6
Date
6
Date
3
Date
5
Date
Develop working relationships with
colleagues and stakeholders
Centre informed YES/NO
Unit 426
6
Manage the environmental impact of
work activities
Centre informed YES/NO
6
Date
Manage physical resources
Centre informed YES/NO
Unit 423
Date
Implement, monitor and review change
Centre informed YES/NO
Unit 422
5
Plan change across teams
Centre informed YES/NO
5
Date
Plan change for a team
Centre informed YES/NO
Unit 503
Date
Contribute to innovation in a business
environment
Centre informed YES/NO
Unit 419
4
Monitor and evaluate contracts
Centre informed YES/NO
Unit 418
Date
Invite tenders and select contractors
Centre informed YES/NO
Unit 502
5
Manage budgets
Centre informed YES/NO
6
Date
Prepare specifications for contracts
Centre informed YES/NO
7
Date
Agree a budget
Centre informed YES/NO
Unit 412
Date
Order products and services
Centre informed YES/NO
Unit 330
6
Manage and evaluate an information
system
Centre informed YES/NO
Unit 319
Date
Design and develop an information
system
Centre informed YES/NO
Unit 411
7
Analyse and report data
Centre informed YES/NO
Unit 410
Date
4
Date
Provide leadership and direction for own
area of responsibility
OCR Level 4 NVQ Certificate/Diploma in Business and Administration – July 2010
5
© OCR 2010
Centre informed YES/NO
Unit 427
Support learning and development
within own area of responsibility
Centre informed YES/NO
Unit 521
3
Date
4
Recruit staff in own area of
responsibility
Centre informed YES/NO
5
Date
Monitor and review business processes
Centre informed YES/NO
Unit 524
Date
Date
NB : Rules of Combination may apply please refer to the Centre Handbook for OCR Level 4
Certificate/Diploma NVQ in Business and Administration.
OCR Level 4 NVQ Certificate/Diploma in Business and Administration – July 2010
© OCR 2010