OCR LEVEL 3 NVQ CERTIFICATE IN BUSINESS AND
ADMINISTRATION
Record of Achievement
Candidate name:
____________________________________________________
Total minimum of 30 credits required
Credits
Assessor
Date
Mandatory Units – Group A (13 credits)
Unit 301
Manage own performance in a business
environment
Centre informed YES/NO
Unit 302
Unit 303
4
Date
Communicate in a business environment
Centre informed YES/NO
3
Date
Work in a business environment
Centre informed YES/NO
Unit 309
Date
Evaluate and improve own performance
in a business environment
Centre informed YES/NO
3
3
Date
Optional Units – Group B (Minimum of 11 credits)
Unit 304
Solve business problems
Centre informed YES/NO
Unit 305
Unit 308
Unit 325
Unit 327
Date
5
Date
Contribute to running a project
Centre informed YES/NO
Unit 212
6
Supervise an office facility
Centre informed YES/NO
5
Date
Supervise a team in a business
environment
Centre informed YES/NO
3
Date
Negotiate in a business environment
Centre informed YES/NO
4
Date
Contribute to decision-making in a
business environment
Centre informed YES/NO
Unit 307
Date
Work with other people in a business
environment
Centre informed YES/NO
Unit 306
4
5
Date
Produce documents in a business
environment
OCR Level 3 NVQ Certificate/Diploma in Business and Administration – July 2010
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Centre informed YES/NO
Unit 213
Prepare text from notes
Centre informed YES/NO
Unit 214
Unit 313
Unit 314
Unit 224
Unit 225
Unit 226
Unit 322
Unit 323
Unit 324
Unit 207
4
Date
4
Date
5
Date
5
Date
Evaluate the organisation of business
travel or accommodation
Centre informed YES/NO
4
Date
Organise business travel or
accommodation
Centre informed YES/NO
3
Date
Plan and organise meetings
Centre informed YES/NO
3
Date
Co-ordinate an event
Centre informed YES/NO
2
Date
Plan and organise an event
Centre informed YES/NO
Unit 321
Date
Support the organisation of meetings
Centre informed YES/NO
Unit 320
4
Support the organisation of business
travel or accommodation
Centre informed YES/NO
8
Date
Support the co-ordination of an event
Centre informed YES/NO
4
Date
Support the organisation of an event
Centre informed YES/NO
4
Date
Prepare text from recorded audio
instruction (60 wpm)
Centre informed YES/NO
Unit 223
Date
Prepare text from shorthand (80 wpm)
Centre informed YES/NO
Unit 315
4
Prepare text from notes using touch
typing (60 wpm)
Centre informed YES/NO
8
Date
Design and produce documents in a
business environment
Centre informed YES/NO
3
Date
Prepare text from recorded audio
instruction (40 wpm)
Centre informed YES/NO
Unit 312
Date
Prepare text from shorthand (60 wpm)
Centre informed YES/NO
Unit 216
3
Prepare text from notes using touch
typing (40 wpm)
Centre informed YES/NO
Unit 215
Date
2
Date
Use electronic message systems
OCR Level 3 NVQ Certificate/Diploma in Business and Administration – July 2010
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Centre informed YES/NO
Unit 208
Use diary systems
Centre informed YES/NO
Unit 209
Unit 317
3
Date
8
Date
6
Date
3
Date
4
Date
3
Date
2
Date
7
Date
Support the design and development of
an information system
Centre informed YES/NO
3
Date
Support the management and
development of an information system
Centre informed YES/NO
Unit 316
Date
Archive information
Centre informed YES/NO
Unit 228
3
Store and retrieve information
Centre informed YES/NO
Unit 220
Date
Research information
Centre informed YES/NO
Unit 219
3
Organise and report data
Centre informed YES/NO
Unit 218
Date
Monitor and solve customer service
problems
Centre informed YES/NO
Unit 217
3
Use customer service as a competitive
tool
Centre informed YES/NO
Unit 354
Date
Deliver, monitor and evaluate customer
service to external customers
Centre informed YES/NO
Unit 353
3
Deliver, monitor and evaluate customer
service to internal customers
Centre informed YES/NO
Unit 329
Date
Meet and welcome visitors
Centre informed YES/NO
Unit 328
3
Provide reception services
Centre informed YES/NO
Unit 256
Date
Handle mail
Centre informed YES/NO
Unit 211
4
Deliver a presentation
Centre informed YES/NO
Unit 210
Date
Develop a presentation
Centre informed YES/NO
Unit 311
3
Take minutes
Centre informed YES/NO
Unit 310
Date
7
Date
Monitor information systems
OCR Level 3 NVQ Certificate/Diploma in Business and Administration – July 2010
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© OCR 2010
Centre informed YES/NO
Unit 318
Analyse and report data
Centre informed YES/NO
Unit 410
Unit 319
Unit 330
Unit 418
Unit 257
6
Date
6
Date
3
Date
4
Date
9
Date
9
Date
Administer parking and traffic debt
recovery
Centre informed YES/NO
4
Date
Administer statutory parking and traffic
appeals
Centre informed YES/NO
Unit 335
Date
Administer parking and traffic
challenges, representations and civil
parking appeals
Centre informed YES/NO
Unit 334
3
Administer the recruitment and selection
process
Centre informed YES/NO
Unit 333
Date
Administer human resources records
Centre informed YES/NO
Unit 230
4
Plan change for a team
Centre informed YES/NO
Unit 229
Date
Contribute to innovation in a business
environment
Centre informed YES/NO
Unit 419
5
Contribute to innovation in a business
environment
Centre informed YES/NO
3
Date
Respond to change in a business
environment
Centre informed YES/NO
Unit 326
Date
Agree a budget
Centre informed YES/NO
Unit 227
4
Order products and services
Centre informed YES/NO
6
Date
Maintain and issue stationery stock
items
Centre informed YES/NO
7
Date
Use office equipment
Centre informed YES/NO
Unit 222
Date
Manage and evaluate an information
system
Centre informed YES/NO
Unit 221
6
Design and develop an information
system
Centre informed YES/NO
Unit 411
Date
9
Date
Administer parking dispensations
OCR Level 3 NVQ Certificate/Diploma in Business and Administration – July 2010
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Centre informed YES/NO
Unit 332
Provide administrative support in
schools
Centre informed YES/NO
Unit 338
Date
7
Date
Build case files
Centre informed YES/NO
Unit 357
8
Administer legal files
Centre informed YES/NO
Unit 356
Date
4
Date
Manage case files
Centre informed YES/NO
5
Date
Optional Units – Group C
Unit 113
Use occupational and safety guidelines
when using keyboards
Centre informed YES/NO
Unit 238
Unit 239
4
Date
4
Date
4
Date
4
Date
4
Date
4
Date
Bespoke software
Centre informed YES/NO
Unit 343
Date
Word processing software
Centre informed YES/NO
Unit 342
2
Website software
Centre informed YES/NO
Unit 248
Date
Using collaborative technologies
Centre informed YES/NO
Unit 247
4
Spreadsheet software
Centre informed YES/NO
Unit 246
Date
Set up an IT system
Centre informed YES/NO
Unit 245
4
Presentation software
Centre informed YES/NO
Unit 244
Date
IT security for users
Centre informed YES/NO
Unit 243
3
Improving productivity using IT
Centre informed YES/NO
Unit 242
Date
Database software
Centre informed YES/NO
Unit 241
3
Data management software
Centre informed YES/NO
Unit 240
Date
Bespoke software
Centre informed YES/NO
4
Date
Data management software
Centre informed YES/NO
2
4
Date
OCR Level 3 NVQ Certificate/Diploma in Business and Administration – July 2010
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Unit 344
Database software
Centre informed YES/NO
Unit 345
6
Date
5
Date
6
Date
3
Date
5
Date
5
Date
Develop working relationships with
colleagues and stakeholders
Centre informed YES/NO
5
Date
Support learning and development
within own area of responsibility
Centre informed YES/NO
Unit 428
Date
Provide leadership and direction for own
area of responsibility
Centre informed YES/NO
Unit 427
6
Manage the environmental impact of
work activities
Centre informed YES/NO
Unit 426
Date
Manage physical resources
Centre informed YES/NO
Unit 423
5
Word processing software
Centre informed YES/NO
Unit 422
Date
Website software
Centre informed YES/NO
Unit 352
6
Using collaborative technologies
Centre informed YES/NO
Unit 351
Date
Spreadsheet software
Centre informed YES/NO
Unit 350
3
Set up an IT system
Centre informed YES/NO
Unit 349
Date
Presentation software
Centre informed YES/NO
Unit 348
5
IT security for users
Centre informed YES/NO
Unit 347
Date
Improving productivity using IT
Centre informed YES/NO
Unit 346
6
4
Date
NB : Rules of Combination may apply please refer to the Centre Handbook for OCR Level 2
NVQ Award/Certificate/Diploma in Business and Administration.
OCR Level 3 NVQ Certificate/Diploma in Business and Administration – July 2010
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© OCR 2010