OCR Level 3
Cambridge Technicals
in IT
Unit 1: Communication
and Employability Skills
for IT
So, you want to work
in IT?
Are the qualifications you’re studying for
enough to secure a job in IT?
There will be many skills and
attributes that an employer in
the IT industry will expect from
their employees, beyond their
qualifications.
What does an employer
in the IT industry expect?
Any employer will expect you to
have certain personal skills and
qualities that will enable you
to do your job…
Good communication
skills (written and verbal)
Good time
management
Team worker, but able
to work independently
Anything else?
An IT employer also wants
an employee who is
aware of:
Health and safety in an IT
working environment
Good working
practices in IT
Legislation
relating to
copyright
Legislation relating
to data protection
Communication skills
are key
You also need to be able to:
Proof read your
documents
before sending
them
Use good
questioning
techniques
Having good
Pick up cues in
communication
skills
verbal
isn’t
just about being
conversations
able to talk!
Make good use
of written
communication
What will you learn?
After completing this unit you will:
Understand the
principles of
effective
communication
Be able to address
personal
development
needs
Be able to use IT
to communicate
effectively
Understand the
personal attributes
valued by
employers
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