OCR Level 2
Cambridge Technicals
in Business
Unit 4:
People in Organisations
Introduction
Everyone who works for a company, no matter how large
or small, will have a specific role to carry out.
Their responsibilities
will vary according to:
Decision
making
opportunities
Salary level
and additional
benefits
Job tasks or
activities
Skills,
qualifications
and personal
attributes
Organisational
Structures
All organisations need structure to function effectively.
Some examples of structures are:
Flat
Matrix
Used
to deliver
projects,
Used
in small
Hierarchical
such
building
a new
businesses,
for example
The
mostascommon
type
housing
estate.
a of
branch
manager
and
structure,
used
in a
team
of staff.
large
businesses.
Functional areas
Every organisation has a range of key functional
areas. These can include:
Human
Resources
Finance
Sales
Production/
Service
Marketing
Why are job roles and
functions important?
Jobs
are often grouped
into different
Decides on policy
Undertake the day to day
organisational
and strategy for the levels:
tasks in the business
company
which may include:
Responsible for looking
Directors
after the interests of
shareholders
and
Serving
Workers
Managers
Decides where
the
Laying
stakeholders
customers
business is going
bricks
and how it is going
Supervisors/
to get there
Delivering
Team Leaders
parcelsfor
Preparing
Responsible
food
the ultimate
success of the
Workers business Administrative
work
Director
Find the right people
In order to be a successful business, you need to recruit the
right people. Here is the recruitment process:
Analyse job
requirement
Produce job
description
Produce
person
specification
Shortlist
applicants
Receive
applications
and CVs
Advertise the
job vacancy
Conduct
interviews
Take
references
New
member of
staff starts
Find the right people
Before someone applies for a job, they need to study the
Job Description and Person Specification for the role.
They need to ask themselves whether their skills and
experience match the business’s requirements.
Job Description
Person Specification
Job Title
Experience
Purpose of the job
Qualifications and Training
Responsibilities
Skills and
Knowledge
Reporting Structure
Personal Characteristics
What will you learn?
After you complete this unit you will:
Know about job
roles and their
functions in
organisations
Be able to
produce
documentation for
specific job roles
Be able to prepare
for employment and
plan career
development
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