City College of San Francisco UNAPPROVED Minutes from ITAC Meeting on October 21, 2013 Attendees Committee Members: Craig Persiko, Joe Jah, Martin Madrigal, Cynthia Dewar, Shawn Yee, Anthony Costa, David Yee Resources: Carol Reitan, Guests: Tim Ryan, Robert Lam, Sue Homer The meeting was called to order at 11:16 am. 1. Approval of Minutes: Minutes from September 16, 2013 meeting 2. Welcome New Members a. Martin Madrigal (student) b. David Pena (student) c. Cynthia Dewar (faculty) OLD BUSINESS I. Status of ITAC’s role in participatory governance (Craig) a. The Chancellor will not be the chair of PGC. They will make the decision about where ITAC fits in the new structure. II. Update on rollout of new computers: Priorities, procedures (Robert) a. Finishing compiling the inventory. The number looks like about 300 computers that need to be replaced. In the mean time ITS has been rolling out computers. Will get to the Library and LAC soon. The Faculty Lounge has new computers. i. All staff (faculty, administrators, classified totally about 2000 computers) areas are almost inventoried. ii. Student computers, including labs, were inventoried in fall 2012. There are 3500 PCs and 129 labs. Tim will send this inventory to Martin iii. Pam Mery is putting the info on the Program Review website. iv. Martin reported that he had recently visited various resource centers and the computers were running old operating system. Is it possible to pass down upgraded computers to these locations. It was pointed out that the computers currently being replaced are just as old. ITS would rather deliver new computers than move old ones that will need replacing soon anyway. v. A big challenge with the inventory is access to offices and a cleared space to replace the computer. vi. Inventory of student computers is challenging because the computers are located throughout the City at various labs/offices. vii. The VCs will give ITS a list of their priorities for computers. When it comes time to actually rolling out new computers, users will be asked. The issue about laptops, Apples, tablets, has not been fully discussed. There are questions about support. At this point faculty/staff need to tell their immediate supervisors about their needs. Minutes from 10/21/13 ITAC Meeting 1 viii. Craig will send a letter to the VCs about the above suggestion waiting until the newly hired administrators have started their positions. ix. Clear policies need to be outlined about what can be purchased in term of hardware and software. III. Disaster Recovery and Business Continuity Plan (Tim) a. Tim talked about the Disaster Recovery Plan that IT is currently working on. He pointed to the work that IT is doing to create redundancy. The draft of the plan has specifics about email, online classes, the CMS, Banner, etc. ITS is making certain that the data is backed up and there is a process for restoration in the event of a disaster. Tim asked for an extra month to complete the Plan as it is part of the Action Plan. b. Task Force members: Joe, Tim, David, and Cynthia c. Need to define, “a disaster”. ITS is developing scenarios to re-act and serve specific areas. It is wide in scope. d. Buildings key to providing IT services and support have generators in case of a power outage. IV. Update on Internet content blocking-lifted (Craig) a. No more content blocking. ITS does gather information about who is accessing adult content. b. A draft of a message was sent to Special Trustee Arguella. The content of the message focuses on the user’s computer accessing adult content, and a request for confirmation of the academic need for such access. c. Former Chancellor Griffin sent a policy to the Board of Trustees outlining a policy against content blocking. Board President Rizzo pulled the policy under the recommendation of former CITO Hotchkiss. d. ITAC will put forward a new policy after new administrators have assumed their roles. e. Network Management Policy/Policy from Dr. Griffin will be discussed at the November meeting. Craig will put it on the agenda. V. Banner Upgrade Report a. The upgrade went well. SIG led the upgrade. NEW BUSINESS I. New funding item #1: Bond funds for IT infrastructure projects (originally intended for the Performing Arts Center) proposed for WiFi expansion to every classroom and possibly classroom projectors (January-June) a. Tim reported that ITS is looking at putting together an RFP with installation complete by June. b. It would add 400 WiFi access points. There are about 125 now. c. Coverage would be in classrooms and areas of buildings not currently covered. d. Currently about 20-30% of the floor space is covered. e. The timeframe for the Action Plan needs to be adjusted. The five WiFi units discussed at the last ITAC meeting were installed. Minutes from 8/19/13 ITAC Meeting 2 f. Some of these funds may be used to install more classroom projectors as well, but those are much more expensive. II. New funding item #2: State block grant for instructional equipment which allows a 3:1 match to our current Technology Fund. Ordering 160 PCs for the Learning Assistance Center and the general Library. W will also use these matching funds for three additional computer labs. (Tim) a. CCSF is paying for 40 new computers and the grant is paying for 120 new computers. The computers would go to the library. It is another check box on the ITS program review. b. ITS has been told to that they can access up to $200,000 of this grant for PCs. c. The College received about $400,000 total. d. The equipment purchased must be instructional. e. The money is restricted. ITS is carefully following the terms of the grant. i. Math Lab (new) ii. International Students and Business Lab (replacements) iii. Some of the money could go to LCD projectors. III. Document Imaging Expansion for A&R, Counseling, International Students a. Financial Aid uses a product from Ellucian, EMS. b. ITS is adding 116 concurrent users. The cost is $50K. New scanning equipment has been ordered. c. ITS is focusing on A&R for transcripts, etc. Some documents are already online in PDF form that can be imported. The goal is to create an electric archive. d. Part of the Closure Plan is to create electric archives. e. This is different from creating a process for electronic signatures. IV. Network Equipment Upgrade (Tim) a. Phase 1: New Core Switches (November) b. Phase 2: Relocation to 200 Paul (December) c. Phase 3: New Support Systems (January) d. Sunday, November 3rd is the date set to do upgrades from 10 am to 11 am where there would be sporadic accessibility to the website. ITS will notify users. V. Evaluation of ITAC: We must demonstrate full compliance with Accreditation Standard IV.A.5. which says, The role of leadership and the institution’s governance and decision-making structures and processes are regularly evaluated to assure their integrity and effectiveness. The institution widely communicates the results of the evaluations and uses them as the basis for improvement. a. Per the Academic Senate, ITAC needs to evaluate itself. b. Members indicated that more clarity is needed as to where ITAC fits in with the Participatory Governance Council/Structure. REPORTS I. ITS Staffing Report Minutes from 10/21/13 ITAC Meeting 3 A. B. Two positions closed last week. Banner Manager and Student Module Programmer for Banner. The positions were extended to get more applicants. The positions are part of the Action Plan. An ITS staffing plan was submitted to Gohar. The CITO hiring committee is progressing. The decision will be made by the end of the calendar year (hopefully sooner). II. Education Technology Department Report – Cynthia Dewar A. We are moving forward with the upgrade to Moodle 2.4. There is a pilot project happening now. The college needs to be fully migrated by January 2014. B. TLTR is planning focused/themed meetings. There is a brainstorming session planned. The goal is to focus meetings around a central theme on educational technologies such as using iPads in the classroom, using various tools to connect with students, etc. III. A proposal for the Student Union public computers. (Martin) A. The computers (6) mirror the same network that is used for the computers in A&R. B. The computers are old, limited in function, etc. C. The idea is to create two networks. Current students could access the Library network as a second network. If students do not have a student ID then they could not access the Library Network. The additional network would have access to the web and an office suite program. D. Anthony said in the library they do not have a way to put dual networks on their PCs. The Library Network is licensed. The library is evaluating their PC management software. Time in/Time out software is necessary for the library's computers. Hopefully the students can join that evaluation. IV. Work Group for computer Roll-out (David, Carol, Robert, Sue, Anthony, Craig) Adjourned at 12:50 pm Submitted by Cynthia Dewar Minutes from 8/19/13 ITAC Meeting 4