COMMERCIAL IN CONFIDENCE ENVIRONMENT INDUSTRY EXPORTERS SURVEY This is a national survey undertaken as part of the Environment Industry Action Agenda (www.industry.gov.au/eiaa). It is seeking to identify firms that would like to receive assistance and information on entering or expanding export markets for their goods and services. Please answer the following questions, remembering that providing accurate information will enable us to best identify your needs. Even if you do not wish to export, please return this form. The information in this survey will be strictly confidential and will only be used at an aggregated level for the purposes stated. Analysed results of this survey will be made available to all respondents. NB: For the purposes of this survey, “exports” refer to products or services provided to destinations outside of Australian borders, irrespective of whether payment is made in or outside of Australia. If you have already received this survey form from another source please disregard this one. Please return the completed electronic form by following the instructions on the e-form, alternatively you can email, mail or fax the Word version of the survey form to either of the contacts shown below: For information on this survey contact either: Malcolm Sherren Environment Industries Section Department of Industry, Tourism and Resources GPO Box 9839 Canberra ACT 2601 Johanna Wright Project Manager Environment Austrade GPO Box 5301 Sydney NSW 2001 Phone: (02) 6213 7707 Fax: (02) 6213 7206 Email: malcolm.sherren@industry.gov.au Phone: (02) 9390 2148 Fax:02 9390 2083 Email: johanna.wright@austrade.gov.au Please complete the following: 1 COMMERCIAL IN CONFIDENCE Part 1: Company Information Company Name: _________________________________________________________ Export Manager: _________________________________________________________ 1. What is the number of employees in your company? . Go to Part 3 2. Is your company currently exporting products or services? Yes No 3. If yes, how many years has your company been exporting? Less than 1 year 1 – 5 years 6 – 10 years More than 10 years Part 2: Current Export Activity Information 4. List the three main environment products or services of your company: Products Services 1. 1. 2. 2. 3. 3. 5. Please show in order of value the three top client industry sectors that you export to: Construction Water Energy Transport Manufacturing Other (please specify) Mining Petroleum Tourism 6. What is your company’s average annual business turnover from exports? Less than $100k $1 million - $10 million $100k - $1 million $10 million - $100million 2 COMMERCIAL IN CONFIDENCE 7. What is the value of your total business turnover? Less than $1 million $1m – $10 m $10m – $100 m Greater than $100m More than $1000m 8. What are the main countries your company exports environment goods and services to? Please number in order of importance (please specify USA Europe China countries) India _____________________________________ Japan Korea Indonesia Pacific Malaysia New Zealand Thailand South America (please specify Singapore countries)_____________________________ Asia (other) (please specify _____________________________________ (please specify countries)_____________________________ Other _____________________________________ countries)_____________________________ _____________________________________ 9. Does your company have offices/joint ventures/distributors in other countries? Go to Part 3 Yes No 10. In which countries do you have offices/joint ventures/distributors? (please specify USA Europe China countries) India _____________________________________ Japan _____________________________________ Korea Pacific Indonesia New Zealand Malaysia South America (please specify Thailand countries) Singapore _____________________________________ Asia (other) (please specify _____________________________________ (please specify countries)____________________________ Other ____________________________________ countries)_____________________________ _____________________________________ _____________________________________ 3 COMMERCIAL IN CONFIDENCE 11. Please specify the mode of overseas presence (tick all that you utilise): Representative Office Joint venture Subsidiary company Manufacture under licence Agent Other_________________________________ Distributor _____________________________________ Part 3: Future Export Activity Information 12. Is your company planning to export products or services in the next twelve months? Go to Question 15 Yes No 13. Please indicate in order of importance which countries are your future target export countries? (please specify USA Europe China countries)_____________________________ India _____________________________________ Japan Pacific Korea New Zealand Indonesia South America (please specify Malaysia countries)_____________________________ Thailand _____________________________________ Singapore Other Asia (other) (please specify countries)_____________________________ (please specify countries)____________________________ _____________________________________ ____________________________________ _____________________________________ Part 4: Barriers and Assistance Information 14. Please list areas where your company has experienced difficulties in exporting products or services, whether assistance was sought for these difficulties and if so, where it was sought: Examples of difficulties are: (list examples) Difficulties in Exporting Assistance sought? Y/N Where was assistance sought? 1. 2. 3. 4. 15. Would your company benefit from export assistance advice? Yes Go to Question 18 No 4 COMMERCIAL IN CONFIDENCE 16. Would you like to be added to our contact list to receive information and/or assistance on export development activities? Yes No 17. If yes, how would you like to receive further information: Phone Fax Email Mail 18. Please provide your contact details: It is important to return this questionnaire even if you do not want to export. These details will only be used if you choose to participate. Export Manager: ______________________________________________________________ Postal Address: ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ Email: ____________________________________________________________________________ Phone: ___________________________Mobile:__________________________________________ Fax Number:_______________________Web site: ________________________________________ 19. Is there any other relevant information you would like to share or issues you would like to raise? _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ 20. How long did it take you to complete this questionnaire? Minutes 5