Houston Community College
COURSE DESCRIPTION:
Travel & Tourism
TRVM1306 Travel Automation I Credit: 3 (3 lecture hours)
COREQUISITES:
None
PREREQUISITES:
TRVM1300, TRVM 1313 or Department Approval
COURSE GOALS:
Given a computer and the instructor’s demonstration, at the completion of this course, the student
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Sign in and out, request work areas, and display work areas with 100% accuracy.
Search within HELP and scroll within HELP menu.
Locate information in Amdeus Information System(AIS).
Use the encode, decode, and calculator functions.
Complete sign-in and sign-out and conversion functions.
Display and availability.
Interpret an availability.
Scroll in an availability display.
Modify and availability display.
Display a dual-city pair availability.
Interpret a dual-city pair availability and modify the display.
Modify an availability display using shortcut entries.
Display a Direct Access display.
Add name fields in a Passenger Name Record(PNR).
Sell from Availability.
Use both long and short selling entries.
Interpret a PNR.
Create passenger associations.
Enter phone contact, ticketing and received from elements. In the PNR.
Create confidential and general remarks.
Enter mailing and/or billing addresses.
End and ignore a PNR.
Retrieve PNRs.
Request seats.
Read a seat map.
Assign seats.
Display fares.
INSTRUCTOR:
Ms. Shouping Liu (713)718-6072 work (832)668-6828 cell
Email: trvmhcc@yahoo.com or shouping.liu@hccs.edu
TEXTBOOK INFORMATION:
Amadeus Format Guide
LAB REQUIREMENTS:
Eight(8) hours of lab work per week is required.
STUDENTS WITH DISABILITIES:
Students who require reasonable accommodations for disabilities are encouraged to report to call
(713)718-6164 to make necessary arrangement. Faculty are only authorized to provide accommodations
requested by the Disability Support Services Office.
ACADEMIC HONESTY:
Students are responsible for conducting themselves with honor and integrity in fulfilling course
requirement.
ATTENDANCE AND WITHDRAWAL POLICY:
1. Attendance:
A. Students are expected to attend all classes (see college catalog for attendance
policy).
B. Students are responsible for all work missed during an
absence, and it is the student's responsibility to consult with instructors for make-up
assignments.
C. If a student misses 1 or more consecutive classes(12.5%, including lecture and
laboratory time), he/she may be withdrawn from the course by the instructor. This policy
will be strictly enforced for veterans.
D. Students are expected to be quiet and attentive during the class, no cellular phone
is allowed during the class.
E. No drink or food is allowed in the computer lab.
2.
Withdrawal:
It is the responsibility of the student to officially drop or withdraw from a course. Failure
to officially withdraw may result in the student receiving a grade of “F” in the course. A
Student may officially withdraw in any of the following ways:
A:
B.
Complete an official withdrawal form at the campus he or she is
attending or any other HCCS campus.
Send a letter requesting withdrawal to:
Registrar
Houston Community College Systems
P. O. Box 667517
Houston, TX 77266-7517
COURSE REQUIREMENTS AND GRADING POLICY:
A. Tests-student’s performance will be evaluated through fill in the blanks, multiple
choice questions and also formats on CRS. To evaluate the student achievement for
the stated objectives he/she will complete two tests and a comprehensive final exam.
B. Grade:
A = 90 – 100
B = 80 -- 89
C = 70 -- 79
D = 60 – 69
F = 59 or below
C. Final Evaluation Criteria:
Attendance/Participation
Lab Practice/Homework
Two exams
Final exam
25%
25%
30%
20%
TESTING:
Exam 1: 1st month materials
Exam 2: 2nd month materials
Final Exam: All material covered in class
MAKE-UP POLICY:
Only under special circumstances which student could not control and with the instructor's approval
make-up exam will be given.
PROJECTS, ASSIGNMENTS, PROTFOLIOS, SERVICE LEARNING, INTERNSHIPS, ETC.:
To be announced in class.
COURSE CONTENT:
This computer course trains students to make travel reservation on Amadeus System.
The basic concepts will be covered through lecture/discussion. Because the course emphasizes
on hand-on practice, most of the class time will be taken up using computers to teach the stated
objectives.
COURSE CALENDAR WITH READING ASSIGNMENT:
09/24/2015 Introduction & course syllabi
10/01/2015 Sign in/out(JI/JO). AIS(GG) search and Help(HE)
10/08/2015 & 10/17/2014 Encode/Decode and conversion functions; review for exam 1
10/15/2015 1st Examination
10/22/2015 Availability/Schedule display(AN/SN) and direct access availability display(1YYAD) and
interpretation.
10/29/2015 Dual-city availability display(AN*). Modify availability display(AC) and shortcut.
11/05/2015 Short sells and long sells; review for exam 2
11/12/2015
2nd Examination
11/19/2015 PNR mandatory elements(SS, NM, AP, TK, RF)
11/26/2015 Thanksgiving Holiday (campus closed)
12/03/2015 Modify PNR elements; review all elements
12/10/2015 Final Examination
HCC is committed to provide a learning and working environment that is free from
discrimination on the basis of sex which includes all forms of sexual misconduct. Title IX of the
Education Amendments of 1972 requires that when a complaint is filed, a prompt and thorough
investigation is initiated. Complaints may be filed with the HCC Title IX Coordinator available
at 713 718-8271 or email at oie@hccs.edu.