Business Administration
Southwest College
COURSE SYLLABUS
FALL 2011
Human Resources Management
HRPO 2301
SCANS Competencies Included
Instructor: Marlene London, MPA/Business
CRN: 57760
Office Phone: (713) 718-8557
Time: Mondays - 7:00 p.m. - 10:00 p.m.
Office Hours:
Campus/Location/Room: Southwest
Campus / West Loop Center / C224
By Appointment
Email address: marlene.london@hccs.edu
Contact Hours: 3 Credits / 3 Lecture Hours
48 Hours per semester – Fall Semester
Regular Term - 16 weeks
OFFICE LOCATION AND HOURS
Please feel free to contact me concerning any problems you are experiencing in this course. Students do
not need to wait until they have received a poor grade before asking for my assistance. Student
performance in my class is very important to me. I am available to hear student concerns and to discuss
course topics. Office hours are upon request.
FINAL EXAM: Monday, December 12, 2011
LAST DAY FOR ADMINISTRATIVE & STUDENT WITHDRAWALS
Thursday, November 3, 2011 at 4:30 p.m. Verify in College Schedule Page.
COURSE DESCRIPTION
Behavioral and legal approaches to the management of human resources in organizations.
COURSE PREREQUISITE
None
PROGRAM LEARNING OUTCOMES
TBD
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STUDENT LEARNING OUTCOMES
Upon completion of this course, the student should be able to:
1. Describe and explain the development of human resources management.
2. Evaluate current methods of job analysis, recruitment, selection, training/development, performance
appraisal, promotion, and separation.
3. Discuss management's ethical, socially responsible, and legally required actions.
4. Assess methods of compensation and benefits planning.
5. Examine the role of strategic human resource planning in support of organizational missions and
objectives.
LEARNING OBJECTIVES
1.1 Students will become cognizant of the many functional areas of human resources such as Employment,
Employee Relations, Compliance/EEO, Benefits, Training & Development, Diversity, Performance
Management, Labor Relations, Global HRM and Safety & Health
1.2 Students will conduct a job analysis and prepare job descriptions and specifications.
1.3 Students will learn why compliance is an important part of doing business and the laws to avoid legal
liability.
1.4 Students will learn the difference between various compensation pay systems and benefit plans.
1.5 Students will analyze the benefits and challenges of strategic HR planning for various organizational
structures.
SCANS / STATEMENT OF FOUNDATION SKILLS AND WORKPLACE COMPETENCIES
A study was conducted for the Department of Labor by the American Society for Training and
Development which identified the seven skills U. S. employers want most in entry level employees.
These skills are motivation to learn, basic skills, communication, teamwork, critical thinking, career
development and leadership.
HCCS is committed to preparing every student with the knowledge and skills needed to succeed in
today’s dynamic work environment. Towards this end, the following skills will be included in this course.
Testing and assessing these skills will vary according to individual instructors. The following are
examples of how these skills may be incorporated in this course.
• Working with information
• Acquire/evaluate data and Interpret/communicate data by completing an individual mini-research
project for accessing, evaluating and interpreting data found on a human resources topic assigned by the
instructor. The student will share these finding with the class. This exercise will account for 5% of
your grade.
• Using Technology
• Select equipment and tools and apply technology to specific tasks and maintain/troubleshoot
technologies by participating in a team presentation using multimedia equipment. The instructor will
assign topics based on the various kinds of technology for student use, problems that can occur and
when to get help. This exercise will account for 5% of your grade.
• Demonstrating Thinking Skills. Decision-making by conducting a peer evaluation of fellow project
team members.
A form with performance criteria will be completed showing both the evaluator’s and team members’
name. This evaluation represents 10% of the semester grade.
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INSTRUCTIONAL METHODS
As an instructor, I want my students to be successful. I feel that it is my responsibility to provide
students with knowledge concerning human resources management, modeling good teaching strategies,
and organizing and monitoring the field experience that allows students to connect the information that
students learn in this course to the real world of business.
As a student wanting to learn about human resources management, it is the student’s responsibility to read
the textbook, submit assignments on the due dates, study for the exams, participate in activities, and
attend class.
STUDENT ASSIGNMENTS
Students are expected to adhere to the weekly schedule of assignments printed in the course syllabus.
Assignments have been developed that will enhance student learning. To better understand a topic,
students will be given assignments on key information that students will need to remember in order to
achieve success in reaching student goals.
Late Assignments
Students are expected to adhere to the weekly schedule of assignments printed in the course syllabus.
Late assignments will only be accepted at the discretion of the instructor.
Instructions for submitting assignments:
1. All assignments must be submitted with a header/footer before submission. Your name, date and
the name of the assignment should be in the contents for the header/footer. If these items are not
on your header/footer, points will also be deducted. Double click on the header/footer area on
your page document, type your information as requested, and then double click to return to the
original format.
4. Assignments that are late, 10% will be deducted per date. NO assignments will be accepted after
3 days. If you know in advance that your assignment will be late, contact the instructor.
5. Please communicate with me through email when possible. If you need to call, calls will be
returned Monday through Friday within 24-48 hours.
6. I will check email daily and respond within a 24-36 hour period, Monday through Friday. I do
read email on the weekends, but may not have an opportunity to respond.
7. In the event that the server is unavailable (and documented), you will not be held responsible for
lack of communication.
COURSE REQUIREMENTS AND GRADING POLICY
It is the policy of the Dean of Workforce that an Incomplete may be given only for extenuating
circumstances (i.e., family illness, accident, or an unforeseen event occurring at final exam time).
Individual instructors may use a variety of grading policies and create tailored course requirement to their
courses.
TESTING
Most exams for this class will be conducted in the classroom.
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Make-Up Test Policy
Students are expected to adhere to the weekly schedule of tests printed in the course syllabus. A make-up
test will only be accepted at the discretion of the instructor, and will be given only for documented
extenuating circumstances (i.e., family illness, accident, or unforeseen /emergency situations).
NOTE TO THE STUDENT
If you have any questions or concerns about the course and/or course assignments, please contact me via
email so that we can resolve any issues. I will respond to your email within a 24-36 hour period. If you
are experiencing difficulties with the course material and unable to email me, leave a detailed message at
my office telephone number, 713.718.8557. I will respond to telephone calls within a 48 hour period, at
the latest. Please telephone during reasonable hours (9:00 a.m. to 9:00 p.m.), Monday through Friday. If
your concerns are not resolved, you are encouraged to contact Ms. Willie Caldwell, Department Chair,
Business Administration and Business Technology, email: willie.caldwell@hccs.edu or 713.718.7808 or
Room N109 Scarcella Building.
INSTRUCTOR REQUIREMENTS
As student Instructor, it is my responsibility to:
 Provide the grading scale and detailed grading formula explaining how student grades are to be
derived
 Facilitate an effective learning environment through class activities, discussions, and lectures
 Provide a description of any special projects or assignments
 Inform students of policies such as attendance, withdrawal, tardiness and make-up
 Provide the course outline and class calendar which will include a description of any special
projects or assignments
 Arrange to meet with individual students before and after class as required
To be successful in this class, it is the student’s responsibility to:
 Attend class and participate in class activities
 Read and comprehend the textbook
 Complete the required assignments and exams on time
 Ask for help when there is a question or problem
 Complete the field study with a 70% passing score
PROGRAM/DISCIPLINE REQUIREMENTS
Business Administration is determined to prepare students with the knowledge and skills needed to
succeed in today’s dynamic work environment. Students in Human Resources Management must be able
to budget their time and perform class-related activities as assigned on a weekly basis. Opportunities are
provided for students to recognize the important role personal qualities play in the human resources
environment, and activities have been enhanced to help students develop the attitudes and interpersonal
skills that are in demand by employers.
Degree Plan
Students are encouraged to file a degree plan with a Counselor or the Business Administration
/Technology Department for the certificate and/or degree plan. Please ask your instructor for Degree Plan
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information or contact the Business Administration/Technology Department for information about filing a
degree plan.
Virtual Career Center
The Virtual Career Center assist HCC Students and Alumni with career planning, assessments, job search
and soft-skills training. Orientations and registration are available at all Southwest College Campuses.
http://www.hccs.edu/hccs/current-students/career-planning-and-resources/southwest-college
GRADING
HCCS Grading System
The Houston Community College grading system will be used to evaluate students’ performance in this
course.
Grade
A-Excellent
B-Good
C-Fair
D-Passing
F-Failure
Score
100-90
89-80
79-70
69-60
59 and below
Student Evaluation
The following departmental grading system will be used to evaluate students’ performances in this course:
Individual & Group Class Participation
(Discussions/Cases/Exercises)
25%
Assignments / Project
25%
Quizzes
25%
Exams
25%
Total
100%
INSTRUCTIONAL MATERIALS
Textbook Information
Luis R. Gomez-Mejia, David B. Balkin. and Robert L. Cardy. Managing Human Resources, 6th
Edition, Prentice Hall. ISBN: 978-0-13-609352-7.
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STUDENT INFORMATION
A student handbook is available on the College website: http:/www.hccs.edu. Look under the student
subheading to get detailed information concerning students attending Houston Community College
System (HCCS). Data such as withdrawal policies, refund policies, incomplete, late assignments, makeups, extra credit, grading system, attendance requirements, and other details are included in the student
handbook.
HCC COURSE WITHDRAWAL AND ATTENDANCE POLICY
HCC Course Withdrawal Policy (updated 7/26/2010)
Beginning Fall 2007, the State of Texas imposes penalties on students who drop courses excessively.
Students are limited to no more than SIX total course withdrawals throughout their educational career at a
Texas public college or university.
To help you avoid having to drop/withdraw from any class or regarding your academic performance,
contact your Counselor. You may also want to contact your Counselor to learn about helpful HCC
resources (e.g. online tutoring, child care, financial aid, job placement, etc.). HCC has instituted an Early
Alert process by which your instructor may “alert” you and your counselor that you might fail a class
because of excessive absences and/or poor academic performance.
Students should check HCC’s Academic Calendar by Term for drop/withdrawal dates and deadlines.
If a student decides to drop or withdraw from a class upon careful review of other options, the student can
drop online prior to the deadline through their HCC Student Service Center:
https://hccsaweb.hccs.edu:8080/psp/csprd/?cmd=login&languageCd=ENG
Classes of other duration (mini-term, flex-entry, 8-weeks, etc.) may have different final withdrawal
deadlines. Please contact the HCC Registrar’s Office at 713.718.8500 to determine mini-term class
withdrawal deadlines.
CLASS ATTENDANCE
As stated in the HCC Catalog, all students are expected to attend classes regularly. Your regular
participation is required.
Although it is the responsibility of the student to drop a course for non-attendance, the instructor also has
the authority to drop a student for excessive absences or failure to participate regularly.
EARLY ALERT
HCC has instituted an Early Alert process by which your professor may “alert” you and counselors that
you might fail a class because of excessive absences and/or poor academic performance.
INTERNATIONAL STUDENTS
Contact the International Student Office at 713.718.8520, if you have questions about your visa status.
STUDENTS WITH DISABILITIES
Any student with a documented disability (e.g. physical, learning, psychiatric, vision, hearing, etc) who
needs to arrange reasonable accommodations must contact the appropriate HCC Disability Support
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Service (DSS) Counselor at the beginning of each semester. Instructors are authorized to provide only
the HCC DSSO approved accommodations but must do so in a timely manner.
Students who are requesting special testing accommodations must first contact the appropriate (most
convenient) DSS office for assistance each semester:
DISABILITY SUPPORT SERVICES OFFICES:
System: 713.718.5165
Central: 713.718.6164 – also for Deaf and Hard of Hearing Services and Students Outside of the HCC
District service areas.
Northwest:
713.718.5422
Northeast:
713.718.8420
Southeast:
713.718.7218
Southwest: 713.718.7909
After student accommodation letters have been approved by the DSS office and submitted to your
Counselor for processing, students will receive an email confirmation informing them of the Instructional
Support Specialist (ISS) assigned to their instructor.
NOTICE FOR STUDENTS OUTSIDE OF HCC SERVICE AREA: PROCTORING
Students who live or work outside the HCC service area and cannot take paper exams at one of our HCC
testing locations MUST make arrangements for a proctor. For more information and to complete the
required Proctor Approval Form, please visit de.hccs.edu.
ONLINE TUTORING
HCC provides free online tutoring in writing, math, science, and other subjects. How to access Ask
Online: Click on the Ask Online button in the upper right corner of the Blackboard course listings page.
This directs students to the HCC Ask Online Tutoring site: http://hccs.askonline.net/. Use your student
ID or HCC e-mail address to create an account. Instructions, including a 5-minute video, are provided to
make you familiar with the capabilities of this service.
SOCIAL NETWORKING
Business students are encouraged to become a member of the Phi Beta Lambda student organization and
are encouraged to become a fan of Facebook http://www.facebook.com/pages/Houston-TX/HoustonCommunity-College-District/254250642043 and Twitter http://twitter.com/tweethcc. These business and
social networking sites help foster student engagement and provide a camaraderie and sense of
community among students. Students will also stay informed about important information,
announcements and opportunities.
LIBRARY RESOURCES
As a student you have the same access to first-rate information resources at the HCC Libraries. A special
website is available at http://library.hccs.edu/
ACADEMIC DISHONESTY
You are expected to be familiar with the College's Policy on Academic Honesty, found in the catalog and
student handbook. Students are responsible for conducting themselves with honor and integrity in
fulfilling course requirements. Penalties and/or disciplinary proceedings may be initiated by College
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System officials against a student accused of scholastic dishonesty. “Scholastic dishonesty” includes, but
is not limited to, cheating on a test, plagiarism, and collusion.
Cheating on a test includes:
• Copying from another students’ test paper;
• Using materials not authorized by the person giving the test;
• Collaborating with another student during a test without authorization;
• Knowingly using, buying, selling, stealing, transporting, or soliciting in whole or part the contents of a
test that has not been administered;
• Bribing another person to obtain a test that is to be administered.
Plagiarism means the appropriation of another’s work and the unacknowledged incorporation of that
work in one’s own written work offered for credit.
Collusion means the unauthorized collaboration with another person in preparing written work offered for
credit. Possible punishments for academic dishonesty may include a grade of 0 or F in the particular
assignment, failure in the course, and/or recommendation for probation or dismissal from the College
System. (See the Student Handbook).
Academic dishonesty can result in a grade of F or 0 for the particular test or assignment involved,
dropped, and/or expelled from HCCS.
CLASSROOM BEHAVIOR
As instructor and as a student in this class, it is our shared responsibility to develop and maintain a
positive learning environment for everyone. Instructors take this responsibility very seriously and will
inform members of the class if their behavior makes it difficult for him/her to carry out this task. As a
fellow learner, students are asked to respect the learning needs of student classmates and assist student
instructors achieve this critical goal.
NOTE TO STUDENT: If you have any questions or concerns about the course and/or
course assignments, please come to me so that we can resolve any issues. If your concerns
are not resolved, you are encouraged to meet with Ms. Willie Caldwell, Department Chair,
at 713.718.7807 or Room N109, Scarcella Building.
EVALUATION/SURVEYS
EGLS3 - Evaluation for Greater Learning Student Survey System - At Houston Community College,
professors believe that thoughtful student feedback is necessary to improve teaching and learning. During
a designated time, you will be asked to answer a short online survey of research-based questions related to
instruction. The anonymous results of the survey will be made available to your professors and division
chairs for continual improvement for instruction. Look for EGLS3 as part of the Houston Community
College Student System online near the end of the term.
COURSE CALENDAR WITH READING ASSIGNMENTS
Reading assignments are associated with chapters covered on each exam. It is the student’s responsibility
to review the course syllabus ensuring correct chapters are read and studied prior to each exam.
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16 WEEK COURSE CALENDAR
HRPO 2301
WEEKLY SCHEDULE OF ASSIGNMENTS
TEXTBOOK CHAPTERS
WEEK
C
1
C
Holiday
No Class
3
4
Exam
Class Orientation / Introductions / Course Syllabus
Chapter 1
Meeting Present and Emerging Strategic Human Resource Challenges
Chapter 2
Managing Work Flows and Conducting Job Analysis
Chapter 3
Understanding Equal Opportunity and the Legal Environment
Chapter 4
Managing Diversity
Chapters 1 - 4
Chapter 5
Recruiting and Selecting Employees
Chapter 6
Managing Employee Separations, Downsizing, and Outplacement
5-6
Quiz
7-9
Exam
Chapter 5 - 6
Chapter 7
Appraising and Managing Performance
Chapter 8
Training the Workforce
Chapter 9
Developing Careers
Chapters 7 – 9 & Deadline for Project Submittal
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Chapter 10
10 - 12
Chapter 11
Chapter 12
Quiz
Rewarding Performance
Designing and Administering Benefits
Chapters 10 - 12
Chapter 13
Chapter 14
13 -15
Managing Compensation
Chapter 15
Chapter 16
Chapter 17
Developing Employee Communications
Respecting Employee Rights and Managing Discipline
Working with Organized Labor
Managing Workplace Safety and Health
International HRM Challenge
FINAL
Chapters 13 - 17
EXAM
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