Global Tech
1.
Market leader in military market (87%) (Market growth -4%)
Get opportunity in commercial market (6%) (Market growth 27%)
Series of cost-cutting measures including layoffs and budget cuts
Boarder members have problems each other
Problem
a. Communicate (Team Work)
[Almost all boarder members agree]
b. Cut-off
[Employees worry about they are going to lose job {Ralphy Jones, Line Supervisor}.
Employees get negative effects {Ann Price HR Manager}.
But the company need to reduce expenditures {Accountant staff Fred Wiliams}
c. Military or Commercial
These two department fight for same resources {Ginny Lee Military Development}
Military market offer bigger margins. Commercial markets reward only development {Cheryl
Stewart VP Finance}
Tactics
1. For a. Communicate (Team Work)
Develop Training Infrastructure
Entire Organization | 4 weeks | $30,000
Ask HR to identify and develop individuals from each department to promote and support teams
training.
Large Group Intervention
Entire Organization | 12 weeks | $125,000
Plan a conference-style event for the entire organization featuring broad communication tactics,
team-based experiential exercises and change readiness training.
Teams Training
Entire Organization | 3 weeks | $20,000
Educate the organization about teams, their benefits and team dynamics.
2. For b. Cut-off (HR, Line workers)
Reward Individual Efforts
Individuals | 1 week | $10,000
Reward and publicly recognize those individuals who have produced the desired changes.
CEO Gives Upbeat Speech
Entire Organization | 0.5 weeks | $500
Have Johnson tell employees not to worry and that if teams don’t work in the near future, the
company will explore another structure to achieve its goals.
Walk the Floor
Entire Organization | 3 weeks | $20,000
Speak with a cross-section of the front-line workforce to gain a better understanding of their day-today challenges and concerns.
3. For c. Military or commercial
Management Information System
Entire Organization | 3 weeks | $75,000
Introduce a new information system throughout the company that will enable Finance to better
track performance.
New Product Development Team
Several Departments | 2 weeks | $5,000
Ask James Clarke to establish a New Product Development Team for commercial products with
contribution from R&D, Marketing and Manufacturing. The team would include James Clarke, Sam
Seto, Ganesh Seth, Cathy Lalonde, Richard Wright and Jennifer Smith.
Set New Commercial Targets
Entire Organization | 1 week | $1,000
Set new stretch targets for next year’s commercial market products in terms of quality and cost.