Valerie R. Miller
363 Baynes Street ● Buffalo, New York 14213 ● (716) 715-7992 ● vrmiller@buffalo.edu
OBJECTIVE
Earning a Master of Science in Accounting so I can effectively blend technical skills with my
creativity, determination, and problem solving skills in order to contribute to the success of a
well-respected accounting firm.
EDUCATION
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK
Bachelor of Science in Accounting, expected May 2017
GPA 3.80/4.00
ERIE COMMUNITY COLLEGE
Associates of Liberal Arts with Honors, graduated May 2014
Social Science
GPA 3.92/4.00
EXPERIENCE
Bassett Furniture, Amherst, New York
Customer Service, 06/2006 – 11/2005
 Organized and analyzed customer data for use in sales and delivery.
 Responsible for closing and depositing the end of day cash account.
 Managed customer orders, processing, and data storage effectively which produced a
profitable and organized sales department.
 Effectively reconciled customer complaints leading to positive outcomes.
 Coordinated deliveries and resolved discrepancies quickly, producing a satisfying customer
experience.
 Organized on-site warehouse inventory leading to a more productive system of storage for
products and parts.
Sunoco A-Plus, Buffalo, New York
Shift Supervisor, 02/2003 – 06/2005
 Audited cash in the vault and cashiers drawers to ensure proper cash handling and safety
measures were being followed.
 Managed up to three employees on shift ensuring productivity, safety, and support for the
employees and the company in service to the public.
 Quantified merchandise inventory both in front of store and in stock room.
 Cooperated in the preparation of food and service to customers leading to safety and
enjoyment of those served.
Sunview Garden Center, Town of Tonawanda, New York
Cashier, 04/2001-01/2003
 Managed sales and customer service providing valuable public relations.
 Oversaw the care of perishable and non-perishable inventory.
 Ensured adequate merchandise was available to customers.
 Planned and constructed seasonal displays, leading to a positive visual impact on customers.
COMPUTER
SKILLS
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access
AFFILIATIONS
Member of Phi Theta Kappa Honors Society, Student Affiliate Member of the American Institute
of Certified Public Accountants