Guangsong Xing 17 Windham Way, Unit BBuffalo, NY, 14228 (917)517-0862 guangson@buffalo.edu Education State University at Buffalo, Buffalo, NY, September, 2012-2016 Bachelor of Business Management Finance Concentration Work Experience Market America Unfranchise Owner Develop online store and help customers save money from daily purchase Collaborate with teammates and share positive attitude to life with teammates Evaluate customers health level and aid customers enhance health Recruit and train new-joined Unfranchise Owners Arrange the overall market advertisement and retail products 08/2013-03/2015 Golden Wok Restaurant Delivery Prepared for food container Cleaned up the room Delivered food to customers 10/2014-05/2015 Alibaba Group Taobao Online Owner Organized the online store and scheduled open time for the store Maintained the supply chain and managed the goods Strengthened the goods quality and removed out of date goods Improved customers satisfaction (et. Goods return, replacement) Analyzed visitors flow rate and conduct store advertisement Media Equipment Room Customer Service Assistant Collected checked out electronic equipment and located in correct position Signed up for lending equipment and ensure machine in working order Communicated with customers and aid their needs Weill Cornell Graduate School of Medical Science Summer Internship Resolve customer complaints. Supervise kitchen and wait staff. Prepare daily audit including both cash credit. Confirm the deposit and responsible locking up at the end of the night. 11/2013-04/2014 09/2012-06/2013 07/2011-08/2011 Activities and Societies Outdoor Adventure Club Chinese Cultural Club Chess Club Chinese Student & Scholar Association Interests Management training, New technologies, Business, Communicating, Psychology, Making friends, Making money, Camping Skills & Endorsement Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Public Speaking, Social media, Marketing, Teamwork, Employee Training