What do these products have in common? Reem Abdellatif, Lili Chen, Catherine Harber Agenda ● ● ● ● ● ● History/ Background of Logitech Problems and symptoms Multiple Analysis ○ General Environment Analysis ○ Porters 5 Forces Analysis ○ VRIS Analysis ○ Value Chain Analysis First Mover and Acquisitions Recommendations Discussion Logitech ● Headquarters in Switzerland ● Started by 2 Stanford graduates ○ Daniel Borel ○ Giacomo Marini ● Computer mouse- gave them opportunity to GROW! ● Significant growth through acquisitions Computer Peripherals ■■ Product leadership ■■ Continued innovation ■■ Award-winning industrial design ■■ Strong price performance http://www.logitech.com/en-us “Our hard work is paying off; we’ve taken home more than 50 design award wins in the past 16 months alone,” said Bracken Darrell, Logitech president and CEO. “Logitech strives to be a leading company in technology, but one with design at its core. Our goal is to bring products to market that consumers love.” Problems ● Changing interactions with electronic devices ○ Standard features ● Evaporating peripherals market ○ All-in-one products emerging ● Recession hit hard ○ Actions to rebuild Stock price fluctuations Finance of Logitech Late 2007- stock price spikes to $40 due to record sales and profits of iPod peripherals for easier use (speakers, docks, and headphones) 2008/2009 recession hit Logitech hard! 2010, Sales dropped from 2.2B to 2B. [$200 Million dollar loss] Operating income dropped from $110M to $78M Net income dropped from $107M to $65M As a result, reduced its workforce globally by 15% Logitech’s aim for 5% of sales revenue invested in R&D, 12-14% in marketing, 13-19% sales growth First Mover Advantages Technology Leadership Production learning curve Patents and copyrights Strong occupancy of market shares High buyer Switching Cost Customer loyalty Market Share Risk of First-Mover Strategy Failure High failure rate Large amount of fixed asset Imitation Duplicate patented innovations Below average returns 2009 Market Share Distribution Products Market Share Notes & Suggestions Mice 40% Core of the business. Market is diminishing. Innovate new method of navigation. Webcams 49% Webcams are now being integrated into laptops but the need may arise for desktop computers. Should focus on these because they have the most market share. PC Speakers 34% Logitech can try to build new products using speakers. Innovation is a core competency for them. Remotes 39% Remote control can accommodate TV, Cable boxes, game consoles, smart lights, and other devices. They can take advantage of the new Smarthome trend. Smarthome Remote Gaming Market PC gamers willing to pay premium Mice - $40 to $150 Keyboards - $60 to $180 Headsets and speakers - $60 to $400 Controllers - $25 to $50 Other accessories Racing wheel Stick shift General Environment Analysis General Environment - Computer Peripherals Economic - Recent recessions limit disposable income. Low personal savings rates Threat Demographic - 83.1 million millennials. High technology usage gfdgfdgfjdjfjkOpportunity Political/Legal - Patents allow innovations to remain safe gfdgfdgfjdjfjkOpportunity Approximately 62% of Americans have less than $1,000 in their savings accounts and 21% don’t even have a savings account, according to a new survey of more than 5,000 adults conducted this month by Google Consumer Survey. General Environment - Computer Peripherals Economic - Recent recessions limit disposable income. Low personal savings rates Threat Demographic - 83.1 million millennials. High technology usage gfdgfdgfjdjfjkOpportunity Political/Legal - Patents allow innovations to remain safe gfdgfdgfjdjfjkOpportunity General Environment - Computer Peripherals Technological - Newer technologies for global communication gfdgfdgfjdjfjkOpportunity Sociocultural - Technology is becoming “impossible to live without” gfdgfdgfjdjfjkOpportunity Global - Global markets expanding. Need for communication. Increased internet usage in China gfdgfdgfjdjfjkOpportunity Porters 5 Force Analysis Bargaining power of Buyers Medium/ High large numbers of customer and no single customer can affect the price, they have low switching costs but have some brand loyalty Bargaining power of Suppliers Low- there are numerous Mechanical parts suppliers internationally. Threat of potential Entrant Low/Medium -patents and huge R&A and start up cost limit some new competition, economies of scale contribute to operational efficiencies. Differentiation applied in different products but because of fast industry growth and existing company can easily enter into the market. Porters 5 Force Analysis Rivalry between competitors Moderate - Highly differentiated products. The competitors have products and resources invested in a wide variety of other industries. Threat of Substitutes High- All in one devices Influence of complementors High - Firm highly depends on other innovative products invention of electronic devices and new technology Porter’s Five Forces Industry Level Analysis ` Threat of Potential Entrants Bargaining Power of Suppliers Medium Bargaining Power of Buyers Rivalry Between Competitors Identify Competitors and intensity of Rivalry amongst competitors. Briefly explain. Low/Medium Threat of Substitutes High Medium Influence of Complementors High Medium/High Value Chain Analysis Primary Activities Inbound Logistics Consolidated manufacturing location in China and highly reduce the cost Operation Established prime location for innovation in the technology and IT sectors to focus on producing new product line Outbound Logistics Expand it product offering and distributed products to over 100 different countries Differentiated delivery models for high customer satisfaction Marketing and Sales Marketing Agreement with large companies, cross promoting Support Activities Technological Development Strong capability in developing new technologies that allow firm to sell innovative products in acceptable price Human Resource Management Form by two Stanford graduate students and retained a strong culture of innovation Firm Infrastructure Provide exceptional innovative product at a reasonable price Company stays on top of and leading consumer trends VRIS Analysis: Innovation. Sustainable Competitive Advantage Valuable Yes, helps the company explore new opportunities to grow. Rare Yes, may not be a strong suit for competitors. Costly to imitate Yes, R&D costs are expensive, cannot be copied easily Non-substitutable Yes, opposite of differentiation is cost leadership→ change in strategy isn’t substitutable Innovation contd. Brand Building. Sustainable Competitive Advantage Valuable Yes, this is what drives their company and sales. Consumers trust that their quality products at reasonable price are the way to go. Rare Yes, Logitech’s brand makes it unique compared to competition. Costly to imitate Yes, Brand recognition takes time to grow. Competitors need time and money to build this. Non-substitutable Yes, brands don’t get popular overnight. Brand recognition takes significant time and resources to build. Brand Building Contd. → Logitech provided consumers cutting-edge innovation while maintaining its product quality. Logitech maintained its product leadership by combining continued innovation, award-winning industrial design, and excellent price performance with core technologies, such as wireless, media-rich communications, and digital entertainment. Acquisitions. ● QuickCam PC- Webcam and video conferencing ● Labtec, Inc.- audio peripheral maker ● Intrigue Technologies, Inc.- Logitech became a leader in advanced remote-control production ● Slim Devices- Manufacturer of music systems. ● Paradial AS.- Logitech was able to combine their peripheral products with the software, video effects, and security features from Paradial **Do you think these acquisitions could have given The Advantage of Acquisition Strategies Immediate access to new markets Enhance future portfolios Expand peripheral product lines Ex: QuickCam PC Less risk from product development and more predictable returns. Lower costs and risks of new product development Overcome entry barriers Increase diversification The risk of Acquisition Strategies Unsuccessful Acquisition Create Debt Over diversification Overlarge Company Difficult integration Emphasizing quantity over quality Hindering innovation Restructuring Recommendations Expand on global telecommunication Conferencing and video technology Develop all-in-one products Grow manufacturing partnerships Apollo Computers, HP Video Conferencing - Implementation - Global Telecommunication Expanding core competency into a different market Following the trends of consumers Taking peripherals to another level Compatible with most conferencing software and programs Business is now on a global scope- Save time and money! Implementation - Develop All-in-One Products Similar to Ikea creating all-in-one TV stand Moving out of core competency Quality might not beat competition Increased expenditure on R&D Implementation - Grow Manufacturing Partnerships Apollo Computers, HP Trade shows Logitech is a strong brand and can attract partners Orders are high in quantity Innovation may be hindered Logitech in the News “Logitech teases interest in virtual reality controllers” No mouse and keyboard in virtual space Optimize virtual reality experience $80 billion market by 2025 “Logitech partners with Intel to up the ante on its agnostic videoconferencing approach” Previously only produced hardware, not software Contains: Logitech's ConferenceCam camera/speaker combination Discussion Questions 1. Do you buy peripheral accessories? Why or why not? a. If money was no object, does that change your answer? 2. Which company do you think is the best, in your opinion? HP, Microsoft or Logitech? Why? 3. Should Logitech focus more on acquisitions to become a larger company or should the company focus more on innovation to become a small company with “big” products? Why? Discussion Questions 4. Are peripherals a slowly dying market? Does Logitech need to make a major shift in focus to remain relevant? 5. How often do you skype? Is video conference the savior for Logitech?