California State University Bakersfield
Department of Social Work
SW 648: Advanced Practice III
Spring, 2016 (CRN 32046)
The California Faculty Association is in the midst of a difficult contract dispute with
management. It is possible that the faculty union will call a strike or other work stoppage
this term. I will inform the class as soon as possible of any disruption to our class
meeting schedule, and I will provide information about how I will manage that disruption
to minimize any negative impact on your learning.
Instructor Information
Instructor: Bruce Hartsell
Office: DDH A105
Office Hours: Monday 11:00 – 12:00, Tuesday 3:30– 5:00, Thursday 7:30 – 10:00
Office Telephone: 661 654-2106
Email: bhartsell@csub.edu
Website: www,csub.edu/~bhartsell
Course Description
This is the third course in a three-course advanced generalist practice sequence. The focus of this course
is management, supervision, and organizational behavior within human service agencies and how those
agencies meet the needs of diverse members of their communities. Prerequisite: SW 647.
Course Objectives
By the end of the course, students will be able to do the following:
1.
2.
3.
4.
Use different theoretical perspectives to assess functions of an organization.
Use professional literature to make recommendations for organizational improvement.
Work effectively with others to support organizational change.
Respond effectively to cultural variables within an organization and the community it
serves.
5. Respond effectively to individual and group variables that influence relationships.
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Course Objectives and Related Practice Behaviors
CSWE Core
Competency
Related
Practice Behaviors
Course
Objectives
Evaluation
Instrument
Apply knowledge of human
behavior and the social
environment
Synthesizes and
differentially applies
theories of human behavior
and the social environment
to guide practice across
multiple systems
Use different
theoretical
perspectives to
assess functions of
an organization.
Organization
assessment report
Respond to contexts that
shape practice
Works collaboratively with
others to effect systemic
change that is sustainable
Work effectively
with others to
support
organizational
change.
Organization
assessment report
Provides leadership in
promoting sustainable
changes in service delivery
and practice to improve the
quality of social services
Use professional
literature to make
recommendations
for organizational
improvement.
Organization
assessment report
Engage, assess, intervene,
and evaluate with
individuals, families,
groups, organizations, and
communities
Demonstrates culturally
sensitive relationships
across multiple systems
Respond
effectively to
cultural variables
within an
organization and
the community it
serves.
Organization
assessment report
Engage, assess, intervene,
and evaluate with
individuals, families,
groups, organizations, and
communities
Attends to the interpersonal
and group dynamics and
contextual factors that can
strengthen or potentially
threaten practice
relationships
Respond
effectively to
individual and
group variables
that influence
relationships.
Organization
assessment report
Engage, assess, intervene,
and evaluate with
individuals, families,
Critically evaluates, selects,
and applies best practice
Use professional
literature to make
recommendations
Organization
assessment report
Respond to contexts that
shape practice
Organization
recommendation
report
Organization
recommendation
report
Organization
recommendation
report
Organization
recommendation
report
Organization
recommendation
report
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groups, organizations, and
communities
models and evidence-based
interventions
for organizational
improvement.
Organization
recommendation
report
Engage, assess, intervene,
and evaluate with
individuals, families,
groups, organizations, and
communities
Uses evaluation of the
process and/or outcomes to
develop best practice
interventions across
multiple system levels
Use professional
literature to make
recommendations
for organizational
improvement.
Organization
assessment report
Organization
recommendation
report
Course Requirements
The instructor reserves the right to make changes in the course requirements.
Assignments
Assignment 1: Reading quizzes. A quiz on assigned readings will be given at the beginning of
selected class periods. A time limit will be set. Students who are late will not have extended time to
complete the quiz. Each quiz is worth 10 points.
Assignment 2: Assessment and recommendation reports. Each week as specified below, turn in a
report assessing the specified functions at your organization. In the report, reflect knowledge of the
relevant literature. Give at least two specific citations (quotation and page number) that tie your
assessment report to the literature. Do not use the text, instructor notes, or assigned readings as
sources. Following the assessment report, write at least one recommendation for improvements in the
functions you assessed. In the report, reflect knowledge of the relevant literature by citing at least one
source other than the text. This may be the same source as used in the assessment section. Each
weekly assessment and recommendation report is worth 50 points and is due at the beginning of class.
Additional information about format and content will be given in class.
Assignment 3: Weekly reflection. At the end of each class period, write a reflection according to
the outline prescribed below:
A. Three things I learned in class today. (Use complete sentences, and make each item a selfcontained idea, not merely a mention of a topic.)
B. How I will use one of these ideas in practice.
C. What could have been better about the class today.
Each weekly reflection is worth 5 points. There are no opportunities for making up missed class periods,
i.e. you cannot write a reflection for a class you did not attend.
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Assignment 4: Final exam. In-class writing assignment. The final is worth 20 points. Additional
instruction will be given in class.
Course Outline and Schedule
The instructor reserves the right to make changes in the outline and schedule.
March 29
Course overview. Lecture on management and leadership theories and
practice.
March 31
School Holiday – Caesar Chavez Day
April 5
Before class, read chapters 1, 2, 3, and 4 in Brody, and read selections from
“Managing the Non-profit Organization” by Drucker (in “Private Resources” on
my web site).
In class, take a quiz, and discuss leading, planning, and implementing programs.
April 7
Before class, read chapters 5 and 6 in Brody.
In class, take a quiz, and discuss managing and supervising staff.
April 12
Before class, read chapters 7 and 8 in Brody.
In class, take a quiz, and discuss assessment, evaluation, and time management.
April 14
Possible Strike Day. If there is no strike, in class, we will have a lecture and discussion on
budgeting and finance.
April 19
Possible Strike Day. If there is no strike, in class, we will have a lecture and discussion on
labor law.
April 21
Before class, read chapters 9, 10, and 11 in Brody, and read selections from Haynes,
et al, and from Munson (in “Private Resources” on my web site).
In class, take a quiz, and discuss interpersonal skills in management.
April 26
Before class, read chapters 12, 13, 14, 15, and 16 in Brody, and read “Ten Basic
Responsibilities of Nonprofit Boards” by Ingram (in “Private Resources” on my web site).
In class, take a quiz, and discuss financial management and funding.
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April 28
Before class, read chapters 17, 18, and 19 in Brody. Read selections from
BoardSource (in “Private Resources” on my web site).
In class, take a quiz, and discuss values in management.
May 3
Turn in the first report – on management and leadership theories.
In class, discuss management and leadership theories.
May 5
In class, continue discussion of management and leadership theories,
May 10
Turn in the second report – on organizational governance.
In class, discuss organizational governance.
May 12
In class, continue discussion of organizational governance.
May 17
Turn in the third report – on organizational environment, structure, climate, and
culture.
In class, discuss organizational environment, structure, climate, and culture.
May 19
In class, continue discussion of organizational environment, structure, climate,
and culture.
May 24
Turn in the fourth report – on data management and program improvement.
In class, discuss data management and program improvement.
May 26
In class, continue discussion of data management and program improvement.
May 31
Turn in the fifth report – on personnel management.
In class, discuss personnel management.
June2
In class, continue discussion of personnel management, take final exam, and
participate in course wrap up.
Course Materials
Required Texts: Brody, R., & Nair, M. (2014). Effective managing and leading human service
organizations (4th ed.). Los Angeles: Sage. ISBN 978-1-4129-7645-9
Students are expected to find and use the professional literature necessary to fulfill assigned tasks. The
attached bibliography gives some examples.
Other Materials: See assignments. Additional readings are listed in the bibliography and posted on
my web site.
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Course Policies
Academic Integrity: The Department of Social Work strictly adheres to the University's policy on
Academic Integrity. Students should become familiar with this policy, and address any questions to their
advisor. Failure to comply with the policy may lead to suspension or expulsion from the University. The
policy, as addressed in the Office of Student Rights and Responsibilities website, is as follows:
“The principles of truth and honesty are recognized as fundamental to a community of teachers and
scholars. The University expects that both faculty and students will honor these principles and in so
doing will protect the integrity of all academic work and student grades. Students are expected to do all
work assigned to them without unauthorized assistance and are not to give unauthorized assistance.
Faculty members have the responsibility of exercising care in the planning and supervision of academic
work so that honest effort will be positively encouraged.
There are certain forms of conduct that violate this community’s principles. ACADEMIC DISHONESTY
(CHEATING) is a broad category of actions that use fraud and deception to improve a grade or obtain
course credit. Academic dishonesty (cheating) is not limited to examination situations alone, but arises
whenever students attempt to gain an unearned academic advantage. PLAGIARISM is a specific form of
academic dishonesty (cheating) that consists of the misuse of published or unpublished works of
another by claiming them as one’s own. It may consist of handing in someone else’s work; copying or
purchasing a composition; using ideas, paragraphs, sentences, or phrases written by another; or using
data and/or statistics compiled by another without giving appropriate citation. Another example of
academic dishonesty is the SUBMISSION OF THE SAME, or essentially the same, PAPER or other
assignment for credit in two different courses without receiving prior approval from the instructor of the
affected courses.”
If a faculty member suspects academic dishonesty or plagiarism, he/she will request a Student
Advisement and/or a Student Status Review to deal with the dishonesty. Students are expected to
complete their own work without assistance from others (except in the case of group projects). The use
of other people’s work should be accompanied by APA (6th ed.) style references giving the authors full
credit for their work. Plagiarism and/or cheating will not be tolerated and will result in severe penalties
including the issuance of a grade of F for the class or dismissal from the MSW program.
Please refer to the Academic Affairs sections of the Campus Catalog for additional details (page 78)
(http://www.csub.edu/catalog/2011-2013_regularlyUpdated/pages/011.pdf).
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Professional Conduct: The mission of the CSUB Department of Social Work is to prepare competent
and ethical social work practitioners who possess the knowledge, skills, and values required to prevent
social problems, intervene in problem areas, and improve the social conditions of the region through
culturally sensitive practice. Personal responsibility is a necessary part of the professional practice of
social work. Problems of unprofessional conduct will be addressed through the advisement and student
status review procedures outlined in your student handbook.
Course Attendance: Attendance, punctuality, and participation are required components of
personal responsibility and are required in class. Professional participation also requires familiarity with
the assigned readings.
Writing Standards: Professional writing standards will be firmly upheld. Please use Standard
Written English. Refer to the Publication Manual of the American Psychological Association,
which is the stylebook required for theses in this department. Note that the formatting rules in
the Publication Manual relate to articles submitted for publication, not to class assignments.
For additional information on usage and style, refer to A Dictionary of Modern American Usage.
Written work completed out of class is to be typed or printed on white bond paper using oneinch margins and 12-point type. Please do not turn in any assignments with plastic covers.
Late Assignments: Assignments are to be turned in when they are due. No credit will be given for
late assignments.
Grading: Letter grades will be assigned according to the following:
A = 90% - 100%
B = 80% - 89%
C = 70% - 79%
D = 60% - 69%
F = 00% - 59%
Communication with the Instructor: Please feel free to call, e-mail, and ask questions in class or
in private as much as is needed to help you stay on track to successfully complete your MSW program.
Use of Cellular Phones and Computers in Class: Sending or receiving text messages or phone
calls during class is prohibited. If you are officially “on call” for your employing agency, or if you have
personal circumstances that require you to be on call, please notify the instructor.
Electronic Recording in Class: Open discussion of sensitive issues is essential in any social work
course. Therefore, electronic recording is not allowed unless authorized by the university as an
accommodation for a student with a disability. Any recording shall be handled in accordance with
university policies regarding recording by students with disabilities. Any violation of this paragraph that
violates the privacy of anyone present in the class constitutes an ethical breach that is, in the opinion of
the instructor, grounds for dismissal from the MSW program.
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Student Complaint Procedures: See the Academic Information and Policies for information on
how to file a formal complaint. Information on how to contact the student ombudsman can be found
at: http://www.csub.edu/counselingcenter/ombudsman.shtml.
Emergency Preparedness Website: It is your responsibility to become familiar with the campus
emergency action plan. Please review the plan, which can be found at:
http://www.csub.edu/BAS/police/emerg_prep/epintro.shtml
Students with Disabilities: If you have special needs as addressed by the Americans with Disabilities
Act and need this publication in an alternative format, notify us at the address and telephone number
below. Reasonable efforts will be made to accommodate your special needs.
Address: Department of Social Work
California State University, Bakersfield, CA 93311
Phone: (661) 654-3434
See the CSUB Services for Students with Disabilities website
http://www.csub.edu/UnivServices/SSD/ for the campus access policies.
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