22974 version 2
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Participate, with technical support, in the investigation of wood
manufacturing production issues
Level
3
Credits
10
Purpose
People credited with this unit standard are able to, with technical support,
participate in: the identification of potential causes of a specified wood
manufacturing production issue; the collection and analysis of additional
information relevant to the specified wood manufacturing production issue;
and in collaborative decision-making techniques to identify corrective actions
that will resolve the specified wood manufacturing production issue.
Subfield
Wood Manufacturing - Generic Skills
Domain
Wood Manufacturing Foundation Skills
Status
Registered
Status date
18 December 2006
Date version published
18 September 2009
Planned review date
31 December 2011
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
Competenz
Accreditation and Moderation Action Plan (AMAP) reference
0173
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Definitions
Technical support refers to training providers, workplace trainers, supervisors or any
support person who is assigned to assist the candidate with this unit standard.
Production issues include the correction of production rate and product quality
problems or the improvement of process efficiencies.
Wood manufacturing operation refers to any operation or organisation involved in the
conversion of any wood materials to saleable products.
 New Zealand Qualifications Authority 2016
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Worksite policies and procedures refer to documented policies and to documented or
other directions provided to staff. These include, but are not limited to, ways of
managing health and safety, environmental considerations, quality, and production,
and must conform to legislation. Examples include standard operating procedures,
company health and safety plans, on-site briefings, and supervisor’s instructions.
Elements and performance criteria
Element 1
Participate, with technical support, in the identification of potential causes of a specified
wood manufacturing production issue.
Performance criteria
1.1
Relevant process information and potential causes of the issue are explored
and reported.
1.2
The need to collect additional information is established, and a plan is
developed for its collection with technical support.
Range
1.3
sampling plan, individual roles and responsibilities, timeframes,
data gathering methods and tools.
Potential causes and the information collection plan are agreed with technical
support.
Element 2
Participate, with technical support, in the collection and analysis of additional information
relevant to the specified wood manufacturing production issue.
Performance criteria
2.1
Additional information is collected in accordance with the requirements of the
plan.
Range
2.2
Techniques to analyse and interpret the information are identified and their
suitability for purpose agreed with technical support.
Range
2.3
requirements include – adherence to sampling plan, individual
roles and responsibilities, timeframes, data gathering methods and
tools.
techniques may include but are not limited to – graphic techniques
(bar charts, line graphs, pie charts, scatter diagrams), comparative
analysis, frequency analysis, fault tree diagrams, five whys, time
line analysis.
Confirmed techniques are used to identify potential causes of the issue and the
results are agreed with technical support.
 New Zealand Qualifications Authority 2016
22974 version 2
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Element 3
Participate, with technical support, in collaborative decision-making techniques to identify
corrective actions that will resolve the specified wood manufacturing production issue.
Performance criteria
3.1
Collaborative decision-making techniques are described and their potential use
explained.
Range
3.2
Two collaborative decision-making technique(s) are used, with technical
support, to determine the best possible corrective actions to resolve the
specified wood manufacturing production issue.
Range
3.3
techniques may include but are not limited to – interview,
consultation, musts and wants, voting and ranking, nominal group
technique, forced ranking, force field analysis, financial analysis;
A minimum of three techniques is required.
techniques may include but are not limited to – interview,
consultation, musts and wants, voting and ranking, nominal group
technique, forced ranking, force field analysis, financial analysis;
a minimum of two techniques is required.
The selected corrective actions are confirmed with technical support.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Competenz at info@competenz.org.nz if you wish to suggest changes
to the content of this unit standard.
 New Zealand Qualifications Authority 2016