20352 version 2 Page 1 of 6 Manage behaviour of children and young people in whānau/family and foster care Level 5 Credits 12 Purpose People credited with this unit standard are able to: describe management of challenging behaviour in whānau/family and foster care; describe potential reactions to and methods of dealing with challenging behaviour in whānau/family and foster care; and implement planned ways of dealing with challenging behaviour in whānau/family and foster care. Subfield Social Services Domain Whānau/Family and Foster Care Status Registered Status date 24 November 2003 Date version published 21 September 2007 Planned review date 31 December 2009 Entry information Open. Accreditation Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. Standard setting body (SSB) Community Support Services ITO Limited (Careerforce) Accreditation and Moderation Action Plan (AMAP) reference 0222 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 People awarded credit in this unit standard are able to outline the meaning of the articles of Te Tiriti o Waitangi and the relevance of Te Tiriti o Waitangi to social service work, and are able to apply this competence to the context of assessment for this unit standard (for further clarification, please refer to Unit 19408, Outline the meaning and relevance of Te Tiriti o Waitangi in social service work). New Zealand Qualifications Authority 2016 20352 version 2 Page 2 of 6 2 Glossary Approved agency means an agency that has been approved under section 396, Children, Young Persons, and Their Families Act 1989. Carer means a person who is a custodial carer providing care for a child or young person from their own whānau or family, and/or a person who is providing foster care for a child or young person placed with them by an agency approved under section 396, Children, Young Persons, and Their Families Act 1989. In the context of this unit standard, carers do not include adoptive parents or birth parents. Challenging behaviour is behaviour that is inappropriate in the child or young person's situation; inappropriate within the values and context of the carer's family or whānau; and inappropriate in the context of the whānau/family and foster care relationship, where it may be necessary for the carer to challenge or confront the child or young person, or take some form of action in the interests of the safety of the child or young person or others. Examples of challenging behaviour include: anti authority; criminal; behaviour resulting from physical and mental conditions; cultural or gender challenge; defensiveness; self endangerment; racial and sexual harassment; violence. Behaviour resulting from physical and mental conditions may include but are not limited to: absconding, hyperactivity, inability to engage, bed wetting, conduct disorders, depression, eating disorders, limited attention span, hygiene issues, lying, defiance, self harm, inappropriate sexual behaviours, sleep disorders, stealing, suicidal behaviour, truancy. Characteristics and needs of a child or young person may be physical, spiritual, or psychological. Characteristics and needs include: age and stage of development, beliefs, culture, disability, gender, health status, language, sexual orientation, values, and needs for physical comfort, safety, and privacy. Whānau/family and foster care includes kinship care, whānau care, foster care, and foster homes. 3 Legislation related to whānau/family and foster care may include but is not limited to: Care of Children Act 2004, Children, Young Persons, and Their Families Act 1989, Crimes Act 1961, Domestic Violence Act 1995, Family Proceedings Act 1980, Human Rights Act 1993, Privacy Act 1993. 4 People awarded credit in this unit standard demonstrate planned methods of dealing with challenging behaviour, as opposed to instinctual, unplanned carer reactions. Planned methods of dealing with challenging behaviour involve recognition by the carer of their own reactions, and acknowledge the nature of the child or young person's behaviour and the values of the carer's family or whānau, either consciously or as a result of action and reflection. People awarded credit in this unit standard model appropriate behaviour themselves, and demonstrate the ability to deal with challenging behaviour in ways that manage the behaviour and enhance the child or young person's ability to make positive behavioural change. New Zealand Qualifications Authority 2016 20352 version 2 Page 3 of 6 Elements and performance criteria Element 1 Describe management of challenging behaviour in whānau/family and foster care. Performance criteria 1.1 The range of possible challenging behaviour from children and young people is described in terms of the definition of challenging behaviour in the Glossary. Range 1.2 The necessity to deal with challenging behaviour as a carer is described for the three examples of challenging behaviour described for performance criterion 1.1. Range 1.3 legal status of the child, legal rights of the carer, professional responsibilities as a carer, safety considerations. Evidence is required of two for each of the three examples, one of which is the safety considerations for each example. Safety considerations – safety of carer and carer's whānau or family, safety of the child or young person, safety of others with whom the child or young person comes into contact. Slang labels that may be given to children and young people with challenging behaviour are described in terms of the behaviour a child or young person with that label may be displaying; how the label advantages or disadvantages the child or young person; and how the label advantages or disadvantages other people. Range 1.4 evidence is required of three examples of challenging behaviour. slang labels may include but are not limited to – dumb; lazy; mental; promiscuous; psycho; runner; slut; useless; violent. Evidence is required of two, Other people includes – carer, parent, other professionals. Labels that are based on specific conditions are described in terms of the behaviour a child or young person with that label may be displaying; how the label advantages or disadvantages the child or young person; and how the label advantages or disadvantages other people. Range labels based upon specific conditions may include but are not limited to – ADHD, autistic, bulimic, epileptic. Evidence is required of two. Other people includes – carer, parent, other professionals. New Zealand Qualifications Authority 2016 20352 version 2 Page 4 of 6 Element 2 Describe potential reactions to and methods of dealing with challenging behaviour in whānau/family and foster care. Performance criteria 2.1 Principles of behaviour modification for use in whānau/family and foster care are described. Range principles include but are not limited to – it is not necessary to know what has caused the behaviour in order to change it; behaviour is learned and therefore can be unlearned; behaviour can be changed by removing rewards for the behaviour; behaviour can be changed by planned ignoring; new behaviour can be encouraged by noticing and rewarding good behaviour. 2.2 Rules for behaviour modification are outlined in terms of the protocols and policies of one approved agency. 2.3 Positive and negative methods of dealing with challenging behaviour are described. Range 2.4 positive methods may include but are not limited to – assertiveness; boundary setting; calming responses; consistency; modelling acceptable behaviour; planned ignoring; rewarding positive behaviour; co-ordinated responses with others; others may include but are not limited to – counsellor, social worker, teacher; negative methods may include but are not limited to – collusion; food deprivation; hitting; locking up; postponing reinforcements; rewarding challenging behaviour; shouting; stress reactions. Evidence is required of three positive and three negative methods. Factors related to a child or young person that may impact on reactions to and methods of dealing with challenging behaviour are described. Range factors related to a child or young person may include but are not limited to – age and stage of development of the child or young person; child or young person's history; differences between the physical age and emotional maturity of the child or young person; the cultural, economic, educational, gender, language, and social realities of the child or young person. Evidence is required of two factors. New Zealand Qualifications Authority 2016 20352 version 2 Page 5 of 6 2.5 Factors related to a carer that may impact on reactions to and methods of dealing with challenging behaviour are described. Range factors related to a carer may include but are not limited to – age and stage of development of the carer; the cultural, economic, educational, gender, language, and social realities of the carer; self awareness of own flash points and triggers to anger; stressors in the whānau/family and foster care context. Evidence is required of two factors, one of which is self awareness of own flash points and triggers to anger. Element 3 Implement planned methods of dealing with challenging behaviour in whānau/family and foster care. Range evidence is required of demonstrated performance in the work place in relation to two specific examples of challenging behaviour. Performance criteria 3.1 The methods are in accordance with the characteristics and needs of the child or young person. 3.2 The challenging behaviour is dealt with through the implementation of positive methods. Range positive methods may include but are not limited to – assertiveness; boundary setting; calming responses; charts; consistency; contracts; modelling acceptable behaviour; planned ignoring; rewarding positive behaviour. Evidence is required of two. 3.3 The methods demonstrate self-management of the carer's own flash points and triggers to anger. 3.4 The methods are in accordance with laws related to whānau/family and foster care, carer responsibilities, and the protocols and policies of one approved agency. Range 3.5 carer responsibilities include – done within the child or young person's timeframe, cultural considerations, safety considerations; safety considerations – safety of self as a carer, safety of the child or young person, safety of significant others, safety of the carer's family or whānau, public safety. Reflection on the strategies identifies positive and negative outcomes. New Zealand Qualifications Authority 2016 20352 version 2 Page 6 of 6 Please note Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact Community Support Services ITO Limited (Careerforce) info@careerforce.org.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016