NZQA Expiring unit standard
20830 version 5
Page 1 of 4
Title
Maintain a safe and secure environment in a health or disability
setting
Level
2
Credits
5
Purpose
People credited with this unit standard are able to: maintain a
safe environment; describe how to maintain a secure
environment for the consumer; describe indicators and types of
abuse and neglect; and describe procedures for reporting
incidents, injury events, and hazards, in a health or disability
setting.
Classification
Health, Disability, and Aged Support > Health and Disability
Principles in Practice
Available grade
Achieved
Explanatory notes
Version 4 was republished to correct errors in the replacement information.
1
In the context of this unit standard, support should aim to maintain, improve, or
restore a consumer’s independence and/or interdependence; utilise the consumer’s
existing strengths; and – where possible – utilise the resources of the local
community.
2
Legislation and codes relevant to this unit standard include:
Health and Disability Commissioner (Code of Health and Disability Services
Consumers’ Rights) Regulations 1996;
Health and Disability Services (Safety) Act 2001;
Health and Safety in Employment Act 1992;
Human Rights Act 1993;
Privacy Act 1993.
3
New Zealand Standards relevant to this unit standard include:
NZS 8134.0:2008 Health and disability services Standards – Health and disability
services (general) Standard;
NZS 8134.1:2008 Health and disability services Standards – Health and disability
services (core) Standards;
NZS 8134.2:2008 Health and disability services Standards – Health and disability
services (restraint minimisation and safe practice) Standards;
NZS 8134.3:2008 Health and disability services Standards – Health and disability
services (infection prevention and control) Standards;
NZS 8158:2003 Home and Community Support Sector Standard; available at
http://www.standards.co.nz/.
This unit standard is
expiring
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20830 version 5
Page 2 of 4
4
People seeking credit for this unit standard may be assessed in the workplace or a
simulated environment.
5
This unit standard may be assessed in either a residential care facility or a private
home. In terms of a private home, support workers must recognise that provisions
for home safety and security require the consumer’s agreement and cooperation.
6
Definitions
Consumer refers to a person accessing services in a health or disability setting in
either a residential care facility or in a private home – the consumer’s own or a
friend’s, group’s, or family member’s.
Organisation’s policies and procedures are the policies and procedures of the
employing organisation of the candidate and include ethical codes, standards, and
other organisaitional requirements.
Outcomes and evidence requirements
Outcome 1
Maintain a safe environment in a health or disability setting.
Evidence requirements
1.1
The rights and responsibilities of the support worker are described in
accordance with the organisation’s policies and procedures, and the Health and
Safety in Employment Act 1992.
1.2
Potential health and safety hazards within the workplace are identified and
eliminated, isolated, and/or minimised in accordance with the organisation’s
policies and procedures.
1.3
Materials and equipment used for the support and/or care of a consumer are
used in accordance with manufacturer’s guidelines and the organisation’s
policies and procedures.
Outcome 2
This unit standard is
expiring
Describe how to maintain a secure environment for the consumer in a health or disability
setting.
Evidence requirements
2.1
The protocols for support workers to identify themselves to a consumer are
described in accordance with the organisation’s policies and procedures.
2.2
The importance of ensuring the home or facility is secure is described in terms
of the organisation’s policies and procedures.
Range
may include but is not limited to – locks on doors and windows,
security bars and chains, lights, drapes, security alarm, call bell,
personal alarm, visitor and staff identification, people lacking
identification, unwelcome visitors, intruders.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
2.3
The support worker’s role in response to emergencies is described in terms of
contextual factors and the consumer’s safety, and in accordance with the
organisation’s policies and procedures.
Range
2.4
20830 version 5
Page 3 of 4
contextual factors may include but are not limited to – fire,
earthquake, gas leak, flood, adverse weather conditions, chemical
spills, structural collapse, the consumer’s condition;
evidence is required for four contextual factors.
Evacuation procedures are explained in accordance with contextual factors and
the organisation’s policies and procedures.
Range
contextual factors may include but are not limited to – fire,
earthquake, gas leak, flood, adverse weather conditions, chemical
spills, structural collapse, the consumer’s condition;
evidence is required for four contextual factors.
Outcome 3
Describe indicators and types of abuse and neglect in a health or disability setting.
Evidence requirements
3.1
Indicators of actual or potential abuse and neglect are described.
3.2
Types of abuse and neglect and the organisation’s reporting requirements are
described in terms of providing a safe and secure environment.
Range
includes but is not limited to – physical, psychological, financial,
sexual, active neglect, passive neglect, self-harm.
This unit standard is
Describe procedures for reporting incidents, injury events, and hazards.
expiring
Evidence requirements
Outcome 4
4.1
Procedures for reporting incidents, injury events, and hazards are described in
accordance with the organisation’s policies and procedures.
Replacement information
This unit standard and unit standard 23453 has been
replaced by unit standard 28519.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20830 version 5
Page 4 of 4
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
21 October 2004
31 December 2016
Review
2
25 June 2007
31 December 2016
Revision
3
21 January 2011
31 December 2016
Review
4
19 March 2015
31 December 2018
Rollover
5
17 September 2015
31 December 2018
Consent and Moderation Requirements (CMR) reference
0222
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
Community Support Services ITO Limited
SSB Code 101814
 New Zealand Qualifications Authority 2016