NZQA registered unit standard
26874 version 1
Page 1 of 3
Title
Assist customers to obtain finance in sales situations
Level
4
Credits
Purpose
3
This unit standard is for people working in the sales area. They
could be working in a variety of different sales situations.
People credited with this unit standard are able to assist
customers to obtain finance in sales situations.
Classification
Retail, Distribution, and Sales > Sales
Available grade
Achieved
Explanatory notes
1
Performance of the outcomes of this unit standard must comply with the
requirements of the Fair Trading Act 1986, Consumer Guarantees Act 1993, Credit
Contracts and Consumer Finance Act 2003, Privacy Act 1993, Sale of Goods Act
1908, and Unsolicited Electronic Messages Act 2007.
2
Definitions
Sales or selling refers to creating, building and sustaining mutually beneficial and
profitable business through personal and organisational contact and relationships.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
3
This unit standard must be assessed against in the workplace.
4
Evidence is required for two sales proposals.
Outcomes and evidence requirements
Outcome 1
Assist customers to obtain finance in sales situations.
Evidence requirements
1.1
Finance options which the salesperson can arrange or offer to assist with
arranging are described in accordance with delegated authority and
organisational procedures.
Range
ServiceIQ
SSB Code 9068
finance options may include but are not limited to – hire purchase,
bank loan, leasing, personal loan.
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
26874 version 1
Page 2 of 3
1.2
The customers need for finance is determined by the salesperson in
accordance with organisational procedures.
1.3
Finance options are described to customers in simple, easy to understand
terms in accordance with organisational procedures.
finance options may include but are not limited to – hire purchase,
bank loan, leasing, personal loan.
Range
1.4
A credit search is completed prior to confirming finance, or the credit status of
the customer is established in accordance with organisational procedures, and
the customer informed of the decision.
1.5
The customer’s financial obligations are explained in accordance with the
lending institution’s criteria.
1.6
Selected finance packages are recommended to the customer that best suit the
needs of all parties in accordance with organisational procedures.
Planned review date
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 March 2011
N/A
Accreditation and Moderation Action Plan (AMAP) reference
0225
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
26874 version 1
Page 3 of 3
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016