23826 version 1
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Demonstrate knowledge of and develop entrepreneurial skills in the
road transport and logistics industry
Level
5
Credits
7
Purpose
This unit standard is for people who have management experience in a road
transport or logistics operation and have, or aspire to have, the responsibility
to develop a new sector or to deliver significant improvement to an existing
sector.
People credited with this unit standard are able to: explain the value of
entrepreneurial skills in delivering improvement to a road transport or
logistics operation; demonstrate understanding of a continuous improvement
process; and evaluate own management style against the recognised skills of
an entrepreneur and develop a Personal Development Plan.
Subfield
Commercial Road Transport
Domain
Road Transport Management
Status
Registered
Status date
25 June 2007
Date version published
25 June 2007
Planned review date
31 December 2012
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
NZ Motor Industry Training Organisation (Incorporated)
Accreditation and Moderation Action Plan (AMAP) reference
0092
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
 New Zealand Qualifications Authority 2016
23826 version 1
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Special notes
1
Definitions
an entrepreneur is a person who organises and manages a business with
considerable initiative, innovation and risk.
In this unit standard, the term
entrepreneur may be applied to either entrepreneurialism or intrapreneurialism when
demonstrating knowledge;
an intrapreneur is a person who displays the characteristics of an entrepreneur whilst
working inside an organisation;
organisational requirements include any legal requirements, standards, codes of
practice, organisational and/or site requirements, industry best practices, and
manufacturers’ instructions. These must be available to candidates, providers, and
assessors;
SMART KPI means a performance target that is: Specific, Measurable, Agreed,
Realistic, Timely;
360 Degree (360o) feedback is a process of performance evaluation that combines
feedback from the candidate themselves, their manager and their team, and
develops a set of goals for the candidate to work on.
2
A road transport or logistics operation may form part of an organisation’s activities or
it may constitute a complete organisation
3
Reference material
Useful material may be sourced on the Internet to develop or confirm understanding
of SMART KPIs; Balanced Scorecard management; developing purpose statements;
entrepreneurialism; and the Personal Development Plan.
Specific reference websites include;
 http://performanceevolution.wordpress.com/ (objectives category)
 http://www.balancedscorecard.org/basics/bsc1.html
 http://www.managementhelp.org/
 http://www.360-degreefeedback.com/.
Reference books include:
Paul Tiffany and Steven Peterson, Business Plans for Dummies, (Hoboken, NJ: John
Wiley Publishing, 2004) (see Chapter 3 – ‘Setting Off In The Right Direction’);
Ruth Sherman, Get Them To See It Your Way, Right Away: How to Persuade
Anyone of Anything (New York: McGraw Hill, 2004) (see Chapter 2 – ‘Setting Goals’);
Michael E. Gerber, The E-Myth Revisited: Why Most Small Businesses Don't Work
and What to Do About It (New York: Harper Collins, 2001).
 New Zealand Qualifications Authority 2016
23826 version 1
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Elements and performance criteria
Element 1
Explain the value of entrepreneurial skills in delivering improvement to a road transport or
logistics operation.
Performance criteria
1.1
The characteristics of an entrepreneur are described in terms of delivering
specific achievements that contribute to the objectives of a road transport or
logistics operation.
Range
1.2
The explanation includes how a person’s behaviour can be influenced by
working closely with an entrepreneur.
Range
1.3
vision, focus on operational and customer outcomes, operational
culture influenced by corporate values, use of an inclusive process
to define SMART goals, accountability of internal team and/or
business partners, communicating to inspire support and success,
compliance with road transport law.
working experience, motivation and loyalty, staff turnover, self
development, achieving goals.
The explanation includes the benefits of identifying and celebrating success
following an entrepreneurial initiative.
Range
includes but is not limited to – customer perception, internal and
external marketing, morale, team and personal recognition, image
of company to potential clients and employees.
Element 2
Demonstrate understanding of a continuous improvement process for a road transport or
logistics operation.
Performance criteria
2.1
Continuous improvement is defined in terms of a road transport or logistics
activity.
Range
2.2
one of – vehicle productivity, service provision, compliance with
road transport legislation, staff performance.
The key elements for establishing a continuous improvement process are
defined for a road transport or logistics operation in terms of a continuous
improvement plan.
Range
three of – defining outcomes, communications and engagement
of staff, SMART KPIs, accountability, reviews.
 New Zealand Qualifications Authority 2016
23826 version 1
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Element 3
Evaluate own management style against the recognised skills of a road transport or
logistics entrepreneur and develop a Personal Development Plan.
Performance criteria
3.1
Evaluation includes role of the vision of the outcome in achieving desired
results.
Range
3.2
Evaluation includes assessment of how values have been applied to a project or
situation to enhance the long term results.
Range
3.3
circumstances, desired outcome, results obtained, objective
measure of success, results delivered.
own values, brief description of project or situation, specific
outcome related to sharing of values.
Actions defined in Personal Development Plan to enhance entrepreneurial skills
are prioritised and include performance measures.
Range
four of – vision, inspiring enthusiasm, establishing operating
values, operational outcomes, customer outcomes, engaging key
people to define goals, assigning accountabilities.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZ Motor Industry Training Organisation (Incorporated) info@mito.org.nz if
you wish to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016