NZQA registered unit standard
22308 version 3
Page 1 of 5
Title
Manage tenanted apartments for a body corporate on an ongoing
basis
Level
4
Purpose
Credits
5
This unit standard is for property managers or body corporate
managers in the residential property management sector of the
real estate and housing industries.
People credited with this unit standard are able to:
–
conduct inspections of tenanted apartments and provide
owners with reports;
–
prepare and implement maintenance programmes for
outside and common areas;
–
prepare specifications for repairs, arrange and supervise
repairs, and provide post-maintenance reports to body
corporate;
–
demonstrate an understanding of health and safety
requirements, fire requirements, Warrants of Fitness;
–
demonstrate understanding of requirements for insurance
of tenanted apartments for a body corporate; and
–
demonstrate understanding of strategies and procedures
for resolving tenancy conflicts through negotiation.
Classification
Real Estate > Residential and Commercial Property
Management
Available grade
Achieved
Explanatory notes
1
References
Building Act 2004;
Consumer Guarantees Act 1993;
Fair Trading Act 1986;
Fencing of Swimming Pools Act 1987;
Fire Service Act 1975;
Health and Safety in Employment Act 1992;
Human Rights Act 1993;
Overseas Investment Act 2005;
Overseas Investment Regulations 2005;
Privacy Act 1993;
Real Estate Agents Act 2008;
Residential Tenancies Act 1986;
Unit Titles Act 2010;
and all subsequent amendments and replacements.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
22308 version 3
Page 2 of 5
2
Definitions
REINZ means the Real Estate Institute of New Zealand Inc.
Industry requirements mean all actions must comply with relevant professional body
standards, legislation, codes of professional conduct and client care, and approved
guides. Legislation is available from http://www.legislation.govt.nz and codes of
professional conduct and client care, and approved guides are available from
http://www.reaa.govt.nz.
Warrant of Fitness ensures that the specified systems stated in the compliance
schedule are performing, and will continue to perform, to the standards set out in the
relevant building consent, in accordance with the Building Act 2004 s 108.
Management contracts mean the specific management contracts drafted by a
property manager to manage a property on behalf of a landlord.
Local Authority bylaws mean a rule or regulation made by a Local Authority
authorised to do so under the Local Government Act 2002. Some other Acts also
empower Local Authorities to make bylaws on specific tops.
3
Assessment
This unit standard must be assessed on the basis of evidence of demonstrated
performance in the workplace or in simulated work situations designed to draw upon
similar performance to that required in the workplace.
Outcomes and evidence requirements
Outcome 1
Conduct inspections of tenanted apartments and provide owners with reports.
Range
inspections of two separate apartments for different owners are required.
Evidence requirements
1.1
Inspections are conducted and reports are completed in keeping with industry
requirements.
1.2
Inspections and reports are conducted to the schedule agreed in the property
management contract.
Outcome 2
Prepare and implement maintenance programmes for outside and common areas.
Evidence requirements
2.1
Maintenance programmes are planned, prepared and agreed with owners, and
implemented as planned.
2.2
Maintenance programmes are proposed for inclusion in the body corporate
budget.
2.3
Maintenance expenditure is proposed for approval at body corporate owners
meeting.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
22308 version 3
Page 3 of 5
Outcome 3
Prepare specifications for repairs, arrange and supervise repairs, and provide postmaintenance reports to body corporate.
Evidence requirements
3.1
Repair specifications are prepared and agreed with owners and meet
requirements arising from local authority bylaws, health and safety regulations,
and the Unit Titles Act 2010.
3.2
Repairs are arranged and supervised consistent with industry requirements.
3.3
Two reports on repairs needed are provided to body corporate detailing repair
specifications and any variation in work done.
Outcome 4
Demonstrate an understanding of health and safety requirements, fire requirements, and
Warrants of Fitness.
Evidence requirements
4.1
Requirements of the relevant Acts and any local bylaws are identified as they
apply to bodies corporate, owners, and contractors, in terms of health and
safety, and fire requirements, and Warrant of Fitness.
Range
4.2
Procedures are outlined for the body corporate to identify health and safety
hazards in different situations.
Range
4.3
relevant Acts include but are not limited to – Residential Tenancies
Act 1986, Fencing of Swimming Pools Act 1987, Unit Titles Act
2010, Health and Safety in Employment Act 1992.
evidence is required for two situations.
Strategies are explained that help ensure health and safety hazards are
reduced, minimised, or eliminated.
Range
includes but is not limited to – own responsibilities, owner's
responsibilities, contractor's responsibilities.
Outcome 5
Demonstrate understanding of requirements for insurance of tenanted apartments for a
body corporate.
Evidence requirements
5.1
Insurance requirements of the owners and the body corporate are explained in
terms of risk management.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
5.2
22308 version 3
Page 4 of 5
Key insurance terms are explained to owner and body corporate committee.
terms include but are not limited to – policy, premium, excess, no
claim discount, sum insured, actual replacement, indemnity value,
reasonable care.
Range
Outcome 6
Demonstrate understanding of strategies and procedures for resolving tenancy conflicts
through negotiation.
Range
evidence must be provided for two different conflicts.
Evidence requirements
6.1
Strategies for resolving conflict with a third party are explained in terms of
assertiveness.
assertiveness may include but is not limited to – listening,
negotiation, other assertive strategies.
Third parties include but are not limited to – tenants, owners,
contractors.
Range
6.2
Procedures, if resolution fails, are explained to show implications of nonresolution and methods available for proceeding.
may include but is not limited to – mediation, Tenancy Tribunal,
District Court, High Court.
Range
Planned review date
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 December 2006
31 December 2013
Review
2
12 February 2010
31 December 2013
Revision
3
19 July 2012
N/A
Consent and Moderation Requirements (CMR) reference
0003
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
22308 version 3
Page 5 of 5
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
ElectroTechnology Industry Training Organisation
SSB Code 100401
 New Zealand Qualifications Authority 2016