11949 version 2
28-Jun-16
1 of 3
MERCHANDISING AND MARKETING
Create displays using supplied
materials in a retail or distribution
environment
level:
2
credit:
2
planned review date:
November 2007
sub-field:
Retail, Distribution, and Sales
purpose:
People credited with this unit standard are able to set up
displays using supplied materials, and maintain displays in a
retail or distribution environment.
entry information:
Open.
accreditation option:
Evaluation of documentation by NZQA.
moderation option:
A centrally established national moderation system has been
set up by the ServiceIQ.
special notes:
1
Performance of the elements of this unit standard must
comply with the requirements of the following:
Consumer Guarantees Act 1993, Fair Trading Act
1986, Sale of Goods Act 1908, Health and Safety in
Employment Act 1992, other published statutes,
regulations, codes of practice, guidelines and standards
relevant to the particular work site, and their
subsequent amendments and replacements
2
Definitions
Agreed indicates a course of action that is agreed
between two or more people (including the candidate)
and which follows organisational procedures.
Organisational procedures refer to instructions to staff
on policy and procedures which are formally
documented, or generally accepted within the
workplace.
3
Evidence is required for two displays.
 New Zealand Qualifications Authority 2016
11949 version 2
28-Jun-16
2 of 3
MERCHANDISING AND MARKETING
Create displays using supplied
materials in a retail or distribution
environment
Elements and Performance Criteria
element 1
Set up displays using supplied materials in a retail or distribution environment.
performance criteria
1.1
Display is set up using supplied materials in a manner that complements
product and complies with supplied plan.
Range:
plan - one of photograph, diagram, description.
1.2
Position of display optimises product profile and complies with organisational
procedures.
1.3
Additional accessories used in display complement display design and
products.
1.4
Display is set up within agreed timeframe in accordance with organisational
procedures.
1.5
Display is safe for customers and staff.
Range:
safe, easily visible, no sharp surfaces, stable, not obstructing
traffic flow.
element 2
Maintain displays in a retail or distribution environment.
performance criteria
2.1
Presentation of display is maintained in accordance with organisational
procedures.
2.2
Display and displayed products are clean and free from dust.
2.3
Damaged materials and products used in display are identified and replaced in
accordance with organisational procedures.
 New Zealand Qualifications Authority 2016
11949 version 2
28-Jun-16
3 of 3
MERCHANDISING AND MARKETING
Create displays using supplied
materials in a retail or distribution
environment
2.4
Potential losses from display and displayed products are prevented in
accordance with organisational procedures.
Range:
losses may include but are not limited to - theft, damage,
movement, soiling, use by dates.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0225 which can be accessed at
http://www.nzqa.govt.nz/framework/search/index.do.
 New Zealand Qualifications Authority 2016