20043 28-Jun-16 1 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services level: 6 credit: 12 planned review date: June 2005 sub-field: Social Services purpose: People credited with this unit standard are able to: analyse the main barriers to employment facing mental health consumers/tangata whai ora; explain how to support mental health consumers/tangata whai ora to access employment support services; and evaluate the effectiveness of employment support services for mental health consumers/tangata whai ora. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA, industry and teaching professional in the same field from another provider. moderation option: A centrally established and directed national moderation system has been set up by Community Support Services ITO Limited (Careerforce). special notes: 1 People awarded credit in this unit standard are able to implement Te Tiriti o Waitangi in the social services according to the authority and resources available to them, and are able to demonstrate application of this competence to the context of assessment for this unit standard (for further clarification, please refer to Unit 7928, Implement Te Tiriti o Waitangi in the social services). New Zealand Qualifications Authority 2016 20043 28-Jun-16 2 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services 2 The following apply to the performance of all elements of this unit standard: a All activities must comply with service provider guidelines, protocols, staff manuals, strategic plans, kawa, or tikanga. b All activities must comply with relevant cultural, legislative, and regulatory requirements, which include but are not limited to: Code of Health and Disability Services Consumers’ Rights 1996; NZS 8134:2001, Health and Disability Sector Standards (including the National Mental Health Standard); Health and Disability Services (Safety) Act 2001; Health and Safety in Employment Act 1992; Human Rights Act 1993; Official Information Act 1982; Privacy Act 1993. In the context of this unit standard, the Recovery Competencies should also guide the candidate's activities (refer to special note 7h). 3 Social policy and legislative and regulatory requirements may include but are not limited to: Minister for Disability Issues. April 2001. The New Zealand disability strategy: Making a world of difference: Whakanui oranga. Wellington: Ministry of Health; Department of Labour. September 2001. Pathways to inclusion: Ngā ara whakauru ki te iwi whānui: Improving vocational services for people with disabilities. Wellington: Department of Labour; Department of Social Welfare. 1990. Vocational Opportunities Support Programme: Issues, policy, plan. Wellington: Department of Social Welfare; accident compensation legislation, including the Accident Compensation Act 1982 and the Injury Prevention, Rehabilitation, and Compensation Act 2001; New Zealand Qualifications Authority 2016 20043 28-Jun-16 3 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services Code of Health and Disability Services Consumers’ Rights 1996; Disabled Persons Community Welfare Act 1975; Disabled Persons Employment Promotion Act 1960; Education Act 1989; Employment Relations Act 2000; Health and Disability Services Act 1993; Health and Disability Services (Safety) Act 2001; Health and Safety in Employment Act 1992; Human Rights Act 1993, Industrial Relations Act 1973; Minimum Wages Act 1983; Privacy Act 1993; Public Health and Disability Act 2000; State Sector Act 1988 (and associated Equal Employment Opportunity EEO strategies); New Zealand Standard (NZS) 8134:2001 Health and Disability Sector Standards: Te Awarua o te Hauora, available from Standards NZ - Paerewa Aotearoa: Wellington. 4 All communications are treated confidentially. The scope and limits of confidentiality are defined through negotiation and informed consent, and criteria established by legislation, ethical practice, and service provider guidelines. In the context of this unit standard, sources of criteria established by legislation, ethical practice, and service provider guidelines include but are not limited to: Official Information Act 1982, Privacy Act 1993, service provider codes of conduct, codes of practice issued by the Privacy Commissioner, social service codes of ethics, and service provider guidelines, protocols, staff manuals, strategic plans, kawa, or tikanga. New Zealand Qualifications Authority 2016 20043 28-Jun-16 4 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services 5 People seeking award of credit for this unit standard must show that their actions are guided and supported by valid theory for practice in employment support. Evidence is required of theory that is derived from authoritative sources, which may include but are not limited to: the body of knowledge related to employment support work; social service work; cultural theory; or practice research. 6 The candidate is required to take all necessary steps to ensure the safety and self determination of the mental health consumer/tangata whai ora to whom they are offering employment support. These measures are in accordance with relevant cultural, legislative, and regulatory requirements. 7 Resources related to mental health issues in employment support may include but are not limited to: a Rusch, Frank R. (ed.) 1990. Supported employment: Models, methods, and issues. Sycamore, Il.: Sycamore Pub. b Community Liaison Committee of the Royal Australian and New Zealand College of Psychiatrists. 2000. Involving families: Guidance notes: Guidance for involving families and whānau of mental health consumers/tangata whai ora in care, assessment and treatment processes. Wellington: Ministry of Health on behalf of the Royal College of Australian and New Zealand Psychiatrists, the Health Funding Authority and the Ministry of Health. New Zealand Qualifications Authority 2016 20043 28-Jun-16 5 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services c d e f g h This publication is available from the Ministry of Health web site: http://www.moh.govt.nz/ Durie, Mason. 2001. Mauri ora: The dynamics of Maori health. Auckland: Oxford University Press. Fenton, Liz; Te Koutua, Te Wera. 2000. Four Maori korero about their experience of mental illness. Wellington: Mental Health Commission. (Mental Health Commission recovery series, 1). Malo, Vito. 2000. Pacific People in New Zealand talk about their experiences with mental illness: Wellington: Mental Health Commission. (Mental Health Commission recovery series, 3). Mental Health Commission. 2000. Four families of people with mental illness talk about their experiences. Wellington: Mental Health Commission. (Mental Health Commission recovery series, 2). Mental Health Commission. 2001. Recovery Competencies for New Zealand Mental Health Workers. Wellington: Mental Health Commission. Resources d - g are available from the Mental Health Commission’s website: http://www.mhc.govt.nz Ministry of Health. 1998. Whāia Te Whanaungatanga: Oranga Whānau: The wellbeing of whānau: The public health issues. Wellington: Ministry of Health. New Zealand Qualifications Authority 2016 20043 28-Jun-16 6 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services Elements and Performance Criteria element 1 Analyse the main barriers to employment facing mental health consumers/tangata whai ora. performance criteria 1.1 Barriers to employment of mental health consumers/tangata whai ora are analysed and explained. Range: 1.2 barriers to employment of mental health consumers/tangata whai ora include but are not limited to - discrimination, stereotyping, and stigma; institutionalisation; long term unemployment; medical model; socio-economic status; conflicting value bases between service providers working with mental health consumers/tangata whai ora; education and training of clinical staff and employment support service staff; work disincentives. Mental health service providers are analysed in terms of barriers they may present to employment of mental health consumers/tangata whai ora or their positive involvement in employment initiatives for mental health consumers/tangata whai ora. Range: evidence is required of three contrasting types of mental health service providers available to mental health consumers/tangata whai ora nationally or locally. New Zealand Qualifications Authority 2016 20043 28-Jun-16 7 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services 1.3 Clinical issues are analysed and explained in terms of their relevance to providing effective employment support services for mental health consumers/tangata whai ora. Range: 1.4 clinical issues may include but are not limited to - impact of medication, nature of mental health disorders, disclosure, dependency, learned helplessness. The impact of current disability and labour market policies and programmes are analysed and assessed in terms of their impact on the employment of mental health consumers/tangata whai ora. element 2 Explain how to support mental health consumers/tangata whai ora to access employment support services. Range: evidence may consist of explanation alone, or a combination of explanation and demonstration of support of one mental health consumer/tangata whai ora. performance criteria 2.1 The explanation outlines a process to assist a mental health consumer/tangata whai ora to develop an assessment of their presenting needs related to employment. 2.2 The explanation outlines a career planning process to be facilitated with a mental health consumer/tangata whai ora to support them in their exploration of employment opportunities. 2.3 The explanation outlines strategies for placement of a mental health consumer/tangata whai ora in an employment opportunity and ongoing employment support. New Zealand Qualifications Authority 2016 20043 28-Jun-16 8 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services 2.4 The explanation outlines a process that is consistent with the Recovery Competencies. Range: Recovery Competencies - refer to special note 7g. element 3 Evaluate the effectiveness of employment support services for mental health consumers/tangata whai ora. performance criteria 3.1 An employment support service provider is analysed and evaluated in terms of relevance and effectiveness of its services for mental health consumers/tangata whai ora. 3.2 Recommendations are formulated for service re-design that focus on service improvement and removal of any barriers for mental health consumers/tangata whai ora. 3.3 Recommendations outline strategies for incorporating feedback from mental health consumers/tangata whai ora in the evaluation. Comments on this unit standard Please contact the Community Support Services ITO Limited (Careerforce) info@careerforce.org.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. New Zealand Qualifications Authority 2016 20043 28-Jun-16 9 of 9 EMPLOYMENT SUPPORT Support mental health consumers/tangata whai ora to access employment support services Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0222 http://www.nzqa.govt.nz/framework/search/index.do. which can be accessed at New Zealand Qualifications Authority 2016