11973 version 2
15-Apr-20
1 of 3 level: credit: planned review date: sub-field: purpose:
DISTRIBUTION
Demonstrate knowledge of loss prevention techniques in a distribution facility
2
2
July 2006
Retail, Distribution, and Sales
People credited with this unit standard are able to demonstrate knowledge of losses and loss prevention techniques in a distribution facility. entry information: accreditation option: moderation option:
Open.
Evaluation of documentation by NZQA.
A centrally established national moderation system has been set up by the ServiceIQ. special notes: Definitions
Distribution facility refers to workplaces where the primary focus is on storage and distribution of stock.
Organisational procedures refer to instructions to staff on policy and procedures which are formally documented, or generally accepted within the workplace.
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New Zealand Qualifications Authority 2020

11973 version 2
15-Apr-20
2 of 3
DISTRIBUTION
Demonstrate knowledge of loss prevention techniques in a distribution facility
Elements and Performance Criteria element 1
Demonstrate knowledge of losses in a distribution facility. performance criteria
1.1 Losses are described in terms of causes.
Range: causes may include but are not limited to - theft, handling damage, clerical errors, administration errors, wastage, poor storage techniques.
1.2 Methods used to identify losses are described in terms of organisational procedures.
Range: methods may include but are not limited to - stocktake, audit, stock monitoring, security surveillance, observation.
1.3 Behaviours which lead to losses are identified.
Range: behaviours may include but are not limited to - loitering, loitering in groups, furtive movements, carrying suspicious containers. element 2
Demonstrate knowledge of loss prevention techniques in a distribution facility. performance criteria
2.1 Loss prevention techniques used in the workplace are described in terms of organisational procedures.
Range: loss prevention techniques may include but are not limited to - observation and supervision of personnel, use of restricted areas, stock control procedures, rotation, storage, movement, picking, packing, reporting of suspicious behaviour.
2.2 Procedures for dealing with suspected losses are described in terms of organisational procedures.

New Zealand Qualifications Authority 2020

11973 version 2
15-Apr-20
3 of 3
DISTRIBUTION
Demonstrate knowledge of loss prevention techniques in a distribution facility
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
This unit standard is covered by AMAP 0225 which can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
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New Zealand Qualifications Authority 2020