NZQA registered unit standard 27050 version 1 Page 1 of 3 Title Communicate and consult in the risk management process in an aviation environment Level 5 Credits 15 Purpose People credited with this unit standard are, in an aviation environment, able to: explain the role of communication and consultation in the risk management process; and integrate the use of communication and consultation methods and tools into risk management practice. Classification Aviation > Aviation - Core Available grade Achieved Explanatory notes 1 Resources may include but are not limited to –Standards Australia/Standards New Zealand. 2009. AS/NZS ISO 31000:2009 Risk Management – principles and guidelines. Sydney and Wellington: Standards Australia and Standards New Zealand. 2 All references to the CAA refer specifically to the Civil Aviation Authority of New Zealand. 3 Industry standards are those set in place by the CAA. 4 Industry texts may include but are not limited to – ICAO Safety Management Manual, CAA Rules, CAA Advisory Circulars, operator exposition, AS/NZS ISO 31000:2009. 5 Definitions Risk management process refers to the process outlined in AS/NZS ISO 31000:2009 Risk Management – principles and guidelines. Consultation refers to the two way process of information communication on an issue prior to making a decision or determining a direction on that issue. Stakeholders refer to persons or organisations that can affect, be affected by, or perceive themselves to be affected by a decision, activity or change. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016 NZQA registered unit standard 27050 version 1 Page 2 of 3 Outcomes and evidence requirements Outcome 1 Explain the role of communication and consultation in the risk management process in an aviation environment. Evidence requirements 1.1 Stakeholders relevant to the risk management process are identified. 1.2 The benefit of stakeholder input throughout the risk management process is described in accordance with industry texts. 1.3 The concept of communication is described, and examples of its benefit to the risk management process are provided, in accordance with industry texts. Range 1.4 may include but is not limited to – purpose of communication, function of communication. The concept of consultation is described, and examples of its benefit to the risk management process are provided, in accordance with industry texts. Range may include but is not limited to – purpose of consultation, function of consultation. Outcome 2 Integrate the use of communication and consultation methods and tools into risk management practice in an aviation environment. Evidence requirements 2.1 Communication and consultation methods and tools are described in terms of their purpose and function in accordance with industry standards and texts. Range 2.2 evidence of at least six methods or tools and a comparison between each of them. Communication and consultation methods and tools are utilised throughout risk management practice in accordance with industry standards and texts. Range evidence of at least three methods or tools to communicate and consult. 2.3 Truthful, relevant, and accurate exchanges are facilitated in accordance with industry standards. 2.4 Communication and consultation confidentiality is maintained in accordance with industry standards and texts. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016 NZQA registered unit standard 2.5 27050 version 1 Page 3 of 3 How communication and consultation methods and tools are integrated throughout the risk management process is described in accordance with industry standards and texts. Planned review date 31 December 2016 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 15 April 2011 N/A Consent and Moderation Requirements (CMR) reference 0170 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest changes to the content of this unit standard. ServiceIQ SSB Code 9068 New Zealand Qualifications Authority 2016