College of Extended Learning Recruitment, Selection and Placement INSTRUCTOR: PHONE: LOCATION: EMAIL: Kalyan S Chakravarty 818.677.2435 JH1236 Kalyan.chakravarty@csun.edu TERM: COURSE: TICKET: UNITS: Summer 2008 XHRM 901 10052 3.0 CEUs CLASS MEETINGS: Thursdays from 7 to 9:50 pm. June 5 – August 14, 2008 Course Description: A vital aspect of human resources is designing a program of staff planning and development while maintaining an optimum workforce size with the most qualified people. In this course, the participants will gain critical insights into interviewing, background checking, and hiring; the role and requirements for EEOC and Affirmative Action Programs; and understanding the pros and cons of recruiting from within or outside. Contemporary innovative approaches to recruitment and selection adopted by reputed companies shall be presented for analyses and discussions. Themes: Creating and using job descriptions and job specifications Auditing application forms Developing recruitment sources Testing and selecting candidates Coaching line supervisors on interviewing skills and techniques Linking succession planning initiatives with recruitment strategies Establishing orientation programs for newly hired staff Topics: Job analysis in human resource selection Legal issues in selection Predictors of job performance: tests and selection methods The selection interview: key interviewing principles Measures of job performance Role and importance of succession planning Socialization programs Syllabus: Recruitment, Selection and Placement Page 2 The learning objectives are: A. B. C. D. E. F. G. Explain the importance of job descriptions and job specifications Develop a selection program: budget, CJRs and relevant job performance measures Understand the legal ramifications: EEOC, OFCCP, AAP and ADA accommodations Acquire interviewing and assessment skills Establish linkages with succession planning initiatives Identify critical elements of a new employee orientation plan Recognize the benefits of collaborating with line managers in the recruitment process Textbooks: 1. Human Resource Selection, 6th Edition Robert D.Gatewood, Hubert S. Feild, Murray Barrick ISBN -10: 032420728-X ISBN -13: 9780324207286 Thomson South-Western © 2008 (Required) 2. Hiring Great People Kevin C.Klinvex, Matthew S. O'Connell, Christopher P. Klinvex ISBN: 0070718725 McGraw-Hill © 1999 (Required) Course Work: Group Project Middle Term Tests (2) Application Exercises (2) Punctuality, Attendance, Participation 20 pts 50 pts 20 pts 10 pts Total: 100 pts Group Project: (20%) Students will form groups of five or less, and each group will be assigned a project (a different one for each group) to work in a chosen area of recruitment and selection. They will collect all relevant data, from the internet or otherwise, on the general environment, industry environment, competitive recruitment practices of the firm/s, etc, analyze them critically while applying the knowledge and skills gained in the class and make strategic recommendations for better results. Each group will then make a formal presentation of the analysis in the class, with each member of the group getting an opportunity to deal with a section of the presentation. The total time for each presentation shall not exceed twenty minutes. Further details shall be provided later. The completed report must be turned in on the day the group makes its presentation. Middle Term Test: (25% x 2) There will be two middle term tests of 25% weightage to each. They will consist of short essays, and/or a combination of multiple-choice questions, true/false statements, on topics related to course curriculum. Syllabus: Recruitment, Selection and Placement Page 3 Case Analysis/Application Exercise: (10%x 2) Throughout the course, there will be two case analyses / application exercises of 10% weightage to each. They are intended to provide an opportunity to actively experience the reality and complexity of the issues facing practicing managers and human resource executives today. Among other benefits, they would help the students sharpen their analytical and problem-solving skills. Each student will be required to submit a written report on each case, on those days scheduled in the timetable, presenting a coherent and defensible analysis of the situation based on human resource management concepts and theories learnt. The report should be an individual effort and anyone attempting to share analyses and ideas will be penalized. Grading: Letter grades will be given for final course grade. Any grade less than a C will not count toward completion of the certificate program. 90-100 80-89 70-79 60-69 Below 60 A- to A B- to B+ C- to C+ D- to D+ F Punctuality, Attendance, Participation: You are expected to attend each class meeting. In the unlikely event that you must miss a meeting, you are accountable for the course materials and class activities missed. Please notify the instructor in advance to make arrangements to make up this work. Missing class-meetings could result in an adverse effect on your grade. You must attend at least 80% of the class meetings in order to receive credit for the course. Please come to each class prepared to discuss the readings and assignments and to play an active role in contributing to class discussions. A superior participation score is given to one who demonstrates the ability to comment upon the content and the process of our discussions. Some questions to help illustrate the preferred mode are: Does the group become more energized after this person contributes? Is this person more focused? Does this person listen to others and build upon their ideas? Note: The reading and homework schedule is subject to change at the discretion of the instructor. Should any changes be necessary, every effort will be made to communicate them quickly to current students. Syllabus: Recruitment, Selection and Placement Page 4 It is the student’s responsibility to ensure he or she has the current schedule. Confidentiality of class discussions must be respected by all the students. You will be expected to read all assignments before class and be prepared to participate during the lecture portion each week. The recommended textbooks contain information critical to the class. Assigned readings will be supplemented with supporting lectures. Timetable SESSIONS 6/5 6/12 TOPICS, TASKS, READINGS Course Introduction, Clarifying Mutual Expectations; An Overview of Human Resource Selection Readings: Chapters 1&2 (Gatewood) Chapter 2 (Klinvex) Legal Issues in Selection Federal Regulations, Employment Discrimination, Uniform Guidelines on Employee Selection Procedures 6/19 Readings: Chapters 1&2 (Gatewood) Chapter 2 (Klinvex) Human Resource Measurements in Selection: Reliability and Validity of Selection Measures 6/26 Readings: Chapters 3,4 5 & 6 (Gatewood) Job Analysis in HR Selection: Creating and Using Job Descriptions and Job Specifications Readings: Chapters 7 & 8 (Gatewood) Chapter 1 (Klinvex) 7/10 CASE ANALYSIS/APPLICATION EXERCISE 1 Auditing Application Forms Developing a Selection Program: Tests and Selection Methods Structured Guidelines for Group Project Readings: Chapters 9, 10, 12, 13, 14 & 15 (Gatewood) Chapters 4, 5 & 9 (Klinvex) MIDDLE TERM TEST 1 Syllabus: Recruitment, Selection and Placement Page 5 Timetable SESSIONS 7/17 TOPICS, TASKS, READINGS Common Problems in Selection The Selection Interview: Key Interviewing Principles Coaching Line Supervisors in Interviewing Skills and Techniques Group Project – Update Readings: Chapter 11 (Gatewood) Chapters 1, 6 & 7 (Klinvex) 7/24 Measures of Job Performance: Individualization and Controllability Readings: Chapter 16 (Gatewood) Chapters 8, 10 & 11 (Klinvex) CASE ANALYSIS/APPLICATION EXERCISE 2 Measures of Job Performance: Relevance and Measurability 7/31 Readings: Chapter 16 (Gatewood) Chapters 8, 10 & 11 (Klinvex) Preparatory Work for Group Project Presentations 8/7 Socialization Programs: Prospects and Constraints Identifying Critical Elements of a New Employee Orientation Plan Succession Planning Initiatives: Linkages with Recruitment Strategies Readings: Chapter 12 (Klinvex) MIDDLE TERM TEST 2 8/14 GROUP PROJECT: PRESENTATIONS AND DISCUSSIONS Syllabus: Recruitment, Selection and Placement