The Tseng College of Extended Learning Employee Benefits and Services INSTRUCTOR: PHONE: LOCATION: EMAIL: Kalyan S Chakravarty 818.677.2435 Juniper Hall 1131 kalyan.chakravarty@csun.edu TERM: COURSE: TICKET: UNITS: Spring 2011 XHRM 908 16791 3.0 CEUs CLASS MEETINGS: Tuesdays 7 -10p January 18 – March 22, 2011 Course Description You will explore the use of benefits and services as a means of attracting and retaining employees, which should match your company's vision. You will review the history and philosophy of benefits and services to learn why this area has become so competitive. You will learn to create and administer a benefits and services program, develop and deliver it to attract, nurture and retain talent in an organization. Recent innovative approaches to benefits and services adopted by reputed companies shall be presented for analyses and discussions. Themes History and philosophy of benefits and services Retirement, Health and Life Insurance Paid Time-off from work, Accommodation and Enhancement Benefits Creation and administration of benefits and services programs Linking benefits and services to other areas of HRM Learning objectives A. Understand the history of benefits and benefit challenges employers face B. Describe various welfare benefits and pension plans C. Describe different benefit pricing strategies D. Analyze benefit packages E. Acquire skills to develop benefits and services F. Describe ways to use benefits and services to attract and retain employees G. Describe benefits and services relative to total compensation Textbook Joseph J. Martocchio, Employee Benefits: A Primer for Human Resource Professionals, Fourth Edition (2011), ISBN: 0073530522 1 Syllabus: Employee Benefits and Services: XHRM908 Spring 2011 Participants should preferably have access to people in their respective organizations, who are willing to share data related to employee benefits and services exclusively for academic purposes. The following assignments will be evaluated: Individual Assignments: Application Exercises (2) Quizzes (2) Team Assignment: Group Project Application Exercises: (comprises 20% of grade) Throughout the course, there will be two case analyses/application exercises of 10% weightage to each. They are intended to provide an opportunity to actively experience the reality and complexity of the benefit issues facing practicing managers and human resource executives today. Among other benefits, they would help the participants sharpen their analytical and problem-solving skills. Each participant will be required to submit a written report on each case, on those days scheduled in the timetable, presenting a coherent and defensible analysis of the situation based on employee benefits/services concepts and practices learnt. The report should be an individual effort without any attempt to share analyses and ideas with others. Quizzes (comprises 50% of grade) While there will be three non-cumulative quizzes of 25% weightage to each, the two highest scores shall be taken for the purposes of computation of final grade. Each quiz will consist of a combination of multiple-choice questions, true/false statements and/or short essays, on topics related to course curriculum. Group Project (comprises 20% of grade) Participants will form groups of five or less, and each group will conduct an in-depth analysis of one Firm (a different one for each group). They will collect all relevant data, as much as feasible, on employee benefits and services, welfare benefits, retirement, health, life insurance, and pension plans, benefits pricing strategies, etc., pertaining to the firm and analyze them critically while applying the knowledge and skills gained in the class. The aspects to be covered should include: (1) History, philosophy and key purposes of the firm in matters of benefits and services offered; (2) Types of employee benefits, both legally required and the discretionary ones, and their implications; (3) Different insurance plans and their critical appreciations; (4) Critically examining different payments for time not worked; (5) Strategic recommendations of the group based on their analyses. 2 Syllabus: Employee Benefits and Services: XHRM908 Spring 2011 The outcome of the paper should be a better understanding of the practices of the firm and the ability to understand broad issues relevant to management of benefits and services in general. Each group will then make a formal presentation of the analysis in the class, with each member of the group getting an opportunity to deal with a section of the presentation. The total time allotted for each group will be thirty minutes. Further details shall be provided later in the course. The completed report must be turned in on the day the group makes its presentation. Punctuality, Attendance and Class Participation (comprises 10% of grade) Please come to each class prepared to discuss the readings and assignments and to play an active role in contributing to class discussions. Those making insightful comments that increase the level of energy and interest in the topics discussed would definitely make a discernible impact than others. A superior participation score is given to one who demonstrates the ability to comment upon the content and the process of our discussions. Some questions to help illustrate the preferred mode are: Does the group become more energized after this person contributes? Is this person more focused? Does this person listen to others and build upon their ideas? You are expected to attend each class meeting. In the unlikely event that you must miss a meeting, you are accountable for the course material and class activities missed. Missing classmeetings could result in an adverse effect on your grade. You must attend at least 80% of the class meetings in order to receive credit for the course Grading Summary Your final grade will be based upon the following: 20% Application Exercises (2) 50% Quizzes (2) 20% Group Project 10% Punctuality, Attendance and Class Participation Grading Scale The final letter grade assigned to each participant will be determined by the participants’ performance on the course components mentioned above. Note The reading and homework schedule is subject to change at the discretion of the instructor. Should any changes be necessary, every effort will be made to communicate them quickly to current participants. It is the participant’s responsibility to ensure he or she has the current schedule. All participants must respect confidentiality of class discussions. They will be expected to read all assignments before class and be prepared to participate during the lecture portion each session. The text contains information critical to the class. Assigned readings will be supplemented with supporting lectures. 3 Syllabus: Employee Benefits and Services: XHRM908 Spring 2011 XHRM908 SPRING2011 - TIMETABLE SESSIONS TOPICS, TASKS, READINGS Housekeeping, Course Introduction, Clarifying Mutual Expectations; 1/18 Introducing Employee Benefits The Psychology of Employee Benefits Establish Presentation Teams Structured Guidelines for Group Project Readings: Chapters 1 & 2 The Economics of Employee Benefits 1/25 Skill Practice Session I: The Medical Leave Problem Readings: Chapter 3 Regulating Employee Benefits Skill Practice Session II: Controlling Employee Healthcare Benefit Costs 2/1 Group Project – Update Readings: Chapter 4 RETIREMENT, HEALTH and LIFE INSURANCE Employer-Sponsored Retirement Plans 2/8 Readings: Chapter 5 Quiz 1 RETIREMENT, HEALTH and LIFE INSURANCE: Employer-Sponsored Health Insurance Programs Employer-Sponsored Disability Insurance and Life Insurance 2/15 Skill Practice Session III: The Lost Vacation Days Group Project – Update Readings: Chapters 6 & 7 4 Syllabus: Employee Benefits and Services: XHRM908 Spring 2011 XHRM908 SPRING2011 - TIMETABLE SESSIONS TOPICS, TASKS, READINGS RETIREMENT, HEALTH and LIFE INSURANCE Government- Mandated Social Security and Workers’ Compensation Programs 2/22 Readings: Chapter 8 Application Exercise 1: Retiree Health and Pension Benefits SERVICES Paid Time-Off and Flexible Work Schedules 3/1 Readings: Chapter 9 Group Project – Update Quiz 2 SERVICES Accommodation and Enhancement Benefits 3/8 Readings: Chapter 10 Application Exercise 2: The Educational Leave Problem EXTENDING EMPLOYEE BENEFITS: DESIGN AND GLOBAL ISSUES Managing the Employee Benefits System Global Employee Benefits at a Glance 3/15 Readings: Chapters 11 & 12 Final Preparatory Work for Group Project Presentation Quiz 3 3/22 GROUP PROJECT: PRESENTATIONS AND DISCUSSIONS 5 Syllabus: Employee Benefits and Services: XHRM908 Spring 2011