22927 version 1
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Locate and rectify vehicle body rattles, vibration, and squeaks
Level
3
Credits
3
Purpose
This unit standard is for people in the automotive repair industry.
People credited with this unit standard are able to locate the fault area in the
vehicle body and determine the cause of the rattle, vibration or squeak; and
the rectify vehicle body rattle, vibration, or squeak.
Subfield
Motor Industry
Domain
Vehicle Bodywork
Status
Registered
Status date
19 May 2006
Date version published
19 May 2006
Planned review date
31 December 2011
Entry information
Prerequisite: appropriate driver's licence for the vehicle
being driven.
Replacement information
This unit standard and unit standard 22803 replaced unit
standard 5469.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
NZ Motor Industry Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference
0014
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Enactments and publication applicable to this unit standard include but is not limited
to – Health and Safety in Employment Act 1992; Land Transport Rule, Vehicle Repair
1998, Rule 34001; New Zealand Road Code; Land Transport New Zealand.
 New Zealand Qualifications Authority 2016
22927 version 1
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2
Reference sources
Land Transport Rules are produced for the Minister of Transport by Land Transport
New Zealand. These rules are available online at
http://www.landtransport.govt.nz/rules/index.html.
The New Zealand Road Code is published by Land Transport New Zealand and
available at book stores. The road rules section is available online at
http://www.landtransport.govt.nz/roadcode/.
3
Definitions
Suitable tools and workshop equipment means industry approved tools and
equipment that are recognised within the industry as being the most suited to
complete the task in a professional and competent manner with due regard to safe
working practices.
Company requirements refer to instructions to staff on policy and procedures, which
are documented in memo or manual format and are available in the workplace.
These requirements include but are not limited to – company specifications and
procedures, work instructions, manufacturer’s specifications, product quality
specifications, and legislative requirements.
4
For this unit standard, it is essential that the assessment evidence is obtained from
commercial jobs in the workplace under normal workplace conditions.
Elements and performance criteria
Element 1
Locate the fault area in the vehicle body and determine the cause of the rattle, vibration or
squeak.
Performance criteria
1.1
Bodywork or component fault symptoms are interpreted from the customer's
explanation(s).
Range
type of symptom (rattle, vibration, squeak); when the symptom
occurs; area where the symptom occurs; associated factors
(noise, weather conditions, road conditions).
1.2
The symptom described by the customer is reproduced in accordance with
company requirements.
1.3
Vehicle bodywork or vehicle component(s) causing the fault are identified in
accordance with company requirements.
1.4
Fault area is located and reported to the supervisor in accordance with
company requirements.
Range
visual inspection, testing.
 New Zealand Qualifications Authority 2016
22927 version 1
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Element 2
Rectify the vehicle body rattle, vibration, or squeak.
Performance criteria
2.1
Safe working practices are observed throughout the task in accordance with
legislative requirements.
Range
personal safety, safety of others, equipment and vehicle safety.
2.2
Suitable tools and equipment are selected and used to enable the rattle,
vibration, or squeak to be rectified in accordance with company requirements.
2.3
Vehicle components causing the rattle, vibration, or squeak are repaired and/or
replaced in accordance with the vehicle manufacturer's instructions and
legislative requirements.
Range
components not requiring extensive repairs and/or replacement.
2.4
Components requiring extensive repairs and/or replacement are referred to the
supervisor in accordance with company requirements.
2.5
The vehicle is road tested to confirm that the rattle, vibration, or squeak has
been rectified.
Please note
Providers must be accredited by the Qualifications Authority, or an inter-institutional body
with delegated authority for quality assurance, before they can report credits from
assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the NZ Motor Industry Training Organisation jlane@mito.org.nz if you wish
to suggest changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016