21087
28-Jun-16
1 of 4
AUTOMOTIVE ADMINISTRATION
Demonstrate knowledge of vehicle
insurance requirements, law, and
liabilities
level:
5
credit:
4
planned review date:
December 2008
sub-field:
Motor Industry
purpose:
People credited with this unit standard are able to
demonstrate knowledge of vehicle insurance requirements,
law, and liabilities.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by the NZ Motor Industry Training
Organisation.
special notes:
The following legislation and code of practice must be
consulted and followed where applicable:
Consumer Guarantees Act 1993;
Disputes Tribunals Act 1988;
Fair Trading Act 1986;
Human Rights Act 1993;
Insurance Law Reform Act 1977;
Privacy Act 1993;
Fair Insurance Code, Insurance Council of New Zealand Inc
(telephone 04 472 5230, website www.icnz.org.nz).
 New Zealand Qualifications Authority 2016
21087
28-Jun-16
2 of 4
AUTOMOTIVE ADMINISTRATION
Demonstrate knowledge of vehicle
insurance requirements, law, and
liabilities
Elements and Performance Criteria
element 1
Demonstrate knowledge of vehicle insurance requirements, law, and liabilities.
performance criteria
1.1
Terminology related to vehicle insurance is described according to the
Insurance Council of New Zealand (ICNZ) requirements.
Range:
1.2
includes but is not limited to – market value, agreed value, writeoff, premium, Government levies, excess, indemnity value,
replacement value, insurance policy, policy accessories, sum
insured, insurance claim, no claims bonus, third party, reasonable
care exclusions, high-risk, malicious damage, gradual
deterioration, utmost good faith, duty of disclosure, due care,
without prejudice, total loss, betterment.
Types of policies and cover for vehicle insurance are analysed according to the
ICNZ descriptions.
Range:
Third Party Property Damage; Third Party, Fire and Theft;
Comprehensive.
1.3
The application and responsibilities of the Fair Insurance Code is defined
according to the ICNZ description.
1.4
The information required to be disclosed to the insurance company before a
policy is confirmed is explained according to the ICNZ explanations.
Range:
includes but is not limited to – previous losses, traffic offences,
principal driver, nominated drivers of the vehicle, vehicle
modifications, restricted licences, any other material facts that may
affect policy acceptance.
 New Zealand Qualifications Authority 2016
21087
28-Jun-16
3 of 4
AUTOMOTIVE ADMINISTRATION
Demonstrate knowledge of vehicle
insurance requirements, law, and
liabilities
1.5
Reasons for rejection of claims are identified according to the insurance policy
provisions.
Range:
1.6
includes but is not limited to – breaching policy restrictions, not
adhering to provisions in licence, unlicensed, drink driving, under
the influence of drugs, disqualified driver, unsafe vehicle, not
taking reasonable care, breaking transport regulations.
The procedure for making a claim is described according to the insurance
company requirements.
Range:
includes but is not limited to – admission of liability, time taken to
report, obtaining details of accident, completing a claim form,
importance of independent witnesses, third party details including
their insurance details.
1.7
The procedure for making a complaint is described according to the Fair
Insurance Code.
1.8
The policy holder’s rights and recourse relating to vehicle insurance is
determined and analysed according to legislation.
Range:
may include but is not limited to – Consumer Guarantees Act
1993, Disputes Tribunals Act 1998, Fair Trading Act 1986, Human
Rights Act 1993, Insurance Law Reform Act 1977, Privacy Act
1993.
Comments on this unit standard
Please contact the NZ Motor Industry Training Organisation jlane@mito.org.nz if you wish
to suggest changes to the content of this unit standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
 New Zealand Qualifications Authority 2016
21087
28-Jun-16
4 of 4
AUTOMOTIVE ADMINISTRATION
Demonstrate knowledge of vehicle
insurance requirements, law, and
liabilities
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0014 which can be accessed at
http://www.nzqa.govt.nz/site/framework/search.html.
 New Zealand Qualifications Authority 2016