1827 version 8
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Identify support services and resources within the community
Level
2
Credits
2
Purpose
This unit standard addresses the range of support services and resources
available within the community. It is designed for people commencing work
in human services.
People credited with this unit standard are able to identify community
services and resources by surveying community support services, with
particular reference to Pakeha and Māori cultures.
Subfield
Core Generic
Domain
Self-Management
Status
Registered
Status date
21 March 1995
Date version published
20 March 2009
Planned review date
31 December 2013
Entry information
Open.
Accreditation
Evaluation of documentation by NZQA and industry.
Standard setting body (SSB)
Community Support Services Industry Training
Organisation Limited
Accreditation and Moderation Action Plan (AMAP) reference
0024
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
The following apply to the performance of all elements of this unit standard:
a All activities must comply with any policies, procedures, ethical codes and standards
and requirements of the organisations involved.
b All activities must comply with any relevant cultural, legislative and/or regulatory
requirements including the rights and responsibilities of the disabled as outlined in the
Code of Health and Disability Services Consumers Rights 1996, and the Health and
Safety in Employment Act 1992, and its subsequent amendments.
 New Zealand Qualifications Authority 2016
1827 version 8
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Elements and performance criteria
Element 1
Identify personal support needs.
Performance criteria
1.1
Personal support needs are identified.
Range
1.2
social, emotional, cultural, spiritual, educational, financial,
vocational, recreational, physical.
Resources for meeting personal support needs are documented.
Range
informal through to the more formalised forms of support.
Element 2
Survey support services in the local community.
Performance criteria
2.1
The main local community support services are listed.
Range
2.2
Information obtained is from a wide range of material and resources.
Range
2.3
government, national voluntary, local voluntary, private, tikanga
Māori services.
yellow pages, Citizen Advice Bureaus, notice boards, libraries,
doctors’ rooms, information counters, whānau, runanga.
Two services are selected, and a detailed account of the support service is
presented giving information on name of service, location, hours of operation,
stated aims, cost, access to service, target population, and services provided.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
 New Zealand Qualifications Authority 2016
1827 version 8
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Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Community Support Services Industry Training Organisation Limited
enquiries@cssito.org.nz if you wish to suggest changes to the content of this unit
standard.
 New Zealand Qualifications Authority 2016