21738
28-Jun-16
1 of 6
SECURITY STAFF SERVICES
Demonstrate lawful use of force in a
security context
level:
4
credit:
10
planned review date:
May 2007
sub-field:
Security
replacement information: This unit standard and unit standard 21737 replaced unit
standard 6532 and unit standard 17823.
purpose:
This unit standard is for security officers who may have to
use force in the course of their duties. It covers the law and
physical aspects related to the use of force.
People credited with this unit standard are able to:
–
explain the legal powers of a security officer in relation
to the use of force and explain their application in a
security context;
–
demonstrate communication techniques used in critical
situations; and
–
demonstrate knowledge and the use of physical
techniques for security officers in critical situations.
entry information:
Open.
accreditation option:
Evaluation of documentation and visit by NZQA and industry.
moderation option:
A centrally established and directed national moderation
system has been set up by the ElectroTechnology Industry
Training Organisation.
special notes:
1
This unit standard has been designed for learning and
assessment on-job or off-job. Competency in this unit
standard may be assessed in industry-approved
realistic simulations.
 New Zealand Qualifications Authority 2016
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SECURITY STAFF SERVICES
Demonstrate lawful use of force in a
security context
2
Persons working or intending to work as a security
officer or in related security employment may require a
Security Guards Licence, or if an employee of a
Security Guard Licence holder, a Certificate of Approval
to be the Responsible Employee of a Security Guard.
These licences are issued by the Registrar of Private
Investigators and Security Guards.
3
Unit standard 21737, Manage violence and personal
safety as a security officer covers the management of
violence, including situation assessment and response
options for security officers during the course of their
duties, whereas this unit standard is concerned with the
lawful use of force by security officers.
4
References
Children, Young Persons, and Their Families Act 1989;
Children, Young Persons, and Their Families
Amendment Act 2001;
Crimes Act 1961;
Health and Safety in Employment Act 1992 and
associated and relevant regulations;
Private Investigators and Security Guards Act 1974;
Summary Offences Act 1981;
Trespass Act 1980; and
their subsequent amendments and replacements.
5
Definitions
Critical situations – situations in which there is violence,
risk of violence, or violence is threatened, or in which
force is used by security officers in accordance with law
for the purpose of ensuring compliance.
Instructions – may be assignment instructions,
organisation instructions, equipment operating
instructions, site instructions.
Security context – the circumstances in which the
security officer works: the security industry and the
legal and compliance framework in which the security
officer operates including relevant instructions.
Self-defence – defence of oneself or others against
violence, or the threat of violence, in accordance with
law.
 New Zealand Qualifications Authority 2016
21738
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SECURITY STAFF SERVICES
Demonstrate lawful use of force in a
security context
6
Force is used as a last resort. Non-violent options for
responding to critical situations and ensuring
compliance are, in every case, preferred.
7
All assessment activities undertaken for this unit
standard must be within the law.
8
All evidence must be in accordance with relevant
instructions and best practice, and must be within the
law.
9
The health and safety of the candidate, assessor and
others must be maintained when assessment is being
undertaken against this unit standard.
Elements and Performance Criteria
element 1
Explain the legal powers of a security officer in relation to the use of force and explain their
application in a security context.
performance criteria
1.1
Circumstances in which the use of force may be justified in law are described,
and constraints on its use in a security context are explained.
Range:
1.2
Powers of arrest, detention, removal, restraint, and search in a security context
are explained, with reference to the use of force.
Range:
1.3
Crimes Act 1961, Summary Offences Act 1981, Trespass Act
1980.
Crimes Act 1961, Summary Offences Act 1981, Trespass Act
1980.
The application of law relating to the use of force, self-defence, arrest, removal,
detention, restraint, and search in a security context is explained.
 New Zealand Qualifications Authority 2016
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SECURITY STAFF SERVICES
Demonstrate lawful use of force in a
security context
1.4
Constraints on the use of force, arrest, detention, removal, restraint, and search
in relation to children and young persons are explained in accordance with law.
Range:
Children, Young Persons, and Their Families Act 1989; Children,
Young Persons, and Their Families Amendment Act 2001; Crimes
Act 1961.
element 2
Demonstrate communication techniques used in critical situations.
Range:
situations – the security officer is alone, the security officer is with others in a
team;
communication techniques – voice modulation; phrasing, content, delivery;
body language; position in relation to others, location.
performance criteria
2.1
Communication techniques used to defuse critical situations are demonstrated.
2.2
Communication techniques used to ensure compliance in critical situations are
demonstrated.
Range:
2.3
situations – preventing trespass, removing trespassers, preventing
the continuance of behaviour likely to present risks to the safety
and wellbeing of others.
Communication techniques used to gain support and assistance in critical
situations are demonstrated, relevant to the situation.
Range:
communication with any or all of – operations control room or
communications centre, other team members, police, others not
directly involved in the situation.
 New Zealand Qualifications Authority 2016
21738
28-Jun-16
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SECURITY STAFF SERVICES
Demonstrate lawful use of force in a
security context
element 3
Demonstrate knowledge and the use of physical techniques for security officers in critical
situations.
performance criteria
3.1
Techniques used to break away from simple holds and to achieve safe-distance
are demonstrated.
Range:
3.2
Initial self-defence responses appropriate to the situation and evident risk are
demonstrated.
Range:
3.3
specific attacks – holds, locks, punches, chokes from front and
rear, kicks while on the ground, blunt and sharp weapons.
Physical techniques used to ensure compliance in specified situations are
demonstrated.
Range:
3.6
specified areas – any three from: temple, eyes, nose, mouth, chin,
neck, throat, shoulder, elbow, fingers, ribs, solar plexus, spine,
kidneys, groin, knees, ankles, wrist, forearm, upper arm, leg.
Physical techniques for use against specific attacks are demonstrated.
Range:
3.5
initial self-defence responses – stance, position, location,
movement, body language.
The likely consequences of strikes or blows to specified areas of the body are
described.
Range:
3.4
simple holds – hand-grasps on upper and lower arm, wrist, hand,
throat, face, hair, clothing.
specified situations – removal of trespassers, restraint of a person
causing damage or at risk of causing injury to themselves or
others.
The risk, relevance, and key features of positional asphyxia are explained in
terms of avoidance and prevention.
Range:
key features – cause, nature, effect.
 New Zealand Qualifications Authority 2016
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28-Jun-16
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SECURITY STAFF SERVICES
Demonstrate lawful use of force in a
security context
Comments on this unit standard
Please contact the ElectroTechnology Industry Training Organisation
reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit
standard.
Please Note
Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards
or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by the Qualifications Authority before
they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for providers wishing to
develop education and training programmes, such as minimum qualifications for tutors and
assessors, and special resource requirements.
This unit standard is covered by AMAP 0003 which can be accessed at
http://www.nzqa.govt.nz/site/framework/search.html.
 New Zealand Qualifications Authority 2016