8615 version 4 Page 1 of 4 Manage personal safety in the workplace Level 3 Credits 2 Purpose This unit standard is for those at specific risk from violence, conflict, abuse, armed robbery, and other threats to personal safety, at work in a specified workplace and in other environments, and going to and from work. People credited with this unit standard are able to: – recognise, identify, and evaluate risks to personal safety; – implement specified personal risk management procedures and practices; – minimise the effects of threats to personal safety; and – report information on personal risk situations. Subfield Security Domain Non Specialist Security Functions Status Registered Status date 31 October 1996 Date version published 23 April 2008 Planned review date 31 December 2009 Entry information Open. Accreditation Evaluation of documentation and visit by NZQA and industry. Standard setting body (SSB) ElectroTechnology Industry Training Organisation Accreditation and Moderation Action Plan (AMAP) reference 0003 This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Special notes 1 This unit standard is intended primarily for people at risk at work from internal and external threats to personal safety in circumstances in which the more comprehensive Unit 6534, Maintain a secure work environment is not appropriate and for whom no equivalent industry-specific unit standard exists. It particularly applies to those holding, handling, and collecting cash and cheques, and to those working in places where drugs, valuables, or other attractive items are held. New Zealand Qualifications Authority 2016 8615 version 4 Page 2 of 4 2 Risks to personal safety covered by this unit standard include but are not limited to threatened, potential, or actual physical and oral attacks by others, and other dangerous or life-threatening situations resulting from the deliberate acts of others, including armed robbery. 3 References Health and Safety in Employment Act 1992; Crimes Act 1961; Summary Offences Act 1981; Protection of Personal and Property Rights Act 1988; New Zealand Bill of Rights Act 1990; Children, Young Persons, and their Families Act 1989; Employment Relations Act 2000; Evidence Act 2006. 4 Definitions Standing orders – standing orders and instructions on security and safety issued by an employer; Site procedure – enterprise specific procedures and work practices applicable to a site, facility, installation, or process; Standard industry practice – standard, practices, and procedures described in a nationally authorised code of practice, training programme, procedural manual, operating guideline, standard operating procedure, or other enterprise specific standard approved by the national standards body; Specified procedures and practices – procedures, practices, and techniques described in standing orders, site procedure, standard operating procedure, or standard industry practice approved by the national standards body that relate to the management of the range of risks specified in these special notes and are identified as probable or possible occurrences in the specified workplace and its environment; Information on personal risk situations – significant information, of use in investigation and as evidence, in damage control, and in victim recovery processes; it includes but is not limited to personal descriptions, descriptions of events, weapons, suspects, enhancement of personal safety, and the and conversations leading to the identification and prosecution of recovery and rehabilitation of victims. Elements and performance criteria Element 1 Recognise, identify, and evaluate risks to personal safety. Performance criteria 1.1 Risks specific to the workplace are described and evaluated in accordance with specified criteria. Range criteria include but are not limited to – cause, nature, characteristics, indications, probability, direct and consequential effects. New Zealand Qualifications Authority 2016 8615 version 4 Page 3 of 4 1.2 Circumstances and activities that present particular risks to personal safety are described and evaluated in accordance with specified procedures and practices. Range 1.3 circumstances and activities include but are not limited to – those related to or derived from workplace functions, location, operational characteristics and events, site procedure. Profiles, behaviour patterns, and other recognisable characteristics of those typically presenting specific or increased risk to security and safety in the workplace are recognised and described in accordance with specified procedures and practices. Element 2 Implement specified personal risk-management procedures and practices. Performance criteria 2.1 Risk situations requiring the application of specified procedures and practices are recognised. 2.2 Procedures and practices implemented to manage risk to personal safety are appropriate for the situation. 2.3 Specified procedures and practices are implemented in accordance with the standard from which they are derived. 2.4 Personal preventive measures consistent with threat indications are applied in accordance with specified procedures and practices. Element 3 Minimise the effects of threats to personal safety. Performance criteria 3.1 Responses to direct demands, threats, and intimidation are consistent with the need to reduce risk, stress, and psychological trauma are demonstrated in accordance with specified procedures and practices. 3.2 Specified personal risk-management procedures and practices are employed in accordance with standing orders, site procedure, and standard industry practice. 3.3 Behaviours that reduce or do not exacerbate risk and stress are demonstrated in accordance with specified procedures and practices. 3.4 Non-verbal communication (body language) consistent with the need to reduce risk is demonstrated in accordance with specified procedures and practices. New Zealand Qualifications Authority 2016 8615 version 4 Page 4 of 4 Element 4 Report information on personal risk situations. Performance criteria 4.1 Significant information is identified and memorised in accordance with specified procedures and practices. 4.2 Information is recorded and reported in accordance with specified procedures and practices. Please note Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the ElectroTechnology Industry Training Organisation reviewcomments@etito.co.nz if you wish to suggest changes to the content of this unit standard. New Zealand Qualifications Authority 2016