NZQA registered unit standard
27097 version 1
Page 1 of 2
Title
Service passenger cabins in a maritime environment
Level
2
Purpose
Credits
2
This unit standard is for people working in the passenger
services area of vessels moving passengers from one location
to another.
People credited with this unit standard are able to service
passenger cabins in a maritime environment.
Classification
Maritime > Navigation and Seamanship
Available grade
Achieved
Explanatory notes
1
References
Health and Safety in Employment Act 1992.
Maritime Rules and advisory circulars. Available at http://www.maritimenz.govt.nz.
Maritime Transport Act 1994.
2
Definition
Workplace requirements – any policy, standard operation, procedure, or agreed
requirement that is made known to the candidate prior to assessment against this
unit standard.
3
This unit standard must be assessed against in the workplace.
Outcomes and evidence requirements
Outcome 1
Service passenger cabins in a maritime environment.
Evidence requirements
1.1
Bunks are stripped of all linen and coverings in accordance with workplace
requirements.
1.2
Used linen and coverings are handled in a safe and hygienic manner in
accordance with workplace requirements.
1.3
Bunk is remade with clean linen and coverings in accordance with workplace
requirements.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
27097 version 1
Page 2 of 2
1.4
Interior surfaces of cabin are cleaned in accordance with workplace
requirements.
1.5
Any rubbish or waste is removed and any passenger property left behind is
collected and actioned in accordance with workplace requirements.
1.6
Floor area is cleaned in accordance with workplace requirements.
1.7
Any maintenance requirements for the cabin are identified and reported to
relevant staff in accordance with workplace requirements.
Planned review date
31 December 2016
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
21 January 2011
N/A
Accreditation and Moderation Action Plan (AMAP) reference
0054
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact Competenz qualifications@competenz.org.nz if you wish to suggest
changes to the content of this unit standard.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016