NZQA registered unit standard
21333 version 2
Page 1 of 3
Title
Demonstrate basic knowledge of workflow management in a
manufacturing environment
Level
3
Purpose
Credits
4
This unit standard is designed for people within manufacturing
industries who are engaged in production processes and are
required to have a basic understanding of workflow
management.
People credited with this unit standard are able to demonstrate
basic knowledge of workflow systems and a workflow system's
documentation and/or software.
Classification
Manufacturing Skills > Manufacturing Processes
Available grade
Achieved
Explanatory notes
1
References
Legislation relevant to this unit standard includes but is not limited to the: Health and
Safety in Employment Act 1992; Resource Management Act 1991; Hazardous
Substances and New Organisms Act 1996 and any subsequent amendments.
2
Definition
Worksite procedures – documents that include: worksite rules, codes, and practices;
equipment operating instructions; documented quality management systems; and
health and safety requirements.
3
Assessment information
– All work practices must meet recognised codes of practice and documented
worksite safety procedures (where these exceed the codes) for personal, product,
and worksite safety), and must also meet the obligations required under current
legislation.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
21333 version 2
Page 2 of 3
Outcomes and evidence requirements
Outcome 1
Demonstrate basic knowledge of workflow systems.
Range
workflow systems may include but are not limited to – kanban, one-piece-flow,
made-to-order, inventory, just-in-time, material requirements planning, theory of
constraints;
evidence of two is required.
Evidence requirements
1.1
Reasons for selecting particular workflow systems are described in terms of
organisational requirements.
Range
reasons may include but are not limited to – product flow, volume,
cost, demand variability, inventory, control of work in progress.
1.2
Workflow systems are described in terms of their features and application, and
any disadvantages are identified.
1.3
Outcomes achieved from the use of workflow systems are described in terms of
measurable benefits.
Range
outcomes may include but are not limited to – reduced lead time,
reduced work in progress, reduced inventory, minimum stock outs,
minimum wastage, service and/or availability of product.
Outcome 2
Demonstrate basic knowledge of a workflow system's documentation and/or software.
Range
evidence of one of the two workflow systems used for outcome 1 is required.
Evidence requirements
2.1
Documentation and/or software use is described in accordance with worksite
procedures.
Range
2.2
when used, where used, personnel involved.
Document and/or software control procedures are described in accordance with
worksite procedures.
Range
Competenz
SSB Code 101571
may include but is not limited to – audit procedures, quality
assurance requirements, product tracking.
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
Planned review date
21333 version 2
Page 3 of 3
31 December 2015
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
26 July 2005
31 December 2014
Review
2
18 March 2011
N/A
Accreditation and Moderation Action Plan (AMAP) reference
0013
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Consent requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact Competenz info@competenz.org.nz if you wish to suggest changes to the
content of this unit standard.
Competenz
SSB Code 101571
 New Zealand Qualifications Authority 2016