NZQA registered unit standard
28357 version 1
Page 1 of 3
Title
Apply security requirements and explain privacy requirements and
emergency procedures in the cleaning industry
Level
2
Purpose
Credits
3
This unit standard is designed for workers in the cleaning
industry.
People credited with this unit standard are able to: explain and
apply security requirements, explain emergency procedures,
and explain privacy requirements, in the cleaning industry.
Classification
Cleaning and Caretaking > Cleaning Skills
Available grade
Achieved
Explanatory notes
Definitions
Site refers to one building or one part of a building when the requirements are different for
different areas, for instance different wards of a hospital or different floors of a commercial
building.
Security for the purposes of this unit standard is defined as the requirements put in place
by the contractor to ensure the safety of the building, for example keys, swipe cards,
alarms and codes.
Contract customers include the people covered by the cleaning contract for a specific site,
such as office workers or mall staff.
Sensitive information includes information which is private to an individual or contract
organisation.
Outcomes and evidence requirements
Outcome 1
Explain security requirements in the cleaning industry.
Range
security requirements of two sites.
Evidence requirements
1.1
The explanations are in accordance with the security requirements for the
selected sites.
1.2
The explanations include the implications of not following site specific security
requirements.
Careerforce
SSB Code 101814
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
28357 version 1
Page 2 of 3
Outcome 2
Explain emergency procedures.
Range
emergency procedures for one site.
Evidence requirements
2.1
The explanation is in accordance with the emergency procedures for the
selected site.
Outcome 3
Explain privacy requirements of contract customers in the cleaning industry.
Evidence requirements
3.1
The explanation identifies private items and sensitive information which might
be visible to cleaning staff.
Range
3.2
private items and sensitive information may include but are not
limited to – family photos, documents on desks, patient notes,
patient identity, customer notices.
The explanation includes the cleaner’s responsibilities with regard to private
items and sensitive information.
Range
responsibilities may include but are not limited to confidentiality
and respect for privacy.
Outcome 4
Apply security requirements of contract customers.
Range
security and privacy requirements of two sites.
Evidence requirements
4.1
Site specific security requirements are applied for each of the selected sites.
Planned review date
31 December 2019
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
Careerforce
SSB Code 101814
1
17 July 2014
N/A
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
28357 version 1
Page 3 of 3
Consent and Moderation Requirements (CMR) reference
0004
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact Careerforce info@careerforce.org.nz if you wish to suggest changes to the
content of this unit standard.
Careerforce
SSB Code 101814
 New Zealand Qualifications Authority 2016