18098 version 2 28-Jun-16 1 of 4 SNOWSPORT EQUIPMENT Apply advanced knowledge of ski or snowboard boots level: 4 credit: 10 planned review date: June 2009 sub-field: Snowsport purpose: People credited with this unit standard are able to: describe the characteristics of ski or snowboard boots; and analyse customer needs in terms of boot requirements. entry information: Open. accreditation option: Evaluation of documentation and visit by NZQA and industry. moderation option: A centrally established and directed national moderation system has been set up by Sport, Fitness and Recreation Industry Training Organisation. special notes: 1 All activities must comply with the policies, procedures, and requirements of the enterprises involved and any relevant legislative and/or regulatory requirements which may include but are not limited to: the Consumer Guarantees Act 1993, Fair Trading Act 1986, Sale of Goods (United Nations Convention) Act 1994, Injury Prevention, Rehabilitation, and Compensation Act 2001, and the Health and Safety in Employment (HSE) Act 1992. 2 This unit standard may be assessed against in conjunction with Unit 4569, Customise ski or snowboard boots. 3 In the context of this unit standard, the management refers to the management of the retail outlet. 4 DIN (Deutsch Industrial Norm) is defined as an international standard for binding manufacture. New Zealand Qualifications Authority 2016 18098 version 2 28-Jun-16 2 of 4 SNOWSPORT EQUIPMENT Apply advanced knowledge of ski or snowboard boots Elements and Performance Criteria element 1 Describe the characteristics of ski or snowboard boots. Range: ski boots must include – rear-entry, mid-entry, front-entry boots, silicone and foam inner boots, custom foot beds, heat moulded liners, flex; snowboarding boots must include – step-in compatible, soft and hard, flex. performance criteria 1.1 Description identifies the types of materials used in the manufacture of ski or snowboard boots, and the quality and durability of the materials. 1.2 Description identifies the style and type of construction, of the boots. 1.3 Description outlines what the boots are designed for, and the advantages and disadvantages of the identified characteristics in service to the intended use of the boots. element 2 Analyse customer needs in terms of boot requirements. performance criteria 2.1 Customer interview, using communication and customer service skills, produces information about the customer’s intended snowsport activities, preferred features for a ski or snowboard boot, and any relevant history of foot problems. Range: 2.2 Both feet are measured. Range: 2.3 communication and customer service skills may include – concise, courteous and culturally sensitive language, open-ended interviewing, reflecting, listening, verbal and non-verbal communication. length, width, weighted and unweighted measurements. Common foot and ski boot problems are identified using anatomical terms to describe possible causes. New Zealand Qualifications Authority 2016 18098 version 2 28-Jun-16 3 of 4 SNOWSPORT EQUIPMENT Apply advanced knowledge of ski or snowboard boots Range: 2.4 The customer’s feet and footwear are examined for individual features and/or abnormalities, gait, wear, and movement patterns. Range: 2.5 arch, tendons and ligaments, stability and leg axis, general foot volume. A model of ski or snowboard boot is recommended to the customer, based on analysis of customer needs, requirements and options, with features, limitations, and function highlighted in discussion. Range: 2.6 cramping, pressure points, numbness, burning, cold, circulation, different sized feet, high instep, blisters, bunions, calluses, pronation, supernation. options may include – price, quality, models, technical capabilities of boot. Shell check is performed for correct size. Comments on this unit standard Please contact the Sport, Fitness and Recreation Industry Training Organisation info@sfrito.org.nz if you wish to suggest changes to the content of this unit standard. Please Note Providers must be accredited by the Qualifications Authority or a delegated interinstitutional body before they can register credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be accredited by the Qualifications Authority before they can register credits from assessment against unit standards. Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards. New Zealand Qualifications Authority 2016 18098 version 2 28-Jun-16 4 of 4 SNOWSPORT EQUIPMENT Apply advanced knowledge of ski or snowboard boots Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The AMAP also includes useful information about special requirements for providers wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. This unit standard is covered by AMAP 0050 which can be accessed at http://www.nzqa.govt.nz/site/framework/search.html. New Zealand Qualifications Authority 2016