NZQA registered unit standard
26221 version 2
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Title
Apply knowledge of conflict management as a sports official
Level
4
Purpose
Credits
6
This unit standard is designed primarily for people seeking to
further develop their skills as a sports official.
People credited with this unit standard are able to: identify the
common features of conflict situations in a sports officiating
context; describe the consequences of conflict in a sports
officiating environment; and develop, apply, and reflect on
conflict resolution strategies in a sports officiating event.
Classification
Recreation and Sport > Sport Officiating
Available grade
Achieved
Explanatory notes
1
This unit standard relates to the learning area Conflict Management from Calling the
Game: Developing Quality Officiating. This is the national framework for developing
sports officials and is available at http://www.sparc.org.nz/en-nz/communities-andclubs/Toolkit-for-Officials/Learning-Areas/.
Use of ‘Calling the Game’ in outcomes and evidence requirements primarily refers to
the above and may also refer to the ‘Calling the Game’ Framework in general,
including associated references, programmes, models, or resources. A useful webrelated link for resources, in the first instance, is http://www.sparc.org.nz/ennz/communities-and-clubs/Toolkit-for-Officials/Learning-Areas/GameManagement/Conflict-Management/.
2
Legislation relevant to this standard includes but is not limited to – the Health and
Safety in Employment Act 1992.
3
Evidence requirements for assessment as an official are detailed in Assessment
Guidelines for each sport code and can be obtained from Skills Active Aotearoa
Limited info@skillsactive.org.nz on request.
4
Definitions
An event, in the context of this unit standard, may refer to a match, competition, race,
game, tournament, or other competitive sporting fixture.
Participant primarily refers to the competitor but may also include spectators,
coaches or other sport team members.
Sport rules and regulations relate to the rules and regulations of the sporting code
used for assessment and also the rules and regulations of the specific sporting event
used for assessment.
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
26221 version 2
Page 2 of 4
Outcomes and evidence requirements
Outcome 1
Identify the common features of conflict situations in a sports officiating context.
Evidence requirements
1.1
Common features of conflict situations are identified in terms of signs and
causes.
Range
signs – verbal, non-verbal, body language, positioning;
causes – disagreement from participant over official’s call,
perceived bias, frustration with performance and/or result,
misunderstanding instructions and/or rulings, sledging.
Outcome 2
Describe the consequences of conflict in a sports officiating environment.
Evidence requirements
2.1
Consequences of conflict situations within a sports officiating environment are
described in accordance with ‘Calling the Game’ Framework.
Range
2.2
disrupted event, unsafe environment, tension between
participants, tension between participant support personnel,
potential affect on officiating performance.
Appropriate responses by an official following conflict situation are described in
accordance with national sport organisation rules and regulations, and the
specific event regulations.
Range
evidence of official response for at least three differing conflict
situations is required.
Outcome 3
Develop, apply, and reflect on conflict resolution strategies in a sports officiating event.
Evidence requirements
3.1
Strategies to minimise conflict situations are developed in accordance with the
‘Calling the Game’ Framework, national sport organisation rules and
regulations, and the specific event regulations.
Range
evidence of at least three strategies is required.
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
3.2
Strategies to resolve conflict situations are applied in accordance with the
‘Calling the Game’ Framework, national sport organisation rules and
regulations, and the specific event regulations.
Range
3.3
26221 version 2
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evidence of at least three strategies is required.
Reflection on implementation of strategies is consistent with the ‘Calling the
Game’ Framework and results in improved performance as an official in
resolving conflict situations.
Range
evidence required of reflection on implementation of at least one
strategy to minimise conflict; at least one strategy to resolve
conflict situation.
Replacement information
This unit standard replaced unit standard 21640.
Planned review date
31 December 2012
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
18 June 2010
31 December 2012
Rollover and
Revision
2
20 May 2011
N/A
Consent and Moderation Requirements (CMR) reference
0099
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA, or
an inter-institutional body with delegated authority for quality assurance, before they can
report credits from assessment against unit standards or deliver courses of study leading
to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMRs). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
26221 version 2
Page 4 of 4
Comments on this unit standard
Please contact Skills Active Aotearoa Limited info@skillsactive.org.nz if you wish to
suggest changes to the content of this unit standard.
Skills Active Aotearoa Limited
SSB Code 101576
 New Zealand Qualifications Authority 2016