NZQA registered unit standard 4873 version 4 Page 1 of 5 Title Manage the personnel of a sport team Level 5 Credits 10 Purpose People credited with this unit standard are able to: promote team objectives and commitments; develop and implement a public relations plan for a team; develop plans to cope with contingencies; develop a risk management plan; develop and maintain relationships between individuals in a team; make travel arrangements to transport all team members to competition venues; and evaluate team objectives and plans. Classification Recreation and Sport > Recreation and Sport - Management Available grade Achieved Explanatory notes 1 Sport teams include both individual and team sports; team members include competitors, coaches, managers, medical and support personnel. A team may be comprised of one individual or a group of individuals. 2 Legislation and regulations relevant to this unit standard include Health and Safety in Employment Act, 1992; Privacy Act, 1993; and any subsequent amendments. Outcomes and evidence requirements Outcome 1 Promote team objectives and commitments. Evidence requirements 1.1 Needs and personal goals are identified for each team member. 1.2 Personal commitments are identified for each team member. 1.3 Team objectives are developed in participation with team members according to their identified needs, goals, and commitments. 1.4 Commitment to the team is established for each team member. Skills Active Aotearoa Limited SSB Code 101576 New Zealand Qualifications Authority 2016 NZQA registered unit standard 1.5 4873 version 4 Page 2 of 5 Team objectives and commitments are documented and communicated in writing to all team members. Range team commitments include practices, meetings, functions, competitive fixtures. Outcome 2 Develop and implement a public relations plan for a team. Evidence requirements 2.1 A public relations plan is developed and implemented, and is consistent with team objectives and the public relations plan of the sport club or organisation. Range 2.2 The public relations plan is documented and communicated to all individuals. Range 2.3 plan includes image of team, training for spokesperson and team members, management of contact with public and media. all individuals include team members, officers of the sport club or organisation. Reports on team progress are communicated to all interested parties. Range interested parties may include team partners, members of the media, national sports bodies. Outcome 3 Develop plans to cope with contingencies. Range contingencies include disputes, a breach of code of conduct and player contracts, incidents that attract media attention. Evidence requirements 3.1 Possible contingencies are identified and assessed for their impact on the team. 3.2 Explanation of contingencies identifies their implications for team management. 3.3 Plans developed and documented to cope with identified contingencies comply with the Privacy Act 1993, and all of its amendments. Outcome 4 Develop a risk management plan. Evidence requirements 4.1 Availability of emergency resources at practice and competition venues is documented and communicated in writing to all individuals. Skills Active Aotearoa Limited SSB Code 101576 New Zealand Qualifications Authority 2016 NZQA registered unit standard 4873 version 4 Page 3 of 5 4.2 Medical problems of individual team members are identified and recorded confidentially. 4.4 Medical treatment of individual team members complies with medical advice. 4.5 Risk management strategies minimise risk of injury to all individuals and comply with the requirements of the Health and Safety in Employment Act 1992, and all of its amendments. 4.6 Emergency contingency plans are documented and communicated in writing to all individuals. Range all individuals include team members, officers of the sport club or organisation. Outcome 5 Develop and maintain relationships between individuals in a team. Evidence requirements 5.1 Personal strengths and weaknesses are assessed for the team and individual team members. 5.2 Personal needs are identified for the team and individual team members. Range 5.3 needs may include leadership, motivation, communication, counselling and support, team spirit and loyalty, delegation of responsibility. Training and preparation meet identified needs of team and individual team members. Range preparation includes team cohesion. 5.4 Potential conflicts between individual team members are anticipated and avoided where possible. 5.5 Conflicts that occur between individual team members are resolved using conflict resolution processes. Range conflict resolution processes may include mediation, negotiation, arbitration. Skills Active Aotearoa Limited SSB Code 101576 New Zealand Qualifications Authority 2016 NZQA registered unit standard 4873 version 4 Page 4 of 5 Outcome 6 Make travel arrangements to transport all team members to competition venues. Evidence requirements 6.1 Travel requirements are identified and documented for each individual team member. 6.2 Arrangements are made with individual team members to transport them to competition venues on time. Outcome 7 Evaluate team objectives and plans. Range evaluation includes team objectives and commitments, public relations plan, risk management strategies, conflict resolution procedures. Evidence requirements 7.1 Evaluation methods are developed and implemented that are appropriate to the nature of information sought. Range evaluation involves participation by team members and team manager. 7.2 Documented team objectives are compared with evaluation results to ascertain the extent to which they have been met. 7.3 Team plans are compared with evaluation results to ascertain their effectiveness. 7.4 Research findings are presented in a written report according to the requirements of the sport club or organisation. 7.5 Team objectives and plans are reviewed, and recommendations are made based on documented evaluation results. Planned review date Skills Active Aotearoa Limited SSB Code 101576 31 December 2012 New Zealand Qualifications Authority 2016 NZQA registered unit standard 4873 version 4 Page 5 of 5 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 29 June 1995 31 December 2012 Revision 2 19 February 1998 31 December 2012 Review 3 12 February 2001 31 December 2012 Rollover and Revision 4 20 May 2011 N/A Consent and Moderation Requirements (CMR) reference 0099 This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMRs). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact Skills Active Aotearoa Limited info@skillsactive.org.nz if you wish to suggest changes to the content of this unit standard. Skills Active Aotearoa Limited SSB Code 101576 New Zealand Qualifications Authority 2016