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National Certificate in Hospitality (Restaurant Service) (Level 4)
Level
4
Credits
58
This qualification has been reviewed. The last date to meet the requirements is 31
December 2017.
Transition Arrangements
This qualification has been reviewed and replaced by the New Zealand Certificate in Food
and Beverage Service (Level 4) with strands in Restaurant Services, and Quick Service
Restaurants Services [Ref: 2105]. People currently working towards this replaced
qualification may either complete the requirements by 31 December 2017 or transfer their
results to the replacement qualification.
After 31 December 2015 all new trainees will be enrolled in programmes leading to the
replacement qualification.
For detailed information see Review Summaries on the NZQA website.
NZQF National Qualification Registration Information
Process
Registration
Republished
Review
Version
1
1
2
Date
May 2010
June 2013
January 2015
Last Date for Assessment
December 2017
December 2017
December 2017
Standard Setting Body
ServiceIQ
PO Box 25522
Wellington 6146
Telephone
Email
Website
ServiceIQ
SSB Code 9068
MoE Code 7176
0800 868 636
qualifications@serviceiq.org.nz
www.serviceiq.org.nz
 New Zealand Qualifications Authority 2016
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National Certificate in Hospitality (Restaurant Service) (Level 4)
Level
4
Credits
58
Purpose
This qualification is for experienced people who work in the restaurant sector of the
hospitality industry. This sector of the industry covers establishments that provide
alcoholic beverages as well as food. The skills and knowledge required by this sector are
not usually shared by the cafe and bars and clubs sectors.
The compulsory section of the qualification covers the knowledge and skills related to wine
and wine producers, serving bottled wine, evaluating wine, food and beverage matching,
co-ordinating and maintaining food and beverage service operations, providing sales and
service opportunities, the Sale of Liquor Act, and host responsibility requirements.
The elective section enables candidates to select standards from the Food and Beverage
Service, Food Safety, Hospitality – Generic, and Hospitality – Specific Skills domains that
suit their roles.
This certificate can lead on from the National Certificate in Hospitality (Level 3) with
strands in Restaurant Service, and Functions Service [Ref: 1556].
Replacement Information
This qualification replaced the National Certificate in Hospitality (Specialist Food and
Beverage Service) (Level 4) with strands in Advanced Food Service, Advanced Beverage
Service, Advanced Wine Service, and Gueridon and Silver Service [Ref: 0915].
Credit Range
Level 3 credits
Level 4 or above credits
Minimum totals
ServiceIQ
SSB Code 9068
MoE Code 7176
Compulsory
6
37
43
Elective
15
15
 New Zealand Qualifications Authority 2016
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Requirements for Award of Qualification
Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand
Qualifications Authority (NZQA) Rules and Procedures publications available at
http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements
 Compulsory standards
 Elective – A minimum of 15 credits as specified
Detailed Requirements
Compulsory
The following standards are required
Service Sector > Hospitality > Food and Beverage Service
ID
Title
4637
14427
22268
22912
26307
Level
Credit
Demonstrate knowledge of New Zealand wines and
wine producers
Assist customers with, and serve, bottled wine in a
licensed commercial environment
Apply specialist knowledge to match food and beverage
items on an establishment's menu
Evaluate Wine
4
4
4
6
4
8
4
4
Co-ordinate and maintain food and beverage service
operations in a commercial hospitality environment
4
10
Level
Credit
3
6
Level
Credit
4
2
4
3
Service Sector > Hospitality > Hospitality - Generic
ID
Title
21853
Provide hospitality sales and service opportunities to
customers
Service Sector > Hospitality > Hospitality - Specific Skills
ID
Title
4646
16705
Demonstrate knowledge of the Sale of Liquor Act 1989
and its implications for licensed premises
Demonstrate knowledge of host responsibility
requirements as a duty manager of licensed premises
ServiceIQ
SSB Code 9068
MoE Code 7176
 New Zealand Qualifications Authority 2016
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Elective
A minimum of 15 credits at Level 4 or above
Field
Subfield
Domain
Service Sector
Hospitality
Food and Beverage
Service
Food Safety
Hospitality - Generic
Hospitality - Specific Skills
Transition Arrangements
This qualification replaced the National Certificate in Hospitality (Specialist Food and
Beverage Service) (Level 4) with strands in Advanced Food Service, Advanced Beverage
Service, Advanced Wine Service, and Gueridon and Silver Service [Ref: 0915], which
expires in December 2012.
There are significant differences in content and structure between the new and replaced
qualifications.
Candidates enrolled in courses or training leading to one or more strands of the National
Certificate in Hospitality (Specialist Food and Beverage Service) (Level 4) with strands in
Advanced Food Service, Advanced Beverage Service, Advanced Wine Service, and
Gueridon and Silver Service [Ref: 0915] have until December 2012 to complete the
qualification.
Candidates who have only completed part of the replaced qualification as at December
2012 will need to transfer their existing achievements towards the new qualification.
Any candidate who thinks they have been disadvantaged by these arrangements should,
in the first instance, contact the Service Skills Institute (ServiceIQ) (contact details below).
Certification
The certificate will display the logos of NZQA, the Service Skills Institute (ServiceIQ) and
the accredited organisation.
ServiceIQ
SSB Code 9068
MoE Code 7176
 New Zealand Qualifications Authority 2016
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Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
DAS Classification
NZSCED
Code
Description
Code
Description
310
Service Sector > Hospitality
110103
Food, Hospitality and Personal
Services > Food and Hospitality
> Food and Beverage Service
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body
before they can register credits from assessment against standards. Accredited providers and Industry
Training Organisations assessing against standards must engage with the moderation system that applies to
those standards. Accreditation requirements and the moderation system are outlined in the associated
Accreditation and Moderation Action Plan (AMAP) for each standard.
ServiceIQ
SSB Code 9068
MoE Code 7176
 New Zealand Qualifications Authority 2016