NZQA registered unit standard
27989 version 2
Page 1 of 3
Title
Participate in basic everyday spoken transactions (EL)
Level
1
Purpose
Credits
10
This unit standard is for people for whom English is an
additional language.
People credited with this unit standard are able to participate in
basic everyday spoken transactions (EL).
Classification
Languages > English Language
Available grade
Achieved
Entry information
Recommended skills
and knowledge
Unit 27985, Participate in very basic everyday spoken
transactions (EL), or demonstrate equivalent knowledge and
skills.
Explanatory notes
1
English Language (EL) refers to the acquisition of English as an additional language.
2
This unit standard may contribute to the New Zealand Certificate in English
Language (Level 1) [Ref: 1880]. It is at a level comparable to the Common European
Framework of Reference high A1 – low A2.
3
All assessment activities must be conducted in English, which must not be the
candidate’s first language.
4
Assessment must be conducted in a supportive and familiar environment, in which
the interlocutor may occasionally repeat or rephrase questions, and affective barriers
are minimised. Candidates may request assistance to understand the requirements
of the assessment tasks.
5
The assessor must be satisfied that the candidate can independently demonstrate
competence against the unit standard.
6
Two candidates may be assessed simultaneously, but each candidate must fulfil the
requirements of the unit standard independently.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
27989 version 2
Page 2 of 3
7
It is recommended that:
i the outcomes are assessed in authentic or simulated situations, relevant to the
context of the candidate, as part of an integrated unit of work;
ii assessment be conducted in conjunction with assessment against other English
Language unit standards at this level.
8
Responses may contain phonological or linguistic inaccuracies, but errors must not
interfere with meaning. Candidate’s speech may be hesitant with pauses, single
words or short phrases, and may follow learnt formulas.
9
For the purposes of moderation, the assessment must be recorded audio-visually.
Guidelines for digital visual submissions for moderation can be found at:
http://www.nzqa.govt.nz/qualificationsstandards/qualifications/ncea/subjects/preparing-digital-visual-submissions-formoderation/.
10
Definitions
Everyday transactions refer to requests and enquiries.
Requests refer to asking for assistance or services.
Enquiries refer to asking for information.
Common courtesies refer to interactions and behaviour that is respectful of others.
Outcomes and evidence requirements
Outcome 1
Participate in basic everyday spoken transactions (EL).
Range
six spoken transactions assessed on separate occasions, each in a different
context, for a different purpose;
each transaction must be a minimum of six turns by the candidate.
Evidence requirements
1.1
Conventions of basic everyday spoken transactions are used in a manner
appropriate to context and participants.
Range
1.2
eye contact is established;
conventions may include but are not limited to – greetings, leave
taking, common courtesies.
Basic enquiries and requests are made in a manner appropriate to the purpose,
context, topic, and relationship between participants.
Range
minimum of three enquiries and three requests, over six spoken
transactions;
basic enquiries and requests may include but are not limited to –
asking for and/or giving the time, transactions involving money.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016
NZQA registered unit standard
1.3
27989 version 2
Page 3 of 3
Basic enquiries and requests are responded to in a manner appropriate to the
purpose, context, topic, and relationship between participants.
Range
minimum of three enquiries and three requests over six spoken
transactions;
basic enquiries and requests may include but are not limited to –
asking for and/or giving the time, transactions involving money.
Replacement information
This unit standard replaced unit standard 1282.
Planned review date
31 December 2017
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
16 May 2013
N/A
Rollover and
Revision
2
21 May 2015
N/A
Consent and Moderation Requirements (CMR) reference
0226
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Comments on this unit standard
Please contact NZQA National Qualifications Services nqs@nzqa.govt.nz if you wish to
suggest changes to the content of this unit standard.
NZQA National Qualifications Services
SSB Code 130301
 New Zealand Qualifications Authority 2016