Te Hono o te Kahurangi: Qualification details
Title
New Zealand Certificate in Whānau ora (Tiaki Kuia, Koroua)
Version
1
Qualification type
Certificate
Level
3
Credits
60
NZSCED
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
DAS classification
334
Business>Public Sector Services
Qualification developer
Māori Qualifications Services (MQS)
Next review
December 2018
Approval date
Dd Mmmm YYYY
Strategic
purpose
statement
The purpose of this qualification is to provide whānau, hapū, iwi, hapori and health
and/or social service providers with people who are able to demonstrate knowledge and
understanding of whānau-centred approaches relating to the care of Kuia and Koroua.
This introductory-level qualification provides a formal learning pathway for people already
working with Kuia, Koroua and their whānau, or considering employment in this area. It
also introduces people to whānau-centred approaches to the delivery of health and/or
social services, based on the principles of Whānau Ora.
Graduates of this qualification will, under direct supervision, demonstrate an
understanding and knowledge of the delivery of health and/or social services to Kuia and
Koroua, based on whānau-centred models of practice.
Explanatory Note
Whānau Ora places whānau/families at the centre of the provision of health and/or social
sector services. Built on distincitively Māori cultural foundations, Whānau Ora: endorses
a whānau-centred approach to meeting the identified health and social needs of whānau;
recognises whānau capacity for self determination; is intergenerational and dynamic;
focuses on the inherent ability of every whānau to make positive changes; and ensures
access to a wide range of health and social services.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori, tikanga
and kawa in establishing, building and maintaining quality relationships within and
between: tangata Māori with a disability and their whānau; hapū, iwi and hapori; health
and/or social service providers; and other key stakeholders.
Guiding
principles
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection,
maintenance and strengthening of the mauri, mana and tapu of tangata Māori and their
whānau, through the delivery of culturally appropriate, effective and timely health and/or
social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge,
technologies and models of whānau-centred provision; practitioners being able to selfreflect on ones own model of practice as part of continuous self-improvement; and
sharing lessons learnt with other practitioners, providers, whānau and other key
stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners, to
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work with tangata Māori, together with their whānau, in: a caring, mana-enhancing and
culturally appropriate way; and a manner that recognises and builds on the identified
strengths of tangata Māori and their whānau.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge, skills
and experience to lead the delivery of whānau-centred health and/or social services to
tangata Māori and their whānau, including: knowledge of local kawa and tikanga; use of
te reo Māori; role-modelling positive behaviours based on kaupapa Māori principles; and
meeting legal and ethical requirements in a professional manner.
Qualification outcome statements
Graduate profile
Graduates of this qualification will be able to:
Demonstrate whanaungatanga by describing the skills and strategies

necessary for effective communication and management of relationships
across a range of stakeholders.
(15 credits)
Demonstrate kaitiakitanga by explaining to clients and key audiences,

the requirements under relevant legislation regarding the delivery of
health and/or social services for Kuia, Koroua and their whānau.
(10 credits)
Demonstrate pukengatanga by describing the effects of key health and

social policy reforms on the delivery of health and/or social services to
Kuia, Koroua and their whānau.
(10 credits)
Demonstrate manaakitanga by assisting whānau to access relevant

information and services, to be able to make well-informed health and
social service-related decisions regarding the care and support of Kuia
and Koroua.
(10 credits)
Demonstrate rangatiratanga by reporting on the effectiveness of

whānau-centred approaches in meeting the health and/or social service
needs and aspirations of Kuia, Koroua and their whānau.
(15 credits)
Subject to any pre-requisites, students may continue their study with another
provider to a Level 4 qualification, including:
Education pathway
Employment pathway
Community/cultural
pathway

National Certificate in Health, Disability, and Aged Support (Senior
Support) (Level 4).
Graduates of this certificate will have the transferable skills and knowledge to
undertake roles as:
 Diversional Therapist
 Case Manager
 Community Hospice Worker
 Nursing Support and Care Worker
Graduates of this qualification will also be able to contribute to meeting the needs
and achieving the aspirations of tangata Māori, whānau, hapū, iwi, and hapori by:
 Supporting the development of
Māori health and/or social sector
service delivery, based on an
understanding and knowledge of
whānau-centred models of
practice.
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 Supporting tangata Māori and their
whānau to make informed decisions
regarding how best to address health
and/or social needs and aspirations.
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Qualification specifications
This qualification will be awarded to people who have met the
requirements of the graduate outcomes.
Credit gained for an outcome may be used only once to meet the
requirements of this qualification.
Qualification award
Awarding bodies for this qualification will be any education
organisation accredited under section 38 of the Education Amendment
Act 2011 to deliver a programme leading to the qualification.
The certificate will display the NZQF logo and the name and logo of
the Tertiary Education Organisation (TEO) offering the training leading
to the award of the qualification, the full qualification title, NZQA
reference number, and the date of award of the qualification.
If the TEO has been awarded the MM EQA Qual Mark for a
programme of study leading to this qualification, the certificate will also
display the Mātauranga Māori Quality Assurance Mark.
A specific approach for assuring the national consistency of graduate
outcomes for qualifications approved and listed under Te Hono o te
Kahurangi is being developed.
The process for ensuring consistency against the New Zealand
Certificate in Whānau Ora (Tiaki Kuia, Koroua) (Level 3) graduate
profiles will be evidence-based, outcomes-focussed, and explicitly
recognise the qualification's kaupapa Maori principles:
Whanaungatanga, Kaitiakitanga, Pūkengatanga, Manaakitanga and
Rangatiratanga.
Evidence for consistency
Each TEO is responsible for preparing a summary self-assessment
report, detailing how well graduates are meeting the qualification's
graduate profile outcomes. However, for the purposes of consistency
reviews, the following evidence must be provided for the New Zealand
Certificate in Whānau Ora (Tiaki Kuia, Koroua) (Level 3):

Arrangements for managing
consistency






Effective internal and external moderation processes, including
internal moderation results relating to graduate outcomes
Feedback and actions taken by the education organisation in
response to feedback
- must include feedback from graduates, current students,
tutors/assessors, and graduate destinations (such as
employers, next programme provider, the community/other
stakeholders).
Samples of assessment materials
Samples of Learner assessments/work
Programme completion data and course results.
Moderation outcomes which may include
moderation/benchmarking across common programmes.
Relevant MM EQA external evaluation and review data where
applicable.
The following will may also be provided as further evidence of how
well graduates are achieving against the qualification's graduate
profile outcomes:




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Programme evaluation reports
Employer surveys
Graduate surveys
Whānau, hapū, iwi, and/or hapori surveys
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



Portfolios of work
Benchmarking with other providers
Site visit reports
Other relevant and reliable evidence.
To facilitate credit transfer, education organisations must clearly
demonstrate the equivalency or comparability between each of the
outcomes in the graduate profile, and the assessment components of
their programmes.
Credit transfer and recognition of
prior learning arrangements
Education organisations must have policies and procedures in place
for managing credit transfer, and assessing recognition of prior
learning and recognition of current competency. These policies and
procedures, and associated fees must be available to candidates prior
to enrolment.
Assessment standards already achieved by the candidate, which are
specified in this qualification, may be credited to the qualification.
Minimum standard of
achievement and standards for
grade endorsements
The minimum standard of achievement required for award of the
qualification will be the achievement of all of the outcomes in the
graduate profile through successful completion of an NZQA approved
programme.
Entry requirements (including
prerequisites to meet regulatory
body or legislative requirements)
There are no mandatory prerequisites to meet regulatory body, or
legislative requirements for this qualification.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for programme
structure
The context for the delivery of programmes leading to the award of the New
Zealand Certificate in Whānau Ora (Tiaki Kuia, Koroua) (Level 3) actively
supports Māori preferred ways of teaching, learning, learning support, and
pastoral care.
The programme has in place appropriate mechanisms/protocols, to
ensure that whānau and/or hapū and/or iwi and/or hapori are engaged,
involved and consulted.
Conditions for programme
context
Other conditions
Mechanisms/protocols may include, but are not limited to:
 Relationship strategy and supporting operational policies and
requirements in place
 Designated Māori relationship role/position
 Provisions for Kaumātua or whānau, hapū or iwi knowledge holders
acting in an advisory capacity
All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga
Māori Evaluative Quality Assurance (Programmes of Study).
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