Te Hono o te Kahurangi: Qualification details
Title
New Zealand Diploma in Whānau Ora
Version
1
Qualification type
Diploma
Level
6
Credits
120
NZSCED
090599
Society and Culture>Human Welfare Studies and Services>Human
Welfare Studies and Services not elsewhere classified
DAS classification
334
Business>Public Sector Services
Qualification developer
Māori Qualifications Services (MQS)
Next review
December 2018
Approval date
Dd Mmmm YYYY
Strategic
purpose
statement
The purpose of this qualification is to provide whānau, hapū, iwi, hapori and health
and/or social service providers with people who are able to design, implement and
evaluate the effectiveness of providers in delivering whānau-centred health and/or social
services to tangata Māori and their whānau.
Following from the Te Toko i te Ora (New Zealand Diploma) (Level 5), this qualification
will provide people with the knowledge and skills to collaborate and coordinate the
delivery of whānau-centred health and/or social services for tangata Māori and their
whānau.
Graduates of this qualification will have the knowledge and skills to lead the evaluation of
whānau-centred health and/or social services to tangata Māori and their whānau.
Explanatory Note
Whānau Ora places whānau/families at the centre of health and social service sector
delivery. Built on distincitively Māori cultural foundations, Whānau Ora: endorses a
whānau-centred approach to meeting the identified health and social needs of whānau;
recognises whānau capacity for self determination; is intergenerational and dynamic;
focuses on the inherent ability of every whānau to make positive changes; and has
access to a wide range of health and social services.
Whanaungatanga
This kaupapa highlights the importance of Māori cultural values, te reo Māori, tikanga
and kawa in establishing, building and maintaining quality relationships within and
between: tangata Māori with a disability and their whānau; hapū, iwi and hapori; health
and/or social service providers; and other key stakeholders.
Ngā kaupapa
Kaitiakitanga
This kaupapa refers to the skills and knowledge needed to support the protection,
maintenance and strengthening of the mauri, mana and tapu of tangata Māori and their
whānau, through the delivery of culturally appropriate, effective and timely health and/or
social services.
Pukengatanga
This kaupapa highlights the importance of: keeping abreast of new knowledge,
technologies and models of whānau-centred; and the ability to self-reflect on ones own
model of practice as part of continuous self-improvement; and sharing lessons learnt with
other practitioners, providers, whānau and other key stakeholders.
Manaakitanga
This kaupapa signifies as fundamental the ability of whānau-centred practitioners, to
work with tangata Māori, together with their whānau, in: a caring, mana-enhancing and
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culturally appropriate way; and where the focus is on strengths and abilities, not
weaknesses, problems or deficits.
Rangatiratanga
This kaupapa emphasises the importance of practitioners having the knowledge, skills
and experience to lead the delivery of whānau-centred health and/or social services to
tangata Māori and their whānau, including: knowledge of local kawa and tikanga; use of
te reo Māori; role-modelling positive behaviours based on kaupapa Māori principles; and
meeting legal and ethical requirements in a professional manner.
Qualification outcome statements
Graduates of this qualification will be able to:


Graduate profile



Demonstrate whanaungatanga by evaluating the effectiveness of current
skills and strategies in meeting the communications and relationship needs of
tangata Māori, their whānau and other key stakeholders.
(20 credits)
Demonstrate kaitiakitanga by evaluating the effectiveness of whānau-centred
services in meeting the needs of tangata Māori and their whānau in a health
and/or social services context.
(30 credits)
Demonstrate pūkengatanga by applying, as part of self-reflective practice, a
systematic approach to identifying, assessing, monitoring and managing risk in
a whānau-centred health and/or social service delivery context.
(30 credits)
Demonstrate manaakitanga by using te reo Māori and tikanga Māori, and
role-modelling behaviours based on Māori cultural values to promote models
of whānau-centred practice in a health and/or social service delivery context.
(20 credits)
Demonstrate rangatiratanga by working collaboratively and in a culturally
appropriate manner to ensure whānau health and/or social needs and
aspirations are acknowledged, addressed and met.
(20 credits)
This qualification provides a pathway for those seeking to improve or further
develop their skills and knowledge in whānau-centred health and/or social service
delivery contexts.
Education pathway
Students may continue their study with another Tertiary Education Organisation
(TEO) to degree level in the following fields: Counselling; Health Studies; Hauora;
Community and Social Work; and Health Services Management.
However, please check with the TEO concerned as entry pre-requisites or
legislative requirements may apply.
Graduates of this certificate will have the transferable skills and knowledge to
undertake roles as:
Employment pathway
Community/cultural
pathway




Whānau ora Advisor
Whānau ora Advocate
Whānau Ora Negotiators
Kaitoko Hauora (Health Promoter)


Cultural services in private and public
sector
Whānau, hapū and/or iwi community
workers
Graduates of this qualification will also be able to contribute to the needs and
aspirations of tangata Māori, whānau, hapū, iwi and hapori by:

Evaluating the capacity and
capability of tangata Māori and
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
Promoting and advocating across
health and/or social service
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their whānau to manage and take
control of their own well-being and
life-styles.
sectors/providers of the importance in
effectively meeting the needs and
aspirations of tangata Māori, their
whānau, hapū, iwi and hapori.
Qualification specifications
This qualification will be awarded to people who have met the
requirements of the graduate outcomes.
Credit gained for an outcome may be used only once to meet the
requirements of this qualification.
Qualification award
Awarding bodies for this qualification will be any education
organisation accredited under section 38 of the Education
Amendment Act 2011 to deliver a programme leading to the
qualification.
The certificate will display the NZQF logo and the name and logo
of the Tertiary Education Organisation (TEO) offering the training
leading to the award of the qualification, the full qualification title,
NZQA reference number, and the date of award of the
qualification.
If the TEO has been awarded the MM EQA Qual Mark for a
programme of study leading to this qualification, the certificate will
also display the Mātauranga Māori Quality Assurance Mark.
A specific approach for assuring the national consistency of
graduate outcomes for qualifications approved and listed under Te
Hono o te Kahurangi is being developed.
The process for ensuring consistency against the New Zealand
Diploma in Whānau Ora (Level 6) graduate profiles will be
evidence-based, outcomes-focussed, and explicitly recognise the
qualification's kaupapa Maori principles: Whanaungatanga,
Kaitiakitanga, Pūkengatanga, Manaakitanga and Rangatiratanga.
Arrangements for managing
consistency
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Evidence for consistency
Each TEO is responsible for preparing a summary selfassessment report, detailing how well graduates are meeting the
qualification's graduate profile outcomes. For the purposes of
consistency reviews, the following evidence must be provided for
New Zealand Diploma in Whānau Ora (Level 6):
 Effective internal and external moderation processes, including
internal moderation results relating to graduate outcomes
 Feedback and actions taken by the education organisation in
response to feedback
- must include feedback from graduates, current students,
tutors/assessors, and graduate destinations (such as
employers, next programme provider, the community/other
stakeholders).
 Samples of assessment materials
 Samples of Learner assessments/work
 Programme completion data and course results.
 Moderation outcomes which may include
moderation/benchmarking across common programmes.
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
Relevant MM EQA external evaluation and review data where
applicable.
The following will may also be provided as further evidence of how
well graduates are achieving against the qualification's graduate
profile outcomes:
 Programme evaluation reports
 Employer surveys
 Graduate surveys
 Whānau, hapū, iwi, and/or hapori surveys
 Portfolios of work
 Benchmarking with other providers
 Site visit reports
 Other relevant and reliable evidence.
Credit transfer and recognition of
prior learning arrangements
Minimum standard of
achievement and standards for
grade endorsements
Entry requirements (including
prerequisites to meet regulatory
body or legislative requirements)
To facilitate credit transfer, education organisations must clearly
demonstrate the equivalency or comparability between each of the
outcomes in the graduate profile, and the assessment components
of their programmes.
Education organisations must have policies and procedures in
place for managing credit transfer, and assessing recognition of
prior learning and recognition of current competency. These
policies and procedures, and associated fees must be available to
candidates prior to enrolment.
Assessment standards already achieved by the candidate, which
are specified in this qualification, may be credited to the
qualification.
The minimum standard of achievement required for award of the
qualification will be the achievement of all of the outcomes in the
graduate profile through successful completion of an NZQA
approved programme.
Evidence of relevant experience in leading or managing the delivery of
health and/or social services for tangata Māori and their whānau,
and/or extensive knowledge, skills and experience in working with
tangata Māori and their whānau in a health and/or social service
delivery context.
Qualification conditions
Overarching conditions relating to the qualification
Conditions for programme
structure
Conditions for programme
context
The context for the delivery of programmes leading to the award of New
Zealand Diploma in Whānau Ora (Level 6) actively supports Māori
preferred ways of teaching, learning, learning support, and pastoral care.
The programme has in place appropriate mechanisms/protocols, to ensure
that whānau and/or hapū and/or iwi and/or hapori are engaged, involved
and consulted.
Mechanisms/protocols may include, but are not limited to:



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Relationship strategy and supporting operational policies and
requirements in place
Designated Māori relationship role/position
Provisions for Kaumātua or whānau, hapū or iwi knowledge holders
acting in an advisory capacity.
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All programmes leading to a qualification approved under Te Hono o te
Kahurangi and listed on the NZQF, will be assessed under Mātauranga
Māori Evaluative Quality Assurance (Programmes of Study).
Other conditions
Transition information
Replacement information
This qualification replaced the: National Diploma in Hauora (Māori Health)
[Ref: 1657
Trainees currently enrolled in programmes leading to the replaced qualification may either complete the
requirements as specified below, or transfer their results to this replacement qualification.
The last date for entry into programmes leading to the replaced qualification is 31 December 2015. The
last date for award of the replaced qualification is 31 December 2016 at which time it will be designated
as discontinued.
It is the intention of Māori Qualifications Services that no existing trainee should be disadvantaged by
these transition arrangements.
Any person who considers they have been disadvantaged may appeal to:
Māori Qualifications Services
PO Box 160
WELLINGTON 6015
Telephone (04) 463 3000
Email mqs@nzqa.govt.nz
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