B-Tech 209 Online Resources and Collaboration – 5 Credits
Summary
With globalization of business, manufacturing, and IT development, there has been a significant
improvement in technologies such as SharePoint, Google Apps, and WebEx. However, both new and
existing workforces have not been adequately trained for using the technologies in most efficient ways.
Businesses need employees who can effectively communicate and collaborate with team members
geographically located far apart from each other. Furthermore, these tools are becoming common in
traditional working environments as well. For example, increasing number of businesses are using
SharePoint and other collaboration technologies as the main communication channel and information
repository.
Technologies to Consider
 Google Apps (Share) as the main platform
 MS SharePoint (if possible)
 Yahoo/Google Groups
 Google Docs
 MS Office Live
 MS Groove and OneNote
 WebEx and Elluminate
 SecondLife
Collaboration
The instructions should be based on projects (scenarios) for students working together.
An introduction/review of concepts of project management should be included.
Digital Communication Skills
 Netiquette
 Digital communications culture
 Communication templates
 Strategies for effective communication and teamwork
Resources
South Seattle already has a course (CMST 275 - ONLINE COMMUNICATION) that is related to the course.
Here is the course outline:
Survey of communication issues and applications emerging from the ongoing development and
utilization of digital media. Individuals and groups focus on functioning effectively within the frontier
environment of cyberspace. Write and prepare material for digital formats. Prereq: ENGL& 101, ENGL&
102 or permission; access to the Internet, and basic email and word processing skills.
I believe the course was developed by Sabra Schneider.
Michèle Royer (Bellevue Community College, Information Resources and NWCET, 425-564-4217)