Program Assessment Report
Computer Information Systems
2010-11
NC State students should attain competency in the college’s six core learning outcomes as well as the appropriate program level learning outcomes prior to
graduation. Each course at NC State contributes to a student’s successful performance in one or more of the core learning outcomes (as indicated in the
master syllabi) and/or program/department-level learning outcomes. The purpose of this form is to allow programs to document how their course(s),
instructional strategies/activities, and assessment methods contribute to core and program/department-level learning outcomes achievement and to
identifying and acting on areas in need of improvement.
Guidelines:
 Program coordinators or program directors and their faculty select specific courses to report assessment results via the Course Assessment Report.
This is to inform the Program Assessment Report. Faculty should:
o Select courses where students are most likely to demonstrate a high level of attainment of the learning outcome, preferably near the end of
the curriculum to support an across-the-curriculum approach (reinforcement and retention of learning) -- REQUIRED.
o Select additional courses for pre and post assessment or to demonstrate progress in learning outcome attainment as students progress
through the curriculum (a value-added approach) – OPTIONAL.
 Core Learning Outcomes are assessed institution-wide on a 3-year rotating schedule resulting in two outcomes assessed per year.
o The 3-year rotating CLO assessment schedule is available at http://www.ncstatecollege.edu/committees/assessment/default.htm
o Programs are encouraged to assess CLOs and report results on a more frequent schedule as needed.
 Program coordinators or program directors send the completed Program Assessment Report to the Assessment Committee, due annually in October.
North Central State College Mission Statement:
To provide quality, responsive, lifelong learning opportunities, including occupational, degree and other
educational programs for individuals, business and industry, and the communities we serve.
Program Mission Statement:
To produce employable professionals in the Information Technology field with entry level skills
in hardware repair, database design, networking, and Web and script programming.
Core Learning Outcomes
Program Outcome
Assessment Procedures &
Criteria
Identify the assessment method(s) used
to measure and evaluate student
success for this outcome. (List all
methods.) The minimum acceptable
score is 74%. (This may require
converting the score to a %.)
Assessment Results
Report the achievement level = the number of students earning the
minimal acceptable score (74%) or higher out of the total number of
students who completed the assignment AND the course (e.g. 25/50 =
50%). Report the achievement level for each assessment method.
Page 1 of 8
Use of Results
If the achievement level
percentage falls below the
college-wide minimum
standard (70%) for any
assessment results, identify
change(s) planned to
improve student learning in
this CLO.
Program Assessment Report
Computer Information Systems
2010-11
Written Communication*
Graduates will demonstrate
effective written
communication skills
1.
The average score for the writing rubric for the final
report was 62 out
of 100 points.
1. 70% of the students will
earn 74% or higher on
their evaluation of written
presentations in CIS296
using the Writing Across
the Curriculum (WAC)
rubric.
2. At graduation, 70% of
students will rate
themselves either
Confident or Highly
Confident, and 0% will
rate themselves Not at all
confident.
Number of students assessed: _17___
Number of students with 74% or higher: _8___
% of students with minimum acceptable score of
74%: _47%__
Not met
2.
Please rate how confident
you are in your abilities in
the following areas. [Written
communication skills]
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Met
Page 2 of 8
Total
8
7
0
0
15
%
53%
47%
0%
0%
100%
Opportunities for
writing will be
explored in other
courses to give
students more
experience before
they reach the
capstone course.
Program Assessment Report
Computer Information Systems
2010-11
Speech*
Graduates will demonstrate
effective oral communication
skills
1.
The average score for CIS296 students for the
presentation rubric on the
final presentation was 83 out of 100 points.
1. 70% of the students will
earn 74% or higher on
their evaluation of oral
presentations in CIS296
using the Speech Across
the Curriculum (SPAC)
rubric.
2. At graduation, 75% of
students will rate
themselves either
Confident or Highly
Confident, and 0% will
rate themselves Not at all
confident.
Number of students assessed: __17____
Number of students with 74% or higher: __13____
% of students with minimum acceptable score of
74%: __76%____
2.
Please rate how confident
you are in your abilities in
the following areas. [Oral
Communication skills]
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Met
Information Literacy*
Critical Thinking*
Intercultural
Knowledge/Competence*
Page 3 of 8
Total
6
7
1
0
14
%
43%
50%
7%
0%
100%
No action required
Program Assessment Report
Computer Information Systems
2010-11
Computation Proficiency**
Graduates will be able to:
Recognize and analyze math
situations.
Solve problems using basic
mathematical and algebraic
computations.
At graduation, 70% of the
students will earn 74% or
higher on their computation
assessment.
Number of students assessed: 16
Number of students with 74% or higher: __12____
% of students with minimum acceptable score of
74%: ___75%___
Mean
Standard Error
Median
Mode
No action required
CIS
205
7.7
205
200
*Rubrics are available on the Assessment of Student Learning Committee web site at http://www.ncstatecollege.edu/committees/assessment/default.htm. These
rubrics may be used as is or modified, or another rubric or assessment method may be substituted. **After semester conversion, programs should report assessment
results from the highest college math course in the curriculum (comprehensive final exam scores) as well assessment results that occur in non-math program courses
where computation is considered to be important to the technology/profession (e.g. drug calculations in a nursing curriculum).
Page 4 of 8
Program Assessment Report
Computer Information Systems
2010-11
Program-Level Learning Outcomes (add rows as needed)
Learning Outcome
Enter outcomes below; add rows as
needed.
CIS Graduates will be
proficient in the following
computer skill areas:
 Computer Maintenance
 Networking
 Programming
 Database
 Computer Support
Assessment Procedures &
Criteria
Identify the assessment method(s) used
to measure and evaluate student
success for this outcome. (List all
methods.) State the minimum
acceptable score for each method.
Assessment Results
Use of Results
Report the achievement level = the number of students attaining
the minimum acceptable score or higher out of the total number of
students who completed the assignment AND the course (e.g.
25/50 = 50%). State the program’s minimum achievement level
percentage and report the achievement level attained for each
assessment method.
If the achievement level
percentage falls below the
program’s minimum standard for
any assessment results, identify
change(s) planned to improve
student learning in this learning
outcome.
Student Self-Reporting:
Students rated how confident they
were in their abilities in the
following areas:
At graduation, 70% of
students will rate themselves
as Confident or Highly
confident, and 0% will rate
themselves as Not at all
confident.
Computer maintenance skills
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Page 5 of 8
Total
5
9
1
0
15
%
33%
No action required
60%
7%
0%
100%
Met
93%
Program Assessment Report
Computer Information Systems
2010-11
Students rated how confident
they were in their abilities in
the following areas:
Networking skills
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Continuation of:
CIS Graduates will be
proficient in the following
computer skill areas:
 Computer Maintenance
 Networking
 Programming
 Database
 Computer Support
Continuation of:
Student Self-Reporting:
At graduation, 70% of
students will rate themselves
as Confident or Highly
confident, and 0% will rate
themselves as Not at all
confident.
Total
0
7
7
1
15
Not
met
%
0%
47%
47%
7%
100%
7% not
confident
Students rated how confident they
were in their abilities in the
following areas:
Programming skills
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Page 6 of 8
Total
2
7
6
0
15
%
13%
47%
40%
0%
100%
Not
Met
60%
To increase the
confidence in
networking skills, the
introductory networking
courses will be based on
the Network +
Certification
requirements and will
incorporate more
laboratory projects
beginning 2012-13.
A research project is
currently underway
using data from the last
20 years comparing
entry Math scores with
success in CIS courses.
The goal is to determine
the minimum Math
proficiency needed to
better advise students
so they will be
adequately prepared for
success in programming.
Program Assessment Report
Computer Information Systems
2010-11
Students rated how confident they
were in their abilities in the
following areas:
Database skills
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Continuation of:
Continuation of:
CIS Graduates will be
proficient in the following
computer skill areas:
 Computer Maintenance
 Networking
 Programming
 Database
 Computer Support
Student Self-Reporting:
At graduation, 70% of
students will rate themselves
as Confident or Highly
confident, and 0% will rate
themselves as Not at all
confident.
Total
5
8
2
0
15
Met
%
33% No action required
53%
13%
0%
100%
86%
Students rated how confident they
were in their abilities in the
following areas:
%
Computer support skills
Highly confident
Confident
Somewhat confident
Not at all confident
Grand Total
Page 7 of 8
Total
3
11
1
0
15
20%
73% No action required
7%
0%
100%
Met
93%
Program Assessment Report
Computer Information Systems
2010-11
CIS Graduates will be
industry certified in one or
more of the following
areas:
 A+
 Network+
 Security+
 Windows Server

50% of CIS students should
pass at least one of the
certification exams offered in
the CIS Program.
This is a new outcome that will not have results
reported until 2013-14
Page 8 of 8
No action required yet