Matakuliah Tahun Versi : G0622/Bahasa Inggris 1 : 2005 : 1.01 05 - Travel Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • Mendemonstrasikan pendapat mereka tentang ‘likes & dislikes about traveling’ Outline Materi Quote of the Week Definition of Travel 1. Introduction Book • Answer comprehension questions to check understanding of topic vocabulary and concepts. – How often do you travel by air, rail, underground, road, and sea ? – What do you enjoy about traveling ? What don't you enjoy ? – Which is the best / worst airline you have flown ? Why ? 2. Reading 1 Book: • Read "Emirates Promotional Letter" and extract information about a free flight offer. 3. Grammar Book: • Recognise and use will. 4. Business Skills Making arrangements on the telephone • Making arrangements • Changing arrangements • Responding Book: • Use key words and phrases for making appointments, meetings, travel, and social events. In class / Assignment: • Plan and record a voice mail message, using key words and phrases for making and changing arrangements. – See Assignment 05-01: Web Research and Speaking Assignment: Effective Problem Solving • Role play two telephone conversations, using key words and phrases for making and changing arrangements. – See Assignment 05-02: Role Play 5. Reading 2 Book: • Read the article "Passengers behaving badly" and extract information about air travel. 6. Listening Book: • Listen to a customer service trainer speak about solving problems for business travelers and extract meaning. • David Creith - Customer Service Teaching Manager In class / Assignment: • Research hotels for a business meeting using the Internet and prepare a voice mail message for one of the suggested hotels. – See Assignment 05-03: Speaking Assignment: Reschedule a Meeting Voicemail 7. Vocabulary Book: • Use vocabulary to describe ways of traveling. In class / Assignment: • Discuss the future of business travel. 8. Case Study The team-building seminar • In class / Assignment: – Research, analyse and discuss a case study: The TeamBuilding Seminar. – Plan and write a confirmation e-mail. • See Assignment 05-04: Case Study: Writing Assignment: Confirmation E-mail 9. Unit Review Book: • Review listening, vocabulary, and reading from Unit 3. – See Assignment 05-05: Discussion Board Summary Assignments • 05-01: Web Research and Speaking Assignment: Effective Problem Solving • 05-02: Role Play • 05-03: Speaking Assignment: Reschedule a Meeting Voicemail • 05-04: Case Study: Writing Assignment: Confirmation E-mail • 05-05: Discussion Board • Due next week