Matakuliah
Tahun
Versi
: <<M0164>>/<<End User Information Syste>>
: <<2005>>
: <<1/1i>>
Pertemuan <<15>>
<<Human Factor:H/W,S/W,Workplace
Design >>
1
Learning Outcomes
Pada akhir pertemuan ini, diharapkan mahasiswa
akan mampu :
• Mahasiswa dapat menunjukkan
pentingnya desain lingkungan kerja yang
ergonomis
2
Outline Materi
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Karakteristik Software EUIS yang baik
Command,menu,icon,speech, recognize
Perancangan interface
Aplikasi AMCO-PACT
Hubungan pencahayaan dengan
produktifitas
• tiga solusi mengurangi noisedesain
workstation
3
Human Factors: Software,
Hardware, and Workplace
Design
Back
10-4
Copyright Prentice Hall, 2002
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Learning Objectives
• Identify characteristics of well-designed EUIS
software.
• Differentiate among command, menu, icon,
natural speech, and pen and speech recognitionbased software interfaces.
• Discuss principles of good interface design and
screen layout.
• Explain the objectives of usability analysis and
how they contribute to good interface design.
• Define terms that describe characteristics of
computer monitors: glare, flicker, bezel, and
character quality.
Back
10-5
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Learning Objectives 2
• List six terms that describe the ergonomics of
keyboard operation.
• Explain how mouse manufacturers are incorporating
ergonomic design into their products.
• Describe the application of AMCO-PACT in
designing office spaces.
• Discuss the relationship between lighting and worker
productivity.
• Offer at least three solutions to alleviating noise in
the work environment.
• Discuss the relationship between workstation design
and worker productivity.
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10-6
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Learning Objectives 3
• Suggest how individuals can improve their
posture when using a computer.
• Explain the impact of reach and viewing
distances on workstation design.
• Give several examples of territoriality in the
workplace.
• Explain why socialization patterns must be
considered in workplace design.
• Explain the relationship of productivity to
personal space, backs and sides, eye contact,
privacy, and status.
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10-7
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Systems Approach to Productivity
Each component can stand alone:
Technology
Process
Human
Needs
Or components can merge:
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10-8
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Systems Approach to Productivity
Each component can stand alone:
Technology
Technology
Human
Needs
Process
Process
Optimum
Productivity
Human Needs
Or components can merge:
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10-9
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Software Design
• Types of software interfaces
– Command-based interfaces
– Menu-based interfaces
– Icon-based interfaces
– Natural language interfaces
– Pen-based interfaces
– Speech recognition technology
• User interface design
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10-10
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Software Design
• Improving user understanding
–Using metaphors
–Avoiding modes
–Ensuring consistency
–Making the interface user-driven
–Making the interface transparent
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10-11
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Software Design
• Allowing users to control the dialog
– Making the interface forgiving
– Making the interface visual
– Providing feedback
• Screen layout
• Performance support systems
(Learning aids)
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10-12
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Hardware Design
• Monitors – CRT and LCD
– Size
• Footprint
– Glare and reflection
– Bezel
– Character resolution and flicker
– Contrast
– Color
– Radiation
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10-13
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Hardware Design
• The keyboard
– Repetitive stress injuries (RSI) or
repetitive motion injuries (RMI)
– Ergonomic principles
• Key pressure
• Auditory feedback
• Layout – QWERTY and ASK
• Profile
• Finish and shape
10-14
• The mouse
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Hardware Design
• The mouse
–GUI interfaces
–Shortcut menus
–Notebook buttons
–Touch pads
–Evolving designs
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10-15
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Workplace Design
The AMCO-PACT model of office layout
Personal
Preferences
Aesthetic
Desires
Activity Analysis
Office
Organizational
Space
Analysis
Utilization
Machine &
Equipment
Analysis
Channel Analysis
Time
Cost
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10-16
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Workplace Design
• Environmental impacts
– Lighting
• Candela (cd) – Light intensity
• Lumen (lm) – Light radiation
• Lux (lx) – Illumination actually seen
• Reflection factor (p) – Capacity to reflect light
– Sound
• Articulation index (AI)
– Sound-absorbing materials
– Sound-masking systems
– Office layout
10-17
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Workplace Design
• Environmental impacts
–Air quality
–Colors and textures
• Workstation design
–Work analysis
–Anthropometric concerns
• Posture
• Reach and viewing distance
10-18
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Workplace Design
• Behavioral Concerns
–Territoriality
–Personal space
–Backs and sides
–Eye contact
–Status
–Socialization
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10-19
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Key Terms:
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Summary
American Simplified
Keyboard
AMCO-PACT
Anthropometrics
Articulation index
Bezel
Bit-mapped
Candela
Carpal tunnel syndrome
Character resolution
Command-based interface
Context-sensitive help
Contrast
Decibel
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Documentation
Ergonomics
Flicker
Glare
Graphical user
interface (GUI)
Help facilities
Human factors
Icon-based interface
Lumen
Lux
Matrix density
Menu-based interface
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Natural language
interface
Pen-based interface
Pixel
QWERTY keyboard
Radiation
Reflection
Refresh rate
Resolution
Speech recognition
technology
Territoriality
User friendly
User interface
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10-20
Copyright Prentice Hall, 2002
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Next:
Organizational Change
Back
10-21
Copyright Prentice Hall, 2002
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End
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