Matakuliah
Tahun
Versi
: <<M0164>>/<<End User Information Syste>>
: <<2005>>
: <<1/1i>>
Pertemuan <<09>>
<<WORK GROUP COMPUTING >>
1
Learning Outcomes
Pada akhir pertemuan ini, diharapkan mahasiswa
akan mampu :
• Mahasiswa dapat menghubungkan
teknologi work group computing utk tugas
pengambilan keputusan
2
Outline Materi
• perkembangan groupwre
• hubungan groupware dengan pengambilan
keputusan
• e-mail sbg dasar pengembangan groupware
• perubahan budaya organisasi
• hardware dan software utk video conference
• potensi perkembangan groupware
• teknologi distance learning
3
Work Group Computing
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4-4
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Learning Objectives
• Summarize the growing impetus for groupware
development.
• Match specific categories of groupware tools with
group communications and decision-making tasks.
• Point out how e-mail technologies have become
foundations for the development of other
groupware tools.
• Explain how the effective implementation of
groupware requires both technology training and
organizational culture changes.
• Identify the hardware and software required for
desktop videoconferencing systems.
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Learning Objectives 2
• Appraise the potential for the growth of
group support systems.
• Differentiate the functionality of distance
learning technologies from more generic
conferencing tools.
• Give examples of how software agents
could assist in group communications
and decision making.
• Describe the functionality of virtual
office software.
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Group Technologies
The time/place dimension of groupware
Internet
Asynchronous/
Synchronous
Group Support Systems
Distance Learning
Asynchronous E-Mail
Listservs
Synchronous
Bulletin Boards
Instant Messaging
Calendaring
Teleconferencing
Group document
handling
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Level 1 Groupware Products:
Supporting Asynchronous Communications
• E-mail
–
–
–
–
–
Eudora
Imail
Communigate
N-Plex Globa
Outlook
• E-mail vocabulary
–
–
–
–
–
4-8
Spam
Alias:
E-mail filter
Electronic arrow
Flaming
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Level 1 Groupware Products:
Supporting Asynchronous Communications
• Listservs and bulletin boards
• Calendaring
• Group document handling
1. Integrating activities that go into
composing documents
2. Reducing the number of steps required to
produce complex documents
3. Distributing the documents electronically
4. Presenting documents in the most
appropriate medium
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Level 1 Groupware Products:
Supporting Asynchronous Communications
• Project management groupware products
–
–
–
–
•
Virtual office software
–
–
–
–
–
4-10
QuickPlace
Livelink
Teamspace
ActiveProject
HotOffice™
Instant TeamRoom
NetMeeting
Virtual Office
Innovative Network Integration
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Level 1 Groupware Products:
Supporting Synchronous Communications
• Instant messaging and chat sessions
–
–
–
–
–
•
4-11
Instant Messenger
Sametime
NetMeeting
CoolTalk
Netscape Conference
Desktop videoconferencing
• CU-SeeMe
• NetMeeting
• MeetingPoint
• PictureTel
• PictureTalk
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Level 2 Groupware Products:
Supporting Group Processes
• Group support systems
–
–
–
–
GroupSystems
Council Services
Facilitate
Meeting Works
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Level 2 Groupware Products:
Supporting Group Processes
• Distance Learning
•
•
•
•
•
Learning Space
ClassPoint
Web CT
e-education
Collegis
• Web Course in a
Box
• TopClass
• eCollege
• Convene
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Level 3 Groupware Products:
Supporting Software Agents
• Software agents
– Knowbots
– Shopbots
• Groupware
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Overall Architecture for Knowledge
Flow in a Collaborative Project
Project Manager
Starts Project
Group Calendaring/
Scheduling Systems
Project Initiation
Meeting
People
Electronic
Meeting Systems
Export to
Continued Discussion
Decisions
Tasks
Project Simulation
And Resource Planning
“What if”
Notes or Collabra
Discussions Databases
Decisions
Group Project
Management Systems
Commitments
Tasks
Tasks
Archiving for
Corporate
Memory
Work Flow Systems
Project Completion
4-15
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Key Terms:
•
•
•
•
•
•
•
•
4-16
Summary
Bulletin boards
•
Calendaring
•
Chat sessions
•
Desktop
videoconferencing
•
Distance learning
•
Document management
•
E-mail
Electronic meeting
systems
Copyright Prentice Hall, 2002
Group support
systems
Groupware
Instant messaging
Listservs
Project
management
Software agents
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Next:
Knowledge Management
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