Controls and Accountants Internal control is a process designed to provide reasonable assurance regarding achievement of: Effectiveness and efficiency of operations Reliability of financial reporting Compliance with laws and regulations Accountants’ roles and controls Managers: SOX and Public Company Accounting Oversight Board Statement No. 2 Users: be able to apply controls appropriately System Designers: risk / reward tradeoff for controls Evaluators: Internal evaluation of controls, External attestation of controls, Conduct audit of financial statements 1 Components of Internal Control Control Environment Risk Assessment Performance reviews Segregation of duties Application (specific) controls General controls Information and Communication Identification and analysis of risks that interfere with controls Control Activities Integrity, ethical values, management philosophy, etc. Provide understanding of individual roles and responsibilities Monitoring Make sure it is working 2 Internal Control Objectives Execution Objectives Information System Objectives Proper file maintenance, recording, updating, and reporting of data in an information system Asset Protection Objectives Proper execution of transactions in revenue and acquisition cycles proper delivery of goods, collection and handling of $ … Safeguarding of assets (not just technology assets) Performance Objectives Favorable performance of an organization, person, department or service Even if Execution Objectives are met, performance needs to be evaluated 3 Revenue & Acquisition Cycle Risks Generic Revenue Risks Delivering goods and Services Unauthorized sale or service, wrong product, wrong quantity, wrong quality, wrong customer Collecting cash Not collected on time, wrong amount collected Generic Acquisition Risks Receiving goods and Services Unauthorized goods received, no goods received, wrong supplier, wrong product, duplicate receipt … Making payments Unauthorized payment, late payment, no payment, pay wrong person 4 Understanding and Assessing Revenue and Acquisition Cycle Risks 1. Achieve an understanding of the organization’s processes 2. 3. 4. Identify the goods or services received (or provided) and the cash paid out (or received) that are at risk Restate the generic risks so that they capture the specific situation Assess the significance of the remaining risks 5. Activity diagrams, workflow tables … Probability of loss magnitude of loss Identify factors that contribute to significant risks Use events to find these factors that we will later control 5 Information Systems Risks Information is both a risk and a control Risk of creating a transaction error, but the right information can help control Two main categories of Information System Risks Recording Risks Information about an event is not recorded properly in transaction file e.g. wrong customer associated with a purchase Also a timing risk of recording events too late Updating Risks Summary fields in master record are not updated properly e.g. incorrect Quantity_on_Hand could lead to improperly rejected orders 6 Identifying Recording Risks Generic recording risks Event recorded that never occurred, event not recorded at all or late, wrong agent associated with event, wrong quantity or price recorded, … How to find these risks 1. 2. 3. Understand the business processes Review events and find data recorded on source document or in file Not all events record data Restate the generic recording risks so that they capture the specific situation. Ignore events that don’t record data 7 Identifying Updating Risks Generic updating risks Update of master omitted or duplication of update, incorrect timing of master update, summaries updated incorrectly, wrong record updated How to find these risks 1. 2. 3. Look at recording risks Cause incorrect updates to summary fields Review events and find where master file updated Recall: master files for inventory, services, agents Restate the generic recording risks so that they capture the specific situation. Ignore events that don’t involve updates 8 Four Kinds of Controls Workflow Controls Performance Reviews Analysis of performance Input Controls Focus on process as it moves between events Apply to input of data into computer systems Chapter 7 General Controls Apply to multiple processes and workflow and input controls Chapter 13 9 Workflow Controls 1.Segregation of Duties For each event separate Authorization Execution Recording data Custody of resources Server & Kitchen Staff Ingredients? Server & Cashier 10 Workflow Controls 2. Use of information about prior events to control activities From document Sales ticket authorizes use of ingredients to prepare food From computer file Summary file • Check seats available before selling tickets Transaction file • Approve invoices after checking purchasing and receiving records • Like looking at a printed purchase order 3. Required Sequence of Events Reduce risk of getting surprised at the end of a process Gather insurance information before seeing the doctor Provide a credit card before leaving with a rental car (even if you’re going to pay cash) 11 Workflow Controls 4. Follow-Up Events Reduce the risk of not finishing what you start Unfilled (open) customer orders Past due invoices 5. Pre-numbered documents Make event initiation easy to find Drink tickets 6. Recording of responsible agents Make sure employees understand their responsibilities Watch employees and let them know they’re being watched Checking out equipment, swiping your ID 12 Workflow Controls 7. Limitation of Access to Assets and Information Guns, guards and gates Passwords and badges 8. Reconciliation of Records with Physical Evidence Make sure transaction and master file correspond to actual assets More than just checking up on individual events as it involves multiple events Occurs after events are executed and recorded Documents initiate events 13 Performance Reviews Compare actual data with forecasts and budgets Review sales to find products to discontinue Evaluate quality of suppliers Check past-due accounts Planned standards and budgets are often recorded during file maintenance of master file Ensure we’re accomplishing long term goals Budgeted performance would be a reference field Summary data used to implement corrective action Total days of late shipments or number of late shipments could be used to evaluate suppliers 14