University of Nevada, Reno
School of Social Work
Master of Social Work (MSW)
Foundation Outcome Data
2012-2013
Bachelor of Social Work (BSW)1
MSW Assessment Report 2012-2013: Page
Background
The Master of Social Work (MSW) program at the University of Nevada, Reno (UNR) engages in
ongoing evaluation efforts to assess the program’s attainment of its competencies. In
accordance with the Council on Social Work Education’s (CSWE) 2008 Educational Policy and
Accreditation Standards (EPAS), the MSW program has adopted a competency-based approach
to social work education. This perspective has focused the MSW program’s assessment efforts
at the foundation level squarely on the ten (10) core competencies identified by CSWE and their
accompanying forty-one (41) social work practice behaviors. At the concentration level, the
focus is on the same 10 competencies; along with the thirty-three (33) advanced generalist
practice (AGP) behaviors the program developed to operationalize them.
The School’s Program Evaluation Committee is responsible for designing and implementing
assessment plans for the both the BSW and MSW programs. The committee consists of the
SSW Director, the BSW Program Coordinator, the MSW Program Coordinator, the Field
Education Program Coordinator, one faculty member, and 1-2 graduate assistants. The MSW
program’s assessment plan, including the evaluation questions, benchmarks and measures are
presented below.
MSW Assessment Report 2012-2013: Page 2
Assessment Plan
Designing the Plan
In designing our assessment plan, the first question we asked was “What is the purpose of the
MSW program?” The answer to this query took us to our MSW program mission and goals—
and the competencies and practice behaviors we have chosen to operationalize them. The next
question we raised was “How does the program go about preparing its foundation and
concentration students to become proficient in carrying out these practice behaviors?” In
answering this, we adopted a layered theory of change perspective.
In applying this theory (see Figure 1 below) we conceptualized our foundation students’
learning as beginning in the classroom—with the lectures, discussions, assignments and skillbuilding exercises introduced here as constituting the first level of our explicit curriculum.
Students then build on this layer of knowledge, values and skills in their field placements (Level
2), where they are given opportunities to apply or “practice” the behaviors that define
competent professional social work. The level of proficiency students demonstrate with respect
to these 41 practice behaviors, when aggregated, yields an assessment of how well the program
is doing in achieving its foundation level competencies.
MSW Assessment Report 2012-2013: Page 3
Figure 1 Theory of Change – MSW Foundation
Level 1: Course-Based Outcomes (Explicit Foundation Curriculum - Courses Designed to
Provide a Grounding in the Generalist SW Practice Perspective)
Inputs = class lecture/discussion, assignments, readings, skill labs, simulations
Student Outcomes
Increase
Knowledge
Level 2: Practice-Based Outcomes (Explicit Curriculum - Foundation
Field Education)
Inputs = shadowing, practice, reflection, critique, and use of supervision.
Student
Outcomes
Increase
Skills
Develop &
Clarify
Values
Demonstrate
Generalist
Practice
Behaviors
Program Outcomes (Grounding in Generalist
Practice Perspective /Readiness for Entry into
Concentration )
Demonstrated integration and application of social
work core competencies in practice with
individuals, families, groups, organizations and
communities.
Achievement of Social Work Competencies
Figure 2 Theory of Change – MSW Concentration
Level 1: Course-Based Outcomes (Explicit Curriculum - Advanced Generalist Practice Courses)
Inputs = class lecture/discussion, assignments, readings, skill labs, simulations
Student Outcomes
Level 2: Practice-Based Outcomes (Explicit Curriculum - Concentration
Field Education)
Deepen
Knowledge
Inputs = observing, practice, reflection, critique, and use of supervision.
Student
Outcomes
Increase &
Refine Skills
More
Nuanced
Integration
of Values
Demonstrate
Advanced
Generalist
Practice
Behaviors
Program Outcomes (Advanced Generalist Practice)
Demonstrated integration and application of AGP
competencies in practice with individuals, families,
groups, organizations and communities.
Achievement of AGP Competencies
MSW Assessment Report 2012-2013: Page 4
As illustrated in Figure 2 (above), a similar layered learning process occurs at the concentration
level; however, the course and field inputs differ substantively from those experienced at the
foundation level. In addition, program outcomes are stated in terms of advanced generalist
competencies and practice behaviors.
Undergirding the layers depicted in Figures 1 and 2 is the environment in which the explicit
curriculum is delivered. Often referred to as the “implicit curriculum,” this program component
is viewed as also playing an important role in shaping our students’ character and competency.
Deciding on the Questions
Program evaluations can serve many purposes. The purposes chosen determine which
questions are asked and what data are gathered. Drawing from the work of Stepney and Rostila
(2011),1 the UNR School of Social Work developed its program assessment plan around three
key purposes: 1) Accountability; 2) Program Development; and 3) Advancing our understanding
of “best practices” with respect to social work education (i.e., knowledge development). Figure
3 depicts these foci, along with the key assessment question that accompanies each purpose.
1
The three perspectives and evaluation questions were adapted from Stepney & Rostila (2011). Towards an integrated model
of practice evaluation balancing accountability, critical knowledge and developmental perspectives. Health Sociology Review,
20(2).
MSW Assessment Report 2012-2013: Page 5
Figure 3 MSW Program Assessment Purposes and Questions
Accountability
Purpose is to assess overall
program outcomes.
•To what extent do students demonstrate the core
competencies and practice behaviors?
Developmental
Purpose is understand where
and how the program can be
modified and/or enhanced to
improve program outcomes.
•To what extent did curriculum changes improve
student performance on demonstrated practice
behaviors?
Knowledge
Purpose is to strive for a more
cirtical understanding of best
practices in social work
education.
•Under what conditions do students learn new
skills (i.e. simulation, skills labs, problem-based
learning, distance learning, etc.)?
Evaluation Design
Given competency-based education’s students’ ability to demonstrate the requisite foundation
and concentration practice behaviors, we began building our assessment plan from the
accountability perspective. In so doing, the overarching question we posed was: To what extent
do our MSW foundation and concentration students demonstrate mastery of the 10
professional competencies and their respective practice behaviors?
As noted in Table 1, we are using two outcome measures at each program level to evaluate the
extent to which students are able to demonstrate attainment of the practice behaviors
associated with each of the 10 professional SW competencies. All of these instruments use the
same 9 point rating scale (1=Lacking Performance through 9=Mastered Performance).
MSW Assessment Report 2012-2013: Page 6
Table 1
To what extent do students demonstrate the core competencies and associated practice
behaviors?
Benchmark
Measures
Timing
85% of MSW foundation 1. Field Instructor Assessment 1. At the completion of
students will achieve an
of Field Practicum Student
SW681 – Foundation
overall mean of 8 for each
Performance
Practicum II
competency
2. Student Self-Efficacy Survey
2. End of Spring
90% of MSW
1. Field Instructor Assessment 1. At the completion of
concentration students
of Field Practicum Student
SW781 – Advanced
will achieve an overall
Performance
Practicum II
mean of 8 for each
competency
2. Student Self-Efficacy Survey 2. End of Spring
In establishing our benchmark, we chose to use an overall competency mean score of 8. We
then set our program performance expectation at 85% for our MSW foundation students and
90% for our MSW concentration students. Thus, using data derived from our field instructor
and student self-efficacy assessments, we expect that at the completion of their foundation
practicum, at least 85% of our MSW foundation students will achieve an overall competency
mean of eight (8) – for each competency. At the concentration level, we expect that at the
completion of their advanced practicum, at least 90% of these students will achieve overall
means of 8 for each of the 10 competencies. A mean of eight (8) represents an unanchored
value falling mid-way between “superior performance” (7) and “mastered performance” (9).
While at this stage we are emphasizing the accountability question, we also see the
developmental and knowledge questions posed above as essential ingredients for ongoing
MSW Assessment Report 2012-2013: Page 7
program renewal. Therefore, at the end of this segment we discuss how we envision
incorporating these elements into our assessment plan.
Data Collection Methods
Instruments and Procedures
Measure One - Field Instructor Assessment of Field Practicum Student Performance

Description: Both of the instruments described below are designed to gather data from
the student’s field instructor’s perspective.
o At the foundation level, this instrument is designed to assess the student’s
demonstrated performance of the 41 practice behaviors used to operationalize
the 10 core competencies associated with generalist social work practice.
o At the concentration level, the instrument assesses the student’s demonstrated
performance on the 33 advanced generalist practice behaviors developed to
operationalize the 10 professional competencies.

Benchmark: As noted above, the benchmark we have set for both our foundation and
concentration student groups calls for an overall competency mean of 8 (computed
using both our field instructor and student self-efficacy measures).
o At the foundation level we expect at least 85% of our students will achieve a
competency mean score of 8 (or higher) for each competency.
o At the concentration level, we expect at least 90% of our students will achieve an
overall mean score of 8 (or higher) for each competency.
MSW Assessment Report 2012-2013: Page 8

Protocol: Field Instructors are introduced to, and trained on how to use, the assessment
form during the fall Field Instructor Orientation and Training. Student performance is
rated on the basis of the criteria set forth in the student’s learning agreement and
reflects the field instructor’s evaluation of the student’s ability to demonstrate the
practice behaviors associated with their respective program level (i.e. foundation or
concentration).
o At the foundation level, the field instructor assessment instrument is
administered at the completion of SW 681 - Foundation Practicum II. This is the
2nd in a two-course field placement sequence (SW 680 and SW 681). Each of
these courses requires students to complete a minimum of 225 hours in a
supervised field setting.
o At the concentration level, the field instructor assessment instrument is
administered at the completion of SW781 – Advanced Practicum II. This is the 2nd
in a two-course field placement sequence (SW 780 and SW 781). Each of these
courses requires students to complete a minimum of 225 hours in a supervised
field setting.
 Data Analysis: Field Instructors submit their completed Field Practicum Student
Performance forms to the School of Social Work during the final week of spring
semester. Data from these forms are then entered directly to the Statistical Package for
Social Sciences (SPSS) for analysis. Utilizing the descriptive statistics feature of this
program, mean scores are computed for a) the 41 generalist practice behaviors for
students at the foundation level; or, b) the 33 practice behaviors that constitute
MSW Assessment Report 2012-2013: Page 9
advanced generalist practice at the concentration level. Then, overall competency
means are calculated by averaging the means of the measures of the practice behaviors
that define each competency.
Measure Two - Student Self-Efficacy Survey

Description: At the foundation level, this instrument is designed to assess the student’s
“beliefs, expectations and confidence” in their ability –as that moment–to perform each
of the 41 practice behaviors that comprise the 10 core competencies. At the
concentration level, the instrument also measures the student’s “beliefs, expectations
and confidence” in their ability –as that moment–to practice proficiently. The items
included, however, address the 33 advanced generalist practice behaviors used to
operationalize the 10 competencies at this level.

Benchmark: As indicated earlier, the benchmark we have set encompasses an overall
mean of 8 (computed using both the field instructor and student self-efficacy measures)
for at least 85% of our foundation students. This is to say, that we expect 85% of MSW
foundation students each year to achieve an overall mean score of 8 (or higher) for each
of the 10 core competencies. Again, at the concentration level we expect at least 90% of
our graduating MSW students to achieve a competency mean score of 8 (or higher) for
each competency.

Protocol: The student self-efficacy survey is administered during the final weeks of
spring semester to students completing SW 681 – Foundation Practicum II and SW 781 –
Advanced Practicum II. Data are collected via a web-based interface using
MSW Assessment Report 2012-2013: Page 10
“SurveyMonkey.” Students are given time to complete the survey during a field seminar
class session, which is scheduled in an on-campus computer lab.
 Data Analysis: Utilizing tools included in the “SurveyMonkey” program, data are
downloaded directly into SPSS. Using the descriptive statistics feature of this program,
mean scores are computed for each of the 41 foundation and 33 concentration practice
behaviors. Then, overall competency means are calculated for our foundation students
using the 41 generalist practice behaviors. Likewise, competency means are calculated
using the 33 practice behaviors associated with our advanced curriculum for our
concentration level students.
Overall Percentage of Students Achieving Benchmark
To calculate the percentage of students that meet benchmark for each competency, the
mean scores (of the practice behaviors used to operationalize it) are calculated
independently for each instrument (i.e., the Field Instructor Assessment of Field
Practicum Student Performance and the Student Self-Efficacy survey). These data are
then combined and “averaged” to yield overall mean scores. As the data presented in
the summary reports appended to this segment of the self-study convey, overall mean
scores are generated for each practice behavior, as well as for each core competency.
To determine the percentage of students achieving benchmark, the “overall
competency mean” is divided by our designated benchmark mean of eight (Holloway,
2012).
MSW Assessment Report 2012-2013: Page 11
Feedback Loops
An important component of any evaluation plan is the ongoing involvement of the program’s
key stakeholders. To ensure strong connections between the MSW program and its’ varied
constituencies, the maintenance of ongoing feedback loops with members of the following
groups is essential:

Administration: SSW Director, BSW, MSW and Field Program Coordinators – as members
of the program evaluation committee, the director and program coordinators play an
important role in ensuring that assessment data is collected, analyzed, and shared with
appropriate constituent groups. Not only do these leaders facilitate discussions with
faculty, field, and advisory groups, but they also guide curriculum changes and other
program enhancements.

Faculty: Findings from the previous spring are presented to the full faculty at the SSW
faculty fall retreat. These data are then used throughout the year to inform the work of
program level (400, 600,700) and curriculum content (i.e., research, policy, field, practice,
HBSE) committees.

Students: As data are reviewed and addressed by faculty, they are then shared with
student representatives through School Meetings, and special sessions with student
constituencies who may be directly impacted by the data (e.g., the Undergraduate Student
Social Work Association, part-time students, students new to the program when course
requirements change due to assessment findings, and so forth).

Employers/Field Supervisors: Findings are shared with field instructors during the fall field
instructor orientation.

Other stakeholders: Benchmark data are posted each fall to the School’s website.
Assessment findings are also presented to the SSW Advisory Council, as they become
available.
MSW Assessment Report 2012-2013: Page 12
Summary of Results by Competency
Summary data (i.e., overall mean and benchmark) gathered for each of the core competencies
during spring 2013 in the tables below.
Table 2 – Summary of Outcome Data, MSW Foundation
Competency
Fall 2012
Spring 2013
Benchmark = 85% of MSW Foundation students will
achieve an overall mean of 8 for each competency.
Overall
Mean
Benchmark
Result
Overall
Mean
Benchmark
Result
2.1.1
Identify as a professional social worker and conduct
oneself accordingly
6.42
80%
7.51
94%
2.1.2
Apply social work ethical principles to guide professional
practice
5.59
68%
7.64
96%
2.1.3
Apply critical thinking to inform and communicate
professional judgments
5.43
68%
7.17
90%
2.1.4
Engage in diversity and difference in practice
6.55
82%
7.75
97%
2.1.5
Advance human rights and social and economic justice
4.58
57%
7.32
92%
2.1.6
Engage in research-informed practice and practiceinformed research
4.38
55%
6.49
81%
2.1.7
Apply Knowledge of human behavior and the social
environment
5.48
69%
7.28
91%
2.1.8
Engage in policy practice to advance social and economic
well-being and to deliver effective social work services
3.83
48%
6.69
84%
2.1.9
Respond to contexts that shape practice
4.26
53%
6.73
84%
2.1.10
Engage, assess, intervene and evaluate individuals,
families, groups, organizations and communities
5.28
66%
7.46
93%
MSW Assessment Report 2012-2013: Page 13
Table 3 – Summary of Outcome Data, MSW Concentration
Competency
Fall 2012
Spring 2013
Benchmark = 90% of MSW Foundation students will
achieve an overall mean of 8 for each competency.
Overall
Mean
Benchmark
Result
Overall
Mean
Benchmark
Result
2.1.1
Identify as a professional social worker and conduct
oneself accordingly
5.91
74%
7.54
94%
2.1.2
Apply social work ethical principles to guide professional
practice
6.19
77%
7.78
97%
2.1.3
Apply critical thinking to inform and communicate
professional judgments
5.54
69%
7.71
96%
2.1.4
Engage in diversity and difference in practice
5.27
66%
7.34
96%
2.1.5
Advance human rights and social and economic justice
5.34
67%
7.31
91%
2.1.6
Engage in research-informed practice and practiceinformed research
5.38
67%
7.76
97%
2.1.7
Apply Knowledge of human behavior and the social
environment
5.82
73%
7.53
94%
2.1.8
Engage in policy practice to advance social and economic
well-being and to deliver effective social work services
5.46
68%
7.55
94%
2.1.9
Respond to contexts that shape practice
5.69
71%
7.58
95%
2.1.10
Engage, assess, intervene and evaluate individuals,
families, groups, organizations and communities
5.84
73%
7.60
95%
MSW Assessment Report 2012-2013: Page 14
Appendix A
Outcome Data Reports
MSW Assessment Report 2012-2013: Page 15
The Council on Social Work Education’s (CSWE) 2008 Educational Policy and Accreditation
Standards (EPAS) included a provision for assessment of accredited social work programs. At
the BSW and MSW foundation levels, each program must evaluate the extent to which students
master the 10 CSWE identified core competencies and the 41 associated practice behaviors.
Below, please find performance summaries for students completing their MSW foundation Field
Practicum experiences in May 2013.
MSW Foundation Students - Spring 2013
Competency 2.1.1: Identify as a professional social worker and conduct oneself accordingly.
Social workers serve as representatives of the profession, its mission, and its core values. They
know the profession’s history. Social workers commit themselves to the profession’s enhancement
and to their own professional conduct & growth.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Field Instructor
Self-Efficacy
Practice Behavior
Assessment
Survey
Overall
Mean
Assessment
F1 Advocate for client access to the
7.60
6.30
6.95
services of social work
F2 Practice personal reflection and selfcorrection to assure continual professional
7.80
7.40
7.60
development
F3 Attend to professional roles and
7.80
7.20
7.50
boundaries
F4 Demonstrate professional demeanor in
behavior, appearance, and
8.00
7.60
7.80
communication
F5 Engage in career-long learning
7.50
7.20
7.35
F6 Use supervision and consultation
8.00
7.70
7.85
Mean Score
Percent of Students
Achieving
Competency
7.51
94%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 16
Competency 2.1.2: Apply social work ethical principles to guide professional practice.
Social workers have an obligation to conduct themselves ethically and to engage in ethical decision
making. Social workers are knowledgeable about the value base of the profession, its ethical
standards and relevant law.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.80
7.80
7.80
7.90
7.80
7.85
7.80
6.90
7.35
8.00
7.10
7.55
F7 Recognize and manage personal
values in a way that allows professional
values to guide practice
F8 Make ethical decisions by applying
standards of NASW Code of Ethics and,
as applicable, principles of the
International Federation of Social Workers
and the Association of Schools of Social
Work Ethics in SW
F9 Tolerate ambiguity in resolving ethical
conflicts
F10 Apply strategies of ethical reasoning
to arrive at principled decisions
Mean Score
Percent of Students
Achieving
Competency
7.64
96%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 17
Competency 2.1.3: Apply critical thinking to inform and communicate professional judgments
Social workers are knowledgeable about the principles of logic, scientific inquiry and reasoned
discernment. They use critical thinking augmented by creativity and curiosity. Critical thinking also
requires synthesis and communication of relevant information.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.30
7.10
7.20
7.00
6.70
6.85
7.50
7.40
7.45
F11 Distinguish, appraise, and integrate
multiple sources of knowledge, including
research-based knowledge, and practice
wisdom
F12 Analyze models of assessment,
prevention, intervention, and evaluation
F13 Demonstrate effective oral and
written communication in working with
individuals, families, groups,
organizations, communities, and
colleagues
Mean Score
Percent of Students
Achieving
Competency
7.17
90%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 18
Competency 2.1.4: Engage diversity and difference in practice
Social workers understand how diversity characterizes and shapes the human experience and is
critical to the formation of identity. The dimensions of diversity are understood as the intersectionality
of multiple factors including age, class, color, culture, disability, ethnicity, gender, gender identity and
expression, immigration status, political ideology, race, religion, sex, and sexual orientation. Social
workers appreciate that, as a consequence of difference, a person’s life experiences may include
oppression, poverty, marginalization and alienation, as well as privilege, power & acclaim.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.80
7.40
7.60
7.90
7.50
7.70
7.60
7.60
7.60
8.00
8.20
8.10
F14 Recognize the extent to which a
culture’s structures and values may
oppress, marginalize, alienate, or create
or enhance privilege and power
F15 Gain sufficient self-awareness to
recognize the influence of personal biases
and values in working with diverse groups
F16 Recognize, value, and communicate
their understanding of the importance of
difference in shaping life experiences
F17 View themselves as learners and
engage those with whom they work as
experts of their own circumstances/lives
Mean Score
Percent of Students
Achieving
Competency
7.75
97%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 19
Competency 2.1.5: Advance human rights and social and economic justice.
Each person, regardless of position in society, has basic human rights, such as freedom, safety,
privacy, an adequate standard of living, health care, and education. Social workers recognize the
global interconnections of oppression and are knowledgeable about theories of justice and strategies
to promote human and civil rights. Social work incorporates social justice practices in organizations,
institutions, and society to ensure that these basic human rights are distributed equitably and without
prejudice.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
8.00
7.50
7.75
7.70
6.70
7.20
7.60
6.40
7.00
F18 Understand the forms and
mechanisms of oppression and
discrimination
F19 Advocate for human rights and social
and economic justice
F20 Engage in practices that advance
social and economic justice
Mean Score
Percent of Students
Achieving
Competency
7.32
92%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 20
Competency 2.1.6: Engage in research-informed practice and practice-informed research.
Social workers use practice experience to inform research, employ evidence-based interventions,
evaluate their own practice, and use research findings to improve practice, policy, and social service
delivery. Social workers comprehend quantitative and qualitative research and understand scientific
and ethical approaches to knowledge building.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
4.75
6.80
5.78
7.60
6.80
7.20
F21 Use practice experiences to inform
scientific inquiry
F22 Use research evidence to inform
practice
Mean Score
Percent of Students
Achieving
Competency
6.49
81%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 21
Competency 2.1.7: Apply knowledge of human behavior and the social environment.
Social workers are knowledgeable about human behavior across the life course; the range of social
systems in which people live; and the ways social systems promote or deter people in maintaining or
achieving health and well-being. Social workers apply theories and knowledge from the liberal arts to
understand biological, social, cultural, psychological, and spiritual development.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.60
6.70
7.15
7.80
7.00
7.40
F23 Utilize conceptual frameworks to
guide the processes of assessment,
intervention, and evaluation
F24 Critique and apply knowledge to
understand person and environment
Mean Score
Percent of Students
Achieving
Competency
7.28
91%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 22
Competency 2.1.8: Engage in policy practice to advance social and economic well-being and
to deliver effective social work services.
Social work practitioners understand that policy affects service delivery and they engage in policy
practice. Social workers know the history and current structures of social policies
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
6.44
6.80
6.62
6.70
6.80
6.75
F25 Analyze, formulate, and advocate for
policies that advance social well-being
F26 Collaborate with colleagues and
clients for effective policy action
Mean Score
Percent of Students
Achieving
Competency
6.69
84%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 23
Competency 2.1.9: Respond to contexts that shape practice
Social workers are informed, resourceful, and proactive in responding to evolving organizational,
community, and societal contexts at all levels of practice. Social workers recognize that the context
of practice is dynamic, and use knowledge & skill to respond proactively.
Competency Benchmark:
Based upon data gathered during previous years, we expect 85% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.00
7.10
7.05
6.23
6.56
6.40
F27 Continuously discover, appraise, and
attend to changing locales, populations,
scientific and technological developments,
and emerging societal trends to provide
relevant services
F28 Provide leadership in promoting
sustainable changes in service delivery
and practice to improve the quality of
social services
Mean Score
Percent of Students
Achieving
Competency
6.73
84%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 24
Competency 2.1.10: Engage, assess, intervene, and evaluate with individuals, families, groups,
organizations and communities
Professional practice involves the dynamic and interactive processes of engagement, assessment,
intervention, and evaluation at multiple levels. Social workers have the knowledge and skills to
practice with individuals, families, groups, organizations and communities. Practice knowledge
includes identifying, analyzing and implementing evidence-based interventions designed to achieve
client-goals; using research and technological advances; developing, analyzing, advocating, and
providing leadership for policies and services; and promoting social and economic justice.
Competency Benchmark: Based upon data gathered during previous years, we expect 85% of our
graduates to achieve an overall mean of 8 for the competency-related practice behaviors.
Field Instructor
Self-Efficacy
Practice Behavior
Assessment
Survey
Overall
Mean
Assessment
F29 Substantively and affectively prepare
for action with individuals, families, groups,
7.90
7.20
7.55
organizations, and communities
F30 Use empathy and other interpersonal
8.10
7.70
7.90
skills
F31 Develop a mutually agreed-on focus of
8.20
7.20
7.70
work and desired outcomes
F32 Collect, organize and interpret client
6.70
7.20
6.95
data
F33 Assess client strengths and limitations
8.00
7.30
7.65
F34 Develop mutually agreed-on intervention
7.70
7.20
7.45
goals and objectives
F35 Select appropriate intervention
7.70
6.90
7.30
strategies
F36 Initiate actions to achieve
7.90
6.80
7.35
organizational goals
F37 Implement prevention interventions that
7.90
6.80
7.35
enhance client capacities
F38 Help clients resolve problems
8.00
7.30
7.65
F39 Negotiate, mediate, and advocate for
7.70
7.00
7.35
clients.
F40 Facilitate transitions and endings
7.70
6.90
7.30
F41 Critically analyze, monitor, and evaluate
7.80
7.20
7.50
interventions
Results for Competency:
Mean Score
7.46
Percent of Students
Achieving
Competency
93%
MSW Assessment Report 2012-2013: Page 25
MSW Concentration Students - Spring 2013
Competency 2.1.1: Identify as a professional social worker and conduct oneself accordingly
Advanced generalist practitioners identify with the human rights values of the social work profession,
the centrality of relationships, and the interconnections between client issues and larger social
problems. Advanced practitioners in general practice take leadership in ethically and competently
working to improve the wellbeing of clients, families, and communities.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Field Instructor
Self-Efficacy
Practice Behavior
Assessment
Survey
Overall
Mean
Assessment
C1 Initiate and facilitate socially
responsive & just practices across
8.00
7.00
7.50
systems
C2 Provide social work leadership within
practice contexts and as a member of the
7.29
7.10
7.20
profession
C3 Cultivate and apply leadership
qualities of self-awareness and other7.95
7.90
7.93
awareness
Mean Score
Percent of Students
Achieving
Competency
7.54
94%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 26
Competency 2.1.2: Apply social work ethical principles to guide professional practice.
Advanced generalist practitioners readily recognize the range of complex, multi-dimensional ethical
dilemmas that often characterize practice settings. They are adept at utilizing the advanced
conceptual frameworks required to explore, navigate and resolve these complex circumstances.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.90
7.60
7.75
8.00
7.60
7.80
C4 Is able to critique ethical issues within
complex environments to formulate
innovative responses and approaches
C5 Employ strategies of ethical reasoning
in practice settings where policies or
values conflict with delivery of social work
services, personal values or professional
ethics
Mean Score
Percent of Students
Achieving
Competency
7.78
97%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 27
Competency 2.1.3: Apply critical thinking to inform and communicate professional judgments
Advanced generalist practitioners synthesize multiple sources of information as they seek to
understand “what is” and clarify “what’s possible” in addressing issues that arise across system
levels. In turn, they effectively communicate this information to diverse client, multidisciplinary team,
and stakeholder groups.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
8.05
7.50
7.78
7.67
7.30
7.49
8.24
7.50
7.87
C6 Question, evaluate, synthesize, and
apply information from multiple sources in
framing ill-defined, ever changing,
multifaceted practice issues
C7 Question, evaluate, select, and
implement appropriate assessment,
intervention, and evaluation strategies in
complex, fluid, multidimensional practice
situations
C8 Produce product-ready presentations
and documents (i.e., case presentations,
intervention demonstrations, journal
articles, grant applications, legislative
briefs)
Mean Score
Percent of Students
Achieving
Competency
7.71
96%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 28
Competency 2.1.4: Engage diversity and difference in practice
Advanced generalist practitioners recognize that human diversity includes and goes beyond
conventional categories of ethnicity or culture and recognizes the intersectionality of human
differences. Cultural humility characterizes their professional interactions across system levels.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.40
7.30
7.35
7.35
7.30
7.33
C9 Demonstrate leadership in
collaboratively examining underlying
assumptions and developing
interculturally effective policies, programs
& interventions
C10 Effectively navigate conflicts between
diverse identities within and among
individuals, families, groups and
organizations
Mean Score
Percent of Students
Achieving
Competency
7.34
92%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 29
Competency 2.1.5: Advance human rights and social and economic justice.
Advanced generalist practitioners identify, analyze, and address mechanisms of oppression and
injustice embedded within social institutions, theoretical assumptions, research endeavors,
intervention practices and policies. In doing so, they are able to analyze complex political, economic,
and social forces that influence the distribution of power and resources.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.57
7.50
7.54
7.24
6.90
7.07
C11 Approach practice with an
understanding of the complex and
interrelated factors impacting power and
oppression (i.e., interconnected—local,
regional, national & global—factors, both
historic and temporary
C12 Identify, develop, implement and
evaluate strategies to address policies,
practices, and language that are
discriminatory and oppressive
Mean Score
Percent of Students
Achieving
Competency
7.31
91%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 30
Competency 2.1.6: Engage in research-informed practice and practice-informed research.
Advanced generalist practitioners critically appraise and integrate data from multiple sources to
inform practice decisions. Advanced generalist practitioners also collect, analyze, interpret, and
communicate data for program development, evaluation and ongoing improvement of services.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
8.19
7.60
7.90
7.95
7.60
7.78
8.00
7.20
7.60
C13 Question and critically evaluate the
strength and application of the evidence in
regard to assumptions, context and
culture
C14 Employ evaluation frameworks in
assessing the impact of interventions,
programs and policies
C15 Collaborate with the research
enterprise in identifying and addressing
questions emanating from the practice
arena
Mean Score
Percent of Students
Achieving
Competency
7.76
97%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 31
Competency 2.1.7: Apply knowledge of human behavior and the social environment.
Advanced generalist practitioners integrate multiple theories about human behavior and the social
environment to complete comprehensive assessments and develop and implement intervention plans
across system levels. Advanced generalists give equal importance to understanding individual
uniqueness and the broader social issues that support or deter well-being.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.62
7.50
7.56
7.67
7.30
7.49
C16 Integrate understandings from a
variety of theoretical perspectives in
formulating comprehensive,
multidimensional assessments and
interventions
C17 Identify and question underlying
theoretical and ontological assumptions
about human behavior guiding agency
practices, programs and policies
Mean Score
Percent of Students
Achieving
Competency
7.53
94%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 32
Competency 2.1.8: Engage in policy practice to advance social and economic well-being and
to deliver effective social work services.
Advanced generalist practitioners utilize a range of analytical frameworks to assess the efficacy,
costs and consequences of policy choices. In turn, advanced generalists use these data to develop
and advocate for socially and economically just policies that promote the human rights and dignity of
all.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.71
7.40
7.56
7.67
7.40
7.54
C18 Apply analytical frameworks to
critically asses the intended & unintended
outcomes of existing and proposed
policies, especially with respect to
vulnerable populations
C19 Formulate and advocate for policies
that promote socially and economically
just practices and services at all system
levels
7.40
Mean Score
Percent of Students
Achieving
Competency
7.55
94%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 33
Competency 2.1.9: Respond to contexts that shape practice
Grounded in the profession’s person-in-environment perspective, advanced practitioners recognize
and attend to the cultural, organizational, and social elements that continually influence and shape
social work practice.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.81
7.40
7.61
7.86
7.50
7.68
7.71
7.20
7.46
C20 Based on evidence, facilitate and
formulate innovative responses within
ambiguous and challenging contexts
C21 Critically analyze and apply relevant
deata and emerging interventions and
technologies to evolving practice contexts
C22 Analyze & effectively navigate
contextual structures (e.g., power,
resources) encountered in emerging
practice contexts
Mean Score
Percent of Students
Achieving
Competency
7.58
95%
Results for Competency:
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 34
Competency 2.1.10: Engage, assess, intervene, and evaluate with individuals, families,
groups, organizations and communities
Advanced generalist practitioners are ethical, competent leaders who are able to practice reflectively
and autonomously in complex environments across system levels with diverse groups. Advanced
practitioners integrate the systems, person-in-environment, and strengths perspectives with an array
of theoretical models and intervention approaches to collaboratively frame and address complex
issues, questions and problems. Thus, advanced practice involves the continuous, dynamic interplay
of engagement, multidimensional assessment, intervention and evaluation processes—across
system levels.
Competency Benchmark:
Based upon data gathered during previous years, we expect 90% of our graduates to achieve an
overall mean of 8 for the competency-related practice behaviors.
Practice Behavior
C23 Attend to the interpersonal dynamics,
cultural & contextual factors that support
or threaten client-worker relationships
C24 Establish a relationally based
process that encourages clients to be
equal participants in the establishment of
intervention goals & expected outcomes
C25 Adapt, modify & use
multidimensional tools in conducting
comprehensive, culturally effective,
integrative case assessments
C26 Identify client system strengths and
coping capacities
C27 Assess client system readiness for
change
C28 Select and modify intervention
strategies based on continuous evaluation
& assessment
C29 Critically evaluate, select and apply
best practices and evidence-informed
interventions
C30 Capable of autonomous practice, in
competently applying appropriate
intervention techniques for a range of
presenting issues, problems or questions
C31 Develop and implement collaborative
multidisciplinary interventions
C32 Use process and outcome evaluation
findings to inform and shape the ongoing
Field Instructor
Assessment
Mean
Self-Efficacy
Survey
Assessment
Overall
7.95
7.60
7.78
7.90
7.70
7.80
7.47
7.40
7.44
7.90
7.90
7.90
7.57
7.60
7.59
7.24
7.50
7.37
7.71
7.60
7.66
7.67
7.80
7.74
7.14
7.60
7.37
7.10
7.50
7.30
MSW Assessment Report 2012-2013: Page 35
development of social work interventions
C33 Work collaboratively with
evaluations/researchers in identifying
questions emanating from practice, as
well as assessing intervention efficacy
and effectiveness
7.76
7.50
Mean Score
Results for Competency:
7.60
0
No
Opportunity
1
Lacking
Performance
2
3
Inadequate
Performance
4
5
Competent
Performance
6
7.63
Percent of Students
Achieving
Competency
95%
7
Superior
Performance
8
9
Mastered
Performance
MSW Assessment Report 2012-2013: Page 36